A Cut Above Limo

Short and sweet...Matt and A Cut Above Limo are the best! I had researched over a dozen companies using Yelp and selected ACAL. Matt and Sheldon were very responsive to all of my questions, emails, calls, etc. for transporting our daughter and her friends up to The City for her 16th bday celebration. Matt arrived at our home on time and brought us up for photo ops at the base of the Bay Bridge and Palace of Fine Arts. He then took us to Calzone's for dinner and Ghiradelli for dessert. Every aspect of the experience was great. He was great to work with and very accommodating with our needs. My daughter and her friends were thoroughly impressed and in awe when the super clean and long white Hummer rolled up! We will definitely use them again for the next celebration, etc.!

Business transaction: Perfect!Friendliness: Awesome!Stretched Hummer: Awesome!Price: Perfect!Timing: Perfect!Matt: Awesome!Driver: Awesome!Night: Perfect! Definitely a night I will never forget other than passing out in the limo when we got back from the club. Everyone in my party had a blast! Thank you so much! If I ever I need another limo rental I will definitely call Matt again and I will be making recommendations. Enjoy my pic passed out in the limo! My Bachelorette and 37th Birthday Thank you so much!

Tale of 2 limos.I used this company a few years ago and Matt was very helpful. Always returned calls or texts right away. I asked for a specific vehicle on their website but all they had available was the Excursion which is one of the older cars on the fleet. I was running out of time and since Matt was so professional and helpful and gave me a great rate on top of that I went ahead and booked it. The whole experience was very positive and stress-free.Fast forward a couple years later and had I a completely different experience dealing with Matt. I made sure to book ahead of time and had the luxury of choosing whatever car I wanted. I mentioned to Matt that I had used them in the past and had a great experience working with them. He thanked me for returning with my business and gave me a really good discount off the hourly rate listed for the vehicle.I noticed this time around he never returned calls or texts during business hours. He always had something going on and followed up with an apology. But whatever. I was happy I got the car I wanted and even more happy I got a great deal!He mentioned emailing me the booking form which I never got and honestly I completely forgot about it.About a week or so before the day of the booking, I called Matt to confirm and when he finally got back to me he said it wasn't a problem that I hadn't filled out the form yet and he would simply email me one. When I got the form I noticed the hourly rate listed on the form was the regular rate, not the cheaper one promised verbally over the phone. After multiple attempts to reach out he finally called back and lectured me about how he 'can't run a business like that' etc. etc. I was like, 'I never asked for a discount. YOU offered it to me without me even asking!' He denied that he ever did but that's not something I would just make up or forget about.I went ahead with the booking because I just didn't really feel like calling around and finding another limo company last minute and probably still pay around the same amount of $.On top of that the driver was late! Called me a few minutes before the scheduled pick up time and said he was stuck in traffic and was still several exits away. And, to make matters worse, the stereo in the limo was all jacked up. Only a couple of the speakers worked and were staticky. And the USB cable attached to the deck was loose. So someone had to literally hold it in at a certain angle the entire ride if we wanted to hear any type of music at all and it was like listening to AM radio in an old beater.I will look somewhere else next time I need a limo for an event...

I wanted to do it big for my 27th bday and get a party bus. I asked around for recommendations of company's and everyone said they used A Cut Above Limo. I called Matt and was able to get a hold of him right away! He answered all my questions and was really helpful in deciding places I should go, seeing if I needed help getting club info/ guest lists or setting up bottle service. Totally ABOVE and beyond making sure I had everything set for my big night. His wife Jenny called to confirm the details and make sure everything was set. At one point I was considering changing the night of my party and I was able to text Jenny and ask her if they were booked the other night and she got right back to me. So responsive and friendly! They really helped relieve the stress of getting this night set up! I even changed the pick up address same day and it was not a problem at all. The driver was awesome!! Was there 15 minutes early then the pick up time scheduled. Was patient while we got everyone together, was super friendly to all my guests and had no problem playing dj for us with the cd's we brought! He didnt get annoyed with us asking to change the songs or turn on or off the air a million times LOL kept a smile on his face and very professional! He was close by the club we went to and was available right away, didnt even have to call him when we were ready to go, he was there waiting! This was seriously the BEST birthday of my life and im so grateful for A Cut Above and their amazing staff for making it all go smoothly and as planned. I have been in their stretch limo before for my girls birthday and their driver was also very professional! The limo was super clean, amazing sound systems in both. Really a cut above ;)

Professionalism, quality and friendly service? Yes, please! If that is what you are looking for, you have found your soon to be favorite limo company.We recently used one of their limos for my bachelorette party and I was thoroughly pleased by how Matt was willing to work with us despite a last minute inquiry. He was punctual, professional, friendly, and polite. We will be most definitely using "A Cut Above Limo" for our wedding. It is so wonderful to feel at peace that we will be receiving once again an excellent service at such a special day.

AWESOME SERVICE!!!!Wish I could give more stars!! I had never rode in a limo and with our wedding approaching I saw the opportunity to finally rent a limo and I'm so happy we went with A Cut Above Limo services!! I initially spoke with Matt who's super friendly and gave me lots of information. In the weeks approaching our wedding, I had to make changes and received email responses within the next business day if not the same day! Super accommodating to last minute changes!! A few days before Ronnie called to confirm our schedule and any last minute questions we might've had.The day of our wedding we met our driver Keith and he was so nice!! He was on time and this was the one part I was freaking out about because our pastor told me not to be late!! Keith got us to church right on the dot and to my surprise our pastor was late!!! I was getting anxious and nervous and asked Keith to turn on the lights inside, I needed something to distract me!! We ended up talking the whole time while I waited and he was super cool and super sweet. Talking to him calmed me down and made me feel calm. When the ceremony finally started I came up to Keith and hugged him as if he was a family friend!! He's really cool people!! My husband liked him too!! We're people friendly and sometimes you get people who are so uptight but not Keith!!! Totally cool guy!!The limo services turned out to be the highlight of our day because it was more than I expected and our bridal party enjoyed the limo ride. It was the one thing I had no control of and their services were exceptional!! So awesome!!! I don't know if I'll ever have to ride a limo but if I do I know who to call!!! Way to offer great services guys!!!

I don't know what took me so long but I am finally writing a review. I have used Matt for about 4 years now and he has always done a great job. I relied on his service for our important company functions and he has never let us down. He is very flexible and communication is always top notch. I feel that he doesn't take advantage and prices are always very fair. He will always be our choice for business and personal transportation needs.

Booking this company was the biggest source of stress I experienced during my entire wedding process! I booked them about 6 months in advance (wedding was in July) and had given a deposit and everything. 2 weeks prior to the wedding, I figured I should check in to make sure everything was still good. I first emailed Matt...no response. I then tried calling him...wasn't able to leave a message. I then tried texting him...no response. At this point, I was a week away from my wedding, and I was freaking out. After several text message and phone call attempts, I had to bite the bullet and book elsewhere. Fast forward to after the wedding, I tried to contact Matt again in order to demand my deposit back. I called him and he actually picked up! Without going into too much detail about the phone call, he basically gave me some really inappropriate/unprofessional advice about not getting married unless I'm absolutely sure I'm in it for the right reasons...like what?!? Who says that to a client who just got married?! At this point, my job as a therapist kicked in, because I could have gone off on this guy about his unprofessionalism, but rather encouraged him to seek support, knowing that if he didn't, his business would go under. He thanked my for the advice and apologized for the inconvenience. He then promised to give me my deposit back - which took about 2 weeks. Basically, it seems as though Matt has been experiencing some personal issues (which I get - we all do), but it has obviously affected his clients. I would most definitely not recommend him to anyone who is looking for someone who is reliable and professional.

Called up Matt two days before an improptu bachelor party for my friend getting married (no alcohol involved), and he was able to get me a hummer limo for half the price of all the other places I called. I booked him right away. We had an amazing night and filled up our limo with almost 20 guys. we don't drink (or go to clubs, most of us were happily married men), we just went out for a ride through san francisco, ate dinner at a spot in the tenderloin, drove around a bit more while toasting/roasting our friend and had a blast! until the next time.thanks again Matt!

I used this limo service for my daughter's 16th surprise birthday celebration. Phil was our driver. He picked us up right on time.It was a surprise so he picked everyone up and then drove to our house to pick up the birthday girl.Then on to AT&T park for the Giants game.Phil was very friendly and accommodating. He took care of 15 teenage girls without a hitch. Everyone home safe now. Giants won. A perfect day.I would recommend this company to serve your needs.