Nilgiris Cash & Carry

Small, maybe claustrophobic, grocery store that we ventured to after an afternoon snack. We were on the hunt for ice cream and were pleasantly surprised to find decently priced Kulfi cups & cones. My kiddos were pleased. No comment on anything else since we had a one track mind :D

Nice small store with plenty of items I normally use when cooking with spices especially Indian food or spicy food. It's very well stocked with the main ingredients needed. The cashier was very nice and polite. I feel like I was enjoying being in this small store instead for a change from going to the bigger Indian stores in town.

So my first ever negative review to this store . I am kinda person who would not complaint about anything until it's really bad experience.I bought like 2 dozen of samosas from them for my guests and it turned out every single one of piece was stale and tasted like gone bad for days . I did not get time to go back to same day since I had guests staying over at my place so I called the store and they started arguing this can't be true because they sell the bestest and freshest samosas in the bay and people even buy 200 pieces and they never complained.So Sir even if I buy 2 pieces you are not supposed to sell old and stale goods for gods sake and give food poisoning to your customers . And please mind your tone and give you customers some respect that they trusted your service and in return you started screaming .The Worst Service Ever .

This tiny little gem has all the things you could possibly need to satisfy your craving for Indian snacks, or to restock your pantry to make Indian food. I don't cook Indian food often (I just don't have a chaperone nearby to teach me!!) but I am able to pick up spices and other items from here whenever I'm out. They really have everything and it's reasonably priced.There are specials from time to time to keep an eye out for the sale tags on the shelves.This is a super cramped store, so don't come in here expecting a specious Whole Foods. You will be sorely disappointed. This type of store reminds me of the kinds of stores you would find out in Taipei. Not a lot of space but the store owner wants to supply you with as many options as possible. I can get on board with that.The store is clean despite how cluttered it feels. Probably need to double check the dates on the items to make sure they didn't get forgotten in the big cram, but other than that, this store is pretty great!They accept mobile pay which is a plus.

This is a below average Indian grocery store with a few good things going in their favor.Location wise, this is slightly more approachable than Coconut Hill Indian grocery store but Coconut Hill staff's interaction with customers and quality of fresh produce compensate for their slightly inconvenient location. Nilgiri does have good Indian snacks like Methi Theplas and Dahi Vada and just for this reason I am giving them a couple of stars. Otherwise this store is not worth it. The lady who owns/ manages the store lacks general courtesy of interacting with customers. There are general parking spots which are open to public located at the rear entrance of the store. I had parked my car there to quickly jump in to get some snacks from Nilgiri. This lady had her car parked illegally in a fire lane herself and warned me to not park my car in a general spot. According to her, weekends are meant for unloading goods in Nilgiri and cars parked in spots like mine would hinder them. She warned me and said it was a courtesy from her side and next time my car can have a dent and she would not be responsible. On pointing out to her that the curb is not painted yellow, she said there was a board called employee parking previously and they do not have the time to put the board back up. She also cross questioned me if I would park in the back of 99 Ranch Market. It felt totally pointless for her to bother me for parking in a totally legal spot. I am going to continue parking my car there and keep video capture on to see if Nilgiri folks try to damage my car. This is especially annoying because this lady has seen me in her store multiple times and she knows that I frequently stop by the store. Even during this banter she could see that I had stuff purchased from her store in my hand. Do not know if she was having a bad day but this behavior is unacceptable especially in a customer facing business.There were a couple other accounts of poor customer service that I had ignored previously but this parking spot incident makes me call them out on all accounts.Every time I go to this store, they do not give me a receipt till I specifically ask for it. They have a separate printer under the front desk and they do not even print the receipt till I ask for it. Don't know if this is some tax evasion tactic but this is certainly suspicious behavior. This store sells fireworks during Diwali and claims that the ones they sell are legal. This is Fremont PD tweet about the same: https://twitter.com/FremontPD/status/1671551912695726081.Overall this store has potential to do better justice to its location and have a good business considering its neighborhood has a lot of Indian population but it is not up to the mark currently.

Fresh snacks are awesome Dhokla , Paranthas , achaar and dahi ballas so fresh so good.

Parathas and rotis were really good....worth trying! All groceries were available too!!!!

Bad service. First their machine wouldn't work, and finally after 20 minutes when I they used a different computer, they billed me for a couple of things that they did not bag and I found out when I reached home! Not going back there again!

Picked up 2 ice cream boxes and one of half consumed . It is horrible that stores carry half consumed products. Skipping this store for sure.

Very small store and yet they tried to squeeze in everything possible. Literally only one person can go in each aisle. Anymore and it'll be a traffic jam. For total below $10, they only take cash so you are forced to buy additional items. Also, they've jacked up their prices as it's way more costly than what these cost at my usual store.Came here in desperation for ONE item as I didn't want to drive out of the way for my usual place. Walked out with TWO additional items SIMPLY bcuz the lady wouldn't let me use my credit card for under $10. Next time, I'll make the extra drive to my usual store as it won't cost me $4 in gas... even at the current rates!