Ramen 101

Came here after trying a new tea place next door.Tried the tonkotsu ramen with medium spice level.The flavor of the broth is good, noodles is nice and bouncy. Egg is creamy not overcooked, and pork slices are a little dry but overall not bad.The medium spice level isn't spicy in my opinion but I can handle heat.Overall I give the tonkatsu ramen about 3.7.With tax and tip it ends up being almost $19.

I happened to be in the area by San Francisco Premium outlet. This place is an order before you sit down. Food: I had a Tonkotsu ramen, did not taste like it at all. Did not have that sweet umami broth flavor at all. I mainly tasted the oil, something's lacking for sure. The egg, bamboo, and pork slices were decent though.Service: Wasn't that great. When the ramen came, the server asked who had which ramen, just for them to place it in the middle of the table. The server looked like they did not want to be there.Overall wouldn't go back, I'd go elsewhere in the area.

RUDE RUDE RUDE!!! Came in with my family at 7pm on a Sunday. (They close at 8pm). The worker Asian lady with the glasses and the vet grown blond hair . She was very impatient and rude to my family while we were ordering. Borderline yelling at us while taking our order. Rushing us to order. No one was behind us. Place was empty. My family and I looked at each other confused as to why she was treating us that way. Just an unpleasant, unprofessional way to do business. She needs customer service training. NEVER COMING BACK HERE! I WILL NEVER RECOMMEND THIS PLACE.SAVE YOUR MONEY, GO SOMEWHERE ELSE. TONS OF OTHER FOOD PLACES AROUND.

Have not been here in a while. Still think this is better than the Pleasanton and Dublin stores. Quick dinner meal was convenient. Seating was casual and ambiance is casual.Service was fast. Staff was friendly even close to closing time.The broth for Tonkatsu was flavorful yet not too thick or too much. Pork Rins Ramen was tasty, Not too overpowering. The fried Squid and Takoyaki balls were tasty. The balls could be slight less shaky.Parking just across the outlets, was very easy. And there were plenty of spots. Convenient location too.

We come here for our ramen fix... shop at the outlets across the street then eat ramen lol. My hubby always gets the seafood ramen with extra shrimp and I usually get the ramen with ribs in medium spice. It always hits the spot. They have some good rice dishes as well. We get our food pretty quickly too.... We were the only ones here on Valentine's Day. Haha.

Came in for lunch with my two kids. This isn't my first time here so I thought the bad attitude from the lady taking our order the other time was a one off. The little Asian lady with the giant glasses and short blonde hair is extremely rude. She acts as though she's giving you life and her face looks like she's smelled crap all day long. I asked for extra napkins and she gave me one. We were a party of 3. So my son decided to get up and just grab some himself. Food isn't even that great to be able to suck up the nasty attitude.

This place happens to be near something else I was already at and I decided to stop in and give it a shot for lunch. There seemed to be a lot of people (a few already sitting, some already gone with tables to clear and some at counter waiting to order) so I figured it was good to try! The menu had a lot of great looking choices. While the service was fast and friendly, unfortunately the taste and flavors just weren't there for me! Here's what I got:Tonkatsu ramen - the broth had a weird flavor to it, not sure if it's the water being used in the broth or what but I typically love the creamy tonkatsu flavors and this one didn't do it for me. I honestly didn't even want to finish it... ended up packing it up to go after about 5-10 bites (leftovers larger than togo box given)*eaten in the restaurant (and took to-go the leftovers)Hawaiian BBQ mixed plate - nice portion however all the meats had no flavor, as if they weren't marinaded and no sauces on them. I requested extra sides of teriyaki sauce. *taken to-goSpam Musubi- one order included 2 PCs. All the rice was on the bottom so it seemed there was a ton of it and ended up falling out and all over before I could get half way done. Again, no flavor or sauces. *eaten in the restaurant (and took to-go the leftovers)It was a cold and rainy day, I really wanted to like it but unfortunately everything I tried was meh!

This restaurant is really close to San Francisco Premium Outlets. This is a decent affordable ramen spot to eat at after shopping at the outlets.- - -- Spicy Tonkotsu Ramen // The broth was light and had a little bit of spice. The flavor was a bit lacking though. - Miso Ramen // This broth was also light but it had a bit more flavor than the tonkotsu ramen. The noodles were better with this broth.- Shoyu Ramen // The shoyu ramen was decent but I felt like it was also lacking some flavor. The pork belly was tender and the egg was super flavorful.- Chicken Karaage // The chicken was super crispy and flavorful. The sauce on the side is decent but I think it's better by itself.- - -Overall, if you're looking for affordable ramen, this is a pretty good place for it.

The Tonkatsu Ramen was pretty good. I think the broth was a little light but overall it was delicious. The tempura battered vegetables were great . I enjoyed every bite.We also had the grilled squid which was also good.I'd come back again, Tempura could use a little salt.Service was great.

I walked in on a Saturday night and was greeted right away with a bright smile. The cashier with the black hair was super helpful. She was patient and answered all my questions! The food came out fast and it was delicious. Definitely a go to meal after shopping at the outlets!