The Luxe Box

I've been wanting to try this place for a while but the hours never work for my schedule and not living in the area just made it a journey.But I the stars finally aligned! Now one thing you need to know is you order at the window. It is not a go in the building situation. The young lady who took the order was very pleasant and patient when going over the menu. Customer service 10/10It took a good 20-25 minutes. I got spicy lemon pepper wings and prawns. Man that chicken was so flavorful 10/10 The prawns were regular nothing major but I would say 7/10 when i dipped it in the chicken sauce it was even better. Oh yeah and the ran much was on point too!The macaroni and cheese was blah 3/10 the greens were good 8/10 the strawberry banana pudding was 10/10 ! I would definitely be back for that chicken! I see how they sell out. Definitely a place to try for some soul food in the Bay Area!

They have some of the best Oxtails you will ever have. Worth every penny. If you're in East Oakland, California make sure you pull up and Enjoy.

Answer your phone! My coworkers and I wanted to buy our nursing emergency department each a plate. I called around 3 PM again at 4 PM again at 5 PM and no answer.

I gave this place a try because I saw a review from a foodie on IG...all of the comments were positive. I placed an order online (as suggested) and went to pick up order about 45 mins. later. I ordered the Oxtails (came with rice and gravel) and two side (which were included as well). The price is $35 plus tax not including a tip. I chose Mac and cheese and yams. The young lady at the window was very pleasant and welcoming. The Oxtails were great, meat fell off the bone. Yams were so so. The Mac and cheese was not it. I can't really describe it, but it just wasn't hitting. It looked totally different from the videos on their IG page. Overall, it was ok, but I don't think I'd go back.

I live 45mins away, I had an appointment in Oakland so I decided to stop by this place for lunch.. I ordered two orders of ol bay honey wings and both orders were wrong!!! .. They gave me plain chicken that was over fried!!! This the second time the chicken was over fried!!! The last time I ate here I had the smothered chicken with same results.. The chicken was tough, the gravy didn't help. Here's the kicker, they weren't even busy! So I don't understand how they F'd up my orders! Also, For the price people are paying, at least make sure the workers are double checking the orders before bagging it up.

It's a hell no. Doubt I will return! The sad thing is this was gifted to me because the person swore by this place. The vids and photos on their social media is definitely misleading and honestly false advertisement which should in itself be a crime.Honestly, the best thing was the canned green beans and artificial lemonade.For nearly $40 you get THREE overcooked gritty (poop veined) shrimp and fishy salmon. You get more damn red chili peppers than shrimp!Also they have to get their ordering system together. My party placed our order TWICE only for them to say, when given the phone number and name and shown receipt from online that the order can't be found only for it to magically be found after our 2nd order was ready.This same issue happened to my brother and nephew last night and they settled for Hibachi.I love supporting black owned business but if THIS is what they are serving opposed to what they advertise on their IG, I'll past and simply wish them well.

Top 5 Best soul food in Oakland I love the luxe box everything was sooooo good only thing I didn't like was the stems in my greens but everything else was so good the greens was still fire but that was my only problem Mac. Was pretty good for most Mac and the wings was amazing salmon was cooked to perfection !

Late review, but a little disappointed. We were actually on our way to get some pho, when I drove by and remembered this place from IG. People were raving about this place, black owned, soul food. Why not. We ordered the honey glazed salmon with shrimp, chicken wings honey ol bay. Not pictured is the basa with prawns. Sides were Mac and cheese, yams, red beans and greens. Ok the basa was sadly bland, the shrimps were big but way over breaded. The wings were tasty I must admit. The salmon with Cajun shrimps were decent. Only 4 shrimps though, In both plates. The greens were ok, the candied yams were a little too sweet. The red beans were really good, but no rice??? Come on. The Mac and cheese looked like it was gonna be fire. But it was oily, And bland. We were really dissatisfied. Long story short I should have gotten the pho.

I've been 4 times so far with different friends and haven't had a miss yet. Oxtails are so tender and flavorful! If you want some good home cooking, go here! Their smothered chicken over rice! Amazing! My recent order was messed up, which was basa fish and shrimp. I only got one piece of fish and a ton of shrimp! Turns out someone ordered it that way, and I got their order instead, but the lovely ladies at Luxe promptly fixed it! It happens when so many people are coming and going. Please show them some grace and patience!

The food was cold and indecent. Contrary to the reviews left, the staff is not pleasant at the front. Honestly you should listen to the 1 star reviews it is not worth the money.