Heather M.
Dec 22, 2020
I signed a one-year agreement with this specific Regus center on Oct. 31, 2019. When COVID-19 shut down businesses, I tried to get out of the agreement, but they refused and claimed that their business center was open, which it was not due to the shelter-in-place orders. Despite their being unable to provide their end of the bargain, I continued to pay until Sept. 21, 2020, when I notified them that I wanted to cancel the membership. Nearly a month later on Oct 13, 2020, Regus wrote back and said "We are sad to see you leave; this is to confirm that your agreement ends October 31, 2021." When I read this misleading email I missed that my contract was until Oct. 31, 2021, rather than 2020. Then on December 2, 2020, I got another invoice. Enraged, I wrote to challenge them again that same day. They ignored me. The charge started pending on December 19, 2020, so I wrote their useless account service desk again to dispute the charge. But again, no response. Then I was charged on December 21, 2020. I have since disputed the charges with the credit card company. Regus provided me with no notice that my contract was automatically renewed in Oct 2020 for a full-year term. No email, no call, nothing. Even so, knowing how shady they are, I tried to pre-empt any automatic renewal on Sept. 21, 2020, when I wrote to end the contract well before the contract would have renewed. But Regus simply renewed it anyway. Their business practices are unconscionable.Do not sign a contract with this company. You will regret it.
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Lisa H.
Aug 26, 2019
Nehemiah Palazzo helped me book a one month co-working space here and he was incredibly professional. He was quick to respond, detail oriented, and so pleasant to work with. I highly recommend speaking with him if you are interested in booking a place in the city as he can show you multiple locations and help you find the right fit for you! Before Regus, I was looking at other coworking spaces and had unpleasant encounters, so after talking with Nehemiah and seeing how many locations and options Regus has to offer, I recommend not wasting your time with other companies/places and starting your search here.
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J Austyn B.
Jan 24, 2018
This office space hasn't been open that long; maybe six months or so now, all the kinks are worked out and they finally have full time and an additional part time receptionist. I tenth office space here via Regus and the area manager is Frank Pompa, ask for him if you want office space of any type as he is the one to make sure everything is done to your satisfaction and if not he does go out of his way to ensure he makes up anything that comes up. He's a proactive guy and not reactive in situations.The vibe and sense of community and culture at this space is one that is like no other office spaces Regus had in the East Bay or SF, forget stuffy and uptight and think relaxed and free flowing vibes!Highly recommended!
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G S.
Jul 10, 2023
Do not rent from this office...we rented private office space from here for 1 month. They have a 30 day cancellation policy. If you miss that cancellation window by just a few days, they will not refund you and will charge you for the next month as well...which for us was another $$649! They are very unhelpful and only help you when you want to book an office. I will never use this company again.
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Tameka Y.
Oct 16, 2017
If you are currently looking for a great office space Regus in Berkeley is a great place for a start-up business. A business that is expanding from a home base and needs an office space such as exactly what I needed for my business, so I would highly recommend this business for any new, or existing business that needs low cost office space.Regus, makes my life so much easier when it comes to cost for a variety of reasons, for the purpose that you have choices to pick from depending on the type of business you have. Or for the reasons that you have options.1. They have shared office space.2. Virtual Office Space3. Mailing Services Only4. Or a membership to access to other locations where Regus is locatedI thought I would never find a cost effective office space until I found Regus, thanks Regus for a wonderful opportunity to expand my business at a lower cost than a store front location.If you are looking tell Frank at Regus that Tameka referred you.
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