eXtraordinary Tour Services

Excellent experience. Dean was communicative, responsive, flexible, and easy to work with. The driver showed up early and was also communicative. I would definitely recommend.

This was the 2nd time that I've booked a wine bus service with eXtraordinary Tour Services. Both times we've received excellent and accommodating services. We booked a party style bus for a group of 7 to Kenwood from the Marina. Our driver Paula was a star and we really appreciate the above & beyond service.Each time we've known which wineries we wanted to book but if you do not know, Dean was ready to make recommendations each time.I would recommend booking with Dean as you will not be disappointed!

I deliberated posting this review but I feel it's necessary so others won't fall victim to what my friends and family did. A few months ago I used the services for a wine day and all was set to be a memorable event, until........(ominous pause)1.) the driver was late and somewhat dismissive of my obvious irritation2.) the vehicle was dirty and seemed to be a tad "worn out" to put it mildly 3.) lack of knowledge 4.) The vehicle was hot. (Literal beads rolling)5.) customer service seemed disorganized and pushy 6.) it took forever to get on the same page as the service rep as to the trip program.We read great reviews but unfortunately did not experience that. Seems like the classic fake reviews to get consumers money. Once they have the money what can you really do.

We did the Livermore Wine Country tour (who knew there was so much good wine in Livermore?) and it was a blast! Two of the three wineries - Mitchell Katz and Retzlaff - were absolutely amazing for us (McGrail wasn't quite our speed - it's a bit busy there). The provided lunch - sandwiches, chips, and cookies - was fine. We were in such beautiful places, and drinking so much good wine, that no one cared much about food. I would consider bringing a picnic next time. One of the best things about the tour was our driver, Jack, who is a truly sweet person. He made us feel absolutely taken care of all day. He even arranged for a cake for our birthday girl!Overall a really fun time, totally worth the money, and would definitely recommend.

Dean was prompt, professional and super helpful. He drove my wife and two of her girlfriends for a day trip to Napa and was super thoughtful and took great care of them. Can't recommend him highly enough!

I could not recommend eXtraordinary Tour Services more highly! I had family traveling from the east coast and due to the 2017 fires in Napa/Sonoma we had to cancel the wine tour in Sonoma I had been planning for weeks at the very last minute. I called Dean Friday evening for an estimate and he had a great trip to Livermore put together for us to go on that Sunday. Dean was great, locations were excellent, couldn't recommend their service more highly!

Great option as my first time going wine tasting. The charter bus was amazing and very well priced. Everyone there was helpful, I believe I worked with Dean. Our driver was awesome and always on time. My only reason for knocking one star was that our last winery, I knew we were not going to have enough time to enjoy wine tasting, and expressed my concern with that. I was ensured that we were going to have enough time but we definitely needed at least an hour 30min. We ended up allotting an hour for the winery and 30min back home. It easily also took us 38min to get home so even if we did leave on time, we were not going to make it on time anyway. I ended up having to pay an extra hour which I felt that I was going into the plans needing to pay for it anyway. I do want to say we were booking a month out so we weren't working with a lot of options, it was just a tough pill to swallowRegardless, I do absolutely recommend eXtraordinary Tour services they were nothing shorrt of amazing.

If your looking for an easy and wonderful experience in the winery tours. Look no further. Dean and his team will give nothing but a wonderful and welcoming experience. I had a surprise birthday winery tour to Livermore for my wife. Having to look around a few tour places and talking to Dean about questions I had. Felt nothing but ease of arranging the whole tour and amazing time! * Shout out to EJ too for being so kind and helpful throughout the tour! And was brought my lost wine bottle I thought i left at the winery

Dean was easy and great to work with. He reposed fast and made sure I got everything I requested even at the last minute. Highly recommend

Dean was great proposing a wonderful itinerary for a Napa wine tour and experience for a group of 24 professionals. He was very responsive to all my questions and made the organizing easy! And 5 stars to Manny our tour guide. He was the sweetest and went out of his way to make sure we had a good time. We had a big group but he kept us on time and delivered on a wonderful Napa day experiencing wine tours, tastings, and delicious lunch.