The Cupcake Shoppe

Big shout out to ya'll! I was on my way to this amazing shop how ever traffic was bad that night I ended up getting there a few minutes late, they were kind enough to receive me still! Talk about great costumer service! Also I'm sure their cupcakes are first to none in Hayward.

Another great Too Good To Go haul! I love that they give a variety of cupcakes - every thing tastes delicious!

Solid spot for anything cake related! I got a custom cake made for my cousin for his birthday. A cookies and cream with strawberry filling and it was delicious! The cake itself was super moist despite it being in the fridge. The cookie bits were oreos and the entire cake itself wasn't too sweet. The strawberry center filling was delectable as well and worked well with the chocolate cookie bits. The cream was mildly sweet and neutral tasting so it offset and balanced out all the supposedly would be sweeter sections of the cake. It was beautifully decorate as well and the shop had a on of variety of cupcake flavors that I must try some other time. All in all, a very solid spot for all birthday, celebrations, and party needs!

Placed an inquiry for large order in November, didn't receive a response even til now (today is 1/3/2025). Or at least a notification that my inquiry was reviewed despite being past due. Went in today to make a small purchase and they were closed (for a break? Which they're entitled to) with a sign saying "be back -2:10). The door was still closed at 2:21pm. How am I able to give great credit when the service isn't great. At least they answer the phones, but the answers are not detailed and continue to refer to website versus what they personally recommend.

Maybe located in an interesting area but this shop does NOT miss. This has been my go to place for the past few years to pick up cupcakes, grocery store ones weren't hitting anymore.Customer service is GREAT.Everyone here is very nice. Including the owner(?). I have been here many times and never felt received a hint of attitude or uneasiness. They are welcoming and open to explaining the flavors available. However, I don't understand the tip system for putting the cupcakes in a box but that's not important here.Everyone loves the variety of flavors and quality of cupcakes!Tiramisu, NY cheesecake, carrot, etc. This place has so many different kinds that I can't help but purchase at least a dozen, two if there are flavors that pique my interest.The frosting is delicious, the cupcakes aren't stale or too moist, the perfect amount to hold shape and the frosting on top. They also sell cake pops, banana pudding(?), and slices of cake. They may do custom orders but I feel I have a great experience perusing the different options on display that I don't need to place an order ahead of time.Overall, love this place. Will be my main cupcake shop indefinitely.

I have always loved this place until it came time to order a special cake. I was emailing someone regarding decoration, flavoring, filling, and date of pick up. I get a text the day of notifying me a new employee wrote the wrong date down. Unfortunately, I needed that cake that night and was unable to find another cake elsewhere as I wanted it a certain way. I requested my refund back and received it. I understand people make mistakes which is why I was never going to write the review, but I noticed this happened to someone else in the reviews. Just when I thought I was going to give them another try for a gender reveal order.

Okay you guys I came down from Oregon to attend a funeral and I had to go get cupcakes and of course I came to the Cupcake Shoppe. I got a day old key lime pie and it was so moist and flavorful as if it was just baked. I gotta tell you they make the best yummiest cupcakes around.

I love all the flavors here. It's so hard to pick! The cupcakes are a large size than most bakeries which is a plus. The owner is so sweet! She greeted me once I came in! We ended up getting a banana, mint chocolate, cotton candy and vanilla which we loved. I know so basic flavors but we will be back for more!Omg we also got the banana pudding, it's literally sooooo good. I felt so guilty how good it was lol. Def it was a treat!

Husband brought a cupcake home. I'm now a fan. Can't wait to go there myself. I couldn't believe how delicious a cupcake could be.

Called in yesterday to order 12 cupcakes for a gender reveal this weekend, I was told had to be special ordered in advance and it would be $60. I paid expecting it to be decent considering the amount I paid...I got basic small cupcakes with blue and pink swirl on top.So very disappointed.