King Palace

My friend and I came in for a quick lunch yesterday. The food was descent and came out fast. There was only one person working in the kitchen and one person outside who is the waitress and the cashier. When my friend and I finished eating, it took awhile to get our check. We eventually got it when there was another party coming in that sat next to us.Overall, food is descent. We came for the convenience of the location near Safeway and not having to drive to City Center for lunch.

***If I could leave a review w/NEGATIVE stars, I would've.***At first glance, this looks like a decent Chinese restaurant in a strip mall. Once you step inside and become a customer, it's a whole new ballgame. Look, I've been to my fair share of restaurants (especially Asian restaurants) where the service may not spectacular. Usually, those places serve delicious food. Well, here you get the sh*tty service, plus mediocre food. The older lady working w/the glasses was rude, to a level I have never seen. I get it. She's by herself and maybe understaffed. But when we asked politely for chopsticks, I didn't expect her to just toss it on the table. She was even 1 pair short! When my dad decided to walk up to the register to add something to our order, she told him to sit down. Not even politely! Keep in mind, she was running around the restaurant, so he was trying to not inconvenience her to have to come over to take the order, but the reaction wasn't what I would ever expect. Here's an analogy I would give. Sometimes you meet a very attractive person w/sh*t personality. You'd probably be more forgiving (don't feel ashamed to admit to this) w/certain behaviors. But when the person is unattractive AND sh*t personality? Well, this is that person in restaurant form.If you're looking to experience sh*tty service and mediocre food. Sure, come check this place out. If you want better tasting Chinese food w/even marginally pleasant staff, ANY restaurant in the Tri-Valley area is better than King Palace.I had such a terrible experience that I left a $1 tip. Here's the kicker. She adjusted the receipt to show a $10 tip! I only caught it because I reviewed my credit card statement a few days after eating here because I honestly expected this to happen. Not only was she rude, she was also shady!I won't be coming back. EVER. And neither should you!

We used to go here once a week for years, it was our favorite Chinese restaurant- but oh how the mighty have fallen. Ingredient quality has gone way down, portions have decreased substantially and the service from the older lady has become abysmal, it's as if she hates the customers that sit down. In the last 6 months we've only gone back four times (normally it would have been 24+) and each of the four times we've had mediocre food and an unpleasant experience. One time we ordered the pea sprouts and there was sand and a few small rocks in it. I almost chipped a tooth eating it, and when we showed it to the waitress (older lady) - she said "You can only wash it so much, do you want it or not?" We said we didn't and she took it back - yet still charged us and adamantly refused to take it off the bill. The older lady never writes down your order and two out of the last four visits she told the cooks to make the wrong items, then angrily argued with us about it - saying we absolutely we wrong and trying to get us to take the items. After years of loyal patronage and literally hundreds of visits - and giving them four more tries over a 6 month period to see try to rekindle the flame and give them another shot - we're done. We'll never go back.

This is a Chinese restaurant catering to non-Asians. The place is clean Service as fast. Food lacks the real Chinese flavor, bland and the portions are small.

I discovered this place over a year ago it's next to the Safeway and we go quite often it so good and the service is amazing Irene is a wonderful waitress. The food is always hot the service is fast and it's very reasonable. I take a lot of my friends there and they always love it. Highly recommend!!

We had a great family dining experience at King Palace Chinese Cuisine. The food was delicious and authentic, with the steamed chicken being a standout dish. The service was prompt and friendly, and the atmosphere was warm and inviting, although please do need some designer touch. The prices were pretty affordable and the quality of the food made it worth it. I would definitely recommend King Palace for a satisfying Chinese meal.

It would have been my mother's 89th birthday, but I decided to celebrate it a few days late having lunch alone at my favorite Chinese place, King Palace. No one cooks better than your mom, but the hot and sour soup here is pretty good, has a perfect balance and all the ingredients. I also had my favorite, sweet and sour pork with fried rice. I'm sure my mom would have enjoyed being here. The employees are nice and attentive, but it was crowded. This is a popular place for gardeners and construction workers. I invited a married couple to join me as I was willing to share my small table booth, but they chose to wait.I hope to return and try one of the many lunch specials. It's just hard to choose.

Excellent food. We order of the 3 items Chinese menu and love their beef stew clay pot, eggplant clay pot, steamed halibut and a few more.

Quick and fast Chinese food. Service is excellent. Food is served hot and delicious. Looking for a quick lunch deal come to this place. The place need a update but it functions pretty well. This place is a hole in the wall place. Good food, quick and good for people who on the budget.

I love King Palace. San Ramon is my hometown and I remember when King Palace was new a little over a decade ago. I used to come here with my family. I hadn't been back in years, and recently came here with my mom for a Saturday lunch.I love how they have lunch special pricing even on weekends, not a lot of restaurants do that. I got the Honey Walnut Prawns which comes with fried rice, and hot & sour soup for only $10.95! Can't beat those prices on this side of town! The food is delicious and definitely hits the spot when you have Chinese food cravings. I'll be back again soon!