Neveria Guadalajara

I have ordered ice cream from these guys five times because I had fallen inlove with their Ferrero ice cream. The first two deliveries, I got the delicious ferrero ice cream. The third time, I ordered a Ferrero ice cream again and I got some sort of cinnamon horchata ice cream instead. Ok, mistakes happen. I order a fourth time the following day because I really wanted the Ferrero ice cream. Again, cinnamon horchata. The following day, I ordered thru DoorDash and put on the note to ensure the correct flavor because of the last two mistakes. I ordered a Ferrero ice cream my guest ordered their cheese ice cream. Delivery comes and not only is the Ferrero the wrong flavor -cinnamon horchata - for the third time in the same week but my guests ice cream was incorrect as well. Instead of the ordered cheese ice cream, they sent birthday cake flavored ice cream...with sprinkles . HORRIBLE

I've been here several times this past month but forget to check-in. At Neveria Guadalajara which translates to ice cream shop Guadalajara you'll find all Mexican treats, goodies, snacks drinks. All the good stuff. If you've never been then I suggest you come with a Mexican friend that can break it down for you. Don't tag along with a Mexicant because you'll be lost. I only come here for the Mangonadas which is served in a cup with mango ice cream, mango bits, chamoy, tamarind straw, and I think tamarind bits. I only have one pic but will upload more next time I go.

Wow I'm very shocked at my experience this time around. This was a great spot to go during the summer or whenever you were craving something sweet. That amount of items they have available from simple ice cream flavors to flavors you won't find any other place. They even have paletas (popsicle) flavor chocolate de abuelita. They have a lot of Latino snacks, from squites (Corn) to tostilocos, biónicos, salchichas, nachos even chicharrones. So you must be asking wow they have a great selection why two stars, this is why... I had the tostilocos, some the tamarindo gummies were old, the cacahuates were rancid, the chips were stale and soft. I had the gansito ice cream and the milk tasted bitter like I had gone bad. And mind you this place is really clean staff is super polite and chill. And like I mentioned I've been here plenty of times and had never had a bad experience but over the years the place is just going down. I feel like before they renovation and the look the place just focus on looking better instead of quality of food. I'll probably be back and check it out again maybe I had a bad batch but having 2-3 things go wrong and prices are not super cheap either. So is kind of a bummer but let's see how my next visit goes.

Great place to stop and satisfy your sweet tooth with Mexican bread. Baked fresh daily most Mexican bread classic selections and some other desserts as well as ice cream. The conchas and puerquitos are must haves in your bag.

No vengan aquí si quieren papás o chicharrones !!!!! They are 7.68 dólares!!!! la bolsa más cara de chicharrones que jamas he comprado,, y no se diga las papas, bolsa chiquita 7.68 dólares !!! Grand total 28 dólares por dos aguas pequeñas, chicharrones y papas ni que hubiera ido a sentarme a un restaurante a comer un platillo bien preparado.

I love this place! They have one of the best Mangonadas and aguas frescas I've had.. Completely recommend. Their tostilocos are pretty good too, but definitely come here for the mangonadas. Service is slow though, so be prepared to wait.

The Neveria is okay, it's not my go to ice cream shop since their ice cream usually taste like a freezer burn. Their service is really cold, you don't get a smile at all.

Over all it was good, service behind the counter needs tightening up, I had a hefty order and only one person working in my 6 items; all while the rest of the staff (4 other preps) were gossiping and cleaning over and over again (the same spot) they take orders as customers come; but they could be more efficient; and also they need to be more consistent, with their added ingredients, meaning all servers have different portions and ways of making things when, when they should be in sync. Wait for 3 crepes, 1 non well prepped raspado, and 2 fresadas , 20 mins. If they work as a team they can expedite everything

Entre antes de que cerraran, me tuvieron esperando 15 minutos en lo que atendían a la persona adelante de mi. Cuando llego mi turno de pedir. Me dijeron que ya no podia pedir porque ya habían hecho su corte y con una MUY MALA ACTITUD! Que lastima que los dueños no tomen cartas en el asunto sobre sus "trabajadoras"

To veces y malas experiencias con el flan y las fresas con crema. La crema sabe como ya esta pasado de tiempo