Dessert Cafe

Went downhill ever since the change in management :( This place used to be called Fengcha and had the best Tea/boba combination in all of downtown Berkeley IMO. It also had great seating for those that wanted to do a little work or have a conversation (albeit a bit loud w/ the music). But now...since the ownership change/ name change. The quality has really gone south. The boba is not very consistent, often hard. A lot of times they will be missing things from the menu, and they're staff is not as responsive to customers. I once saw 8 customers in the span of a hour walk in and leave b/c their E-kiosk wasn't working and there was NO staff up front to take their orders. It's sad this place went to shit ... :/ The new management has done a poor job taking care of this place....

This location seems to be in the same place where Feng Cha is located. We came last night after kareoke with a group of 8. The entrance was Dessert Cafe, but inside on the wall it said Feng Cha. I don't know if you can order from the counter or not, because there were 3 self ordering kiosks available and no one at the counter. A majority of our group ordered croffles. They said it was tough and tasted stale; it was difficult to cut into. We have tried Dessert Cafe in Concord before and their croffles were fresh and crispy. The bathrooms "weren't working" either. There was a sign that said "No Public Restroom". Legally I think they're supposed to have their bathrooms open/fixed for customers to use if they are a food service establishment. It took awhile for our bingsoo to come out, even though there weren't many people dining in. Also, looking at other people's photos, our mango bingsoo did not look like theirs! The presentation wasn't the same and ours just look sad compared to what was advertised. No ice cream on top either. The bingsoo was good though.

There are three ordering kiosks by the door to help the line move quickly. There are tons of seating- which I'm sure goes quickly. The staff were feverishly working in the back- the menu is pretty diverse, which is cool there is something for everyone. Tonight I got some delicious goodies to sample. Uber tiramisu and a delicious smoothie/milk tea non dairy treat... so mango, so demure (see what I did there!!! Lol) The taste is as good as it looks! And it is difficult to get ube these days that taste real. Delicious options!

Their service is excellent and their food is amazing especially late at night. I got the tiramisu snowflake and the popcorn chicken.

We were looking for dessert after dinner and this place popped up. It was close to where we were and open late. There were so many delicious looking options it was definitely hard to choose. There were a few people inside, but it was super chill. Quiet with some music playing. We got our orders in a few minutes. The croffle. The croffle. If I hadn't had so much at dinner I probably would have ordered another. I'll probably be back sooner than later. Sending anyone who will listen.

After learning that this had opened, I wanted to give it a try. I ordered the strawberry cream waffle to go; though they sell croffles too, I don't particularly like croissants so I figured the traditional waffles would be better. They also sell boba and bingsu, so I'm hoping to try the latter sometime.The strawberries tasted fresh and just the right balance between tart and sweet. The cream is sweet, and very pink. The waffle was cold, though this may have been intentional to avoid melting the cream, and I wish it was a little more crispy.Overall, it was decent and I like that they have a large menu, so I'm sure there will be plenty of things for anyone with a sweet tooth.

I ordered desserts here for my colleague and I on a Friday night through DoorDash. The order was delivered under the time it was quoted for - that made me excited.However, the desserts we got were disappointing, overall. We got the oreo cheesecake, tiramisu, and creme brulee.Perhaps this is because it was delivered vs eating there, but the Creme Brulee was watery and it did not have the traditional carmelized sugar crust. Creme brulee is usually firm like a custard and the shell on top is typically hard. The consistency was like a soup and they did not put enough sugar on top to harden the crust more or because the custard was too soft, it made the crust lose it's texture. Overall, the flavors were there. We did finish it!The oreo cheesecake was alright. No overall complaints about it.The tiramisu, which was claimed to be famous, was disappointing. The portion size was huge! Way too much for two people, but overall, it had very little flavor - I couldn't taste lady fingers nor coffee/espresso. We chose not to finish it.Maybe next time, I can go there to try some of their Asian desserts, but the European desserts - I do not recommend them. If I am ever in the area again, I may give it a shot to try other things.

I would have wanted more toppings on my bingsoo as I was left with a lot of ice in the end. Pretty good price compared to other dessert places.

Service wasn't bad but only kiosk ordering. Card only. The food was amazing my daughters loved every bit of food we ordered. We had to try a little of everything. Restaurant itself wasn't like the hip ambiance most boba/dessert places are doing nowadays. Overall I wouldn't mind coming back for a quick boba/dessert run. I loved their canned boba! I bought extra one and it was still VERY FRESH the next day!

One of my go-tos for ice cream, the portions and combinations are incredible. It's also always interesting to hear what kind of music is playing in there, could be anything, really fun. Unfortunately I do have two criticisms: both times I've gotten boba, it was so soft it was almost goop, glomming together and clogging the straw and being a snotty texture, so I can only recommend popping boba here. My second criticism is that although the service is all automated until you're called to the counter to get your food, the POS systems on the screens you use to order are set to automatically tip so you have to go out of your way to not tip when no service occurred. People have opinions about this, but if you know how it works legally, I don't know why you'd be for it. Again, these employees just make things and put them on the counter, it's not really a service position, and companies make that my business by trying to make me tip by default before I've even interacted with anyone while I pay almost $20 for a bowl of ice cream.