Tai Pan

I usually go to the Taipan on Saratoga, but happened to be in the area. This place is a gem. It's not fancy, but they do have tables to eat in, but it looks like most of their stuff is takeout. The dim sum was actually very good, and the portions were extremely generous. Prices are average. It's not the cheapest place, but it clearly isn't the most expensive. I had the stuffed, eggplant, chive, dumplings, gluten, rice, dumpling with meat, rice noodle rolls with shrimp, and more. Everything was delicious.Service was fast and efficient. Parking is very convenient. There's a lions supermarket right there. I'll definitely go back when I'm in the area.

Horrible service, there was literally 1 lady in front of me and when it came to my turn to order the cashier walked away to answer her phone and ignored me for 3+ minute before I started to say excuse me, she heard me and continue to talk on her phone. I said excuse me again and she finally got off her phone and said Yes? What do you mean.. so I said never mind and walked out. Why am I begging for service from a business who doesn't want customers. There were multiple other employees walking around chatting and serving themselves food. This place is also filthy, maybe it's a good thing I didn't get food from here.

I just bought some dim sum and roast pork. The butcher and the cashier lady are so slow service. Not very friendly service. Not a good place to buy your foods from this place.

I ordered 3 portions of dimsum, 1 sticky rice and 1/2 of a chicken thru Doordash Pick Up. My Dad went to pick up the food for me and the store gave him only ONE bag of soy and chili sauce. ONE bag!!! How are we going to eat all those food with ONE bag of sauce??? My Dad went back in and ask for more soy and chili sauce. They told my Dad that they do not have the sauce. He insisted they do and that they just gave one bag and now he's ask for more. The lady in the front counter who was talking to my Dad gave him a nasty facial attitude and still did not want to give him the sauce. My Dad then decided to buy an other pound of BBQ pork and request for more sauce, the lady then reluctantly TOSSED him two other bags of sauce to my Dad. And i said TOSSED, not handed. Come on shop, why are you being stingy on TWO bags of sauce. We're buy your food with money. We were not begging the food for free. Is that how a person supposed to serve their customers??? I don't know how the owner(s) train their employees but this is a TERRIBLE customer service. I would give a negative (-) star rating if there is the option. And this is Tai Pan on Story Road. From an outrageous customer!!! Ps. This is not the first time they're being stingy on sauces. I always let it go but they pushed my button because they treated my Dad so bad. So I decided to rate them this time.

They serve home- style food Good serviceExcellent tastesReasonable prices Their cooking team composed of chefs from Guangzhou and Hong Kong Basic decoration like a canteen Good background music and songsOffers enough selections including Hong Kong n Guangzhou style dim sum, ( 焼賣、牛肉、鳳爪...）， steamed n baked bread and buns, home style dishes （家常小菜）， freshly boiled noodles （雲吞麵...）， barbecue pork n ducks （燒味）， etcLooks like they also operate as Hong Kong Dim SumOne star off for the decoration.

My rating is negative 1 star. There are 3 Tai Pan Dim Sum Bakery in the San Jose area. The worst one is the one on Story Road. The cashier has very poor attitude towards it's customers. My wife asked him why the other Tai Pan serves their customers very well except this place. He responded by suggesting to go to the other Tai Pans instead. He is very rude, unfriendly when asking him questions about the dim sum, very stingy on sauces, very slow in service, and have you standing around waiting for his slow motion service. If you want to be mistreated and experience an unsatisfied customer service, then go to this Tai Pan on Story Road location and deal with this cashier Nazi. He must be related to the manager in order to put up with his poor attitude.

Came by for lunch today for the first time and had duck wonton noodles soup.I didn't have high hope when my coworker suggested this place and thought it was a tiny place with togo dim sum and buns only. When we arrived, I was surprised how spacious this place was with lots of tables. I would never thought of coming here if my coworker didn't suggested.This place exceeded my expectation. The soup, wonton, and duck were very flavorful. I'm very picky when it comes to wonton noodles, I don't like soggy noodles and was surprised the noodles were crunchy which is how I like my noodles to be.The only thing I would suggest is the soup itself needs to be hotter otherwise I would have given a 5 stars.Definitely come back again for the wonton noodles.

Bug in veggie...I order my girlfriend a 2 item combo and the veggie have bug on them...the employee are so rude and sometimes they don't know what i order.

Extremely delicious and dim sum in great value. The food is always authentic and amazing. The food is so good! I usually get food here 7/10 times I'm here because the line is too long sometimes.. so I took two stars out because there's always an EXTREMELY long Ling outside. So I would expect to to be in line for approx 30 mins before you enter the store to order. PLEASE HIRE MORE PEOPLE. I want to come here all the time but the line turns people away. I see people get mad, leave, and yell at the employees at the line because of how unreasonably long the line is?!

I don't understand why there were so many people waiting for a table. Maybe it's cause the dim sum here is super cheap. They will give you a menu when you are seated but the menu does not include dim sum. If you want dim sum, one for staff members will push a little cart to you and you can pick from the cart. The dim sum on the cart is 3.00 each and if you want a special item like beef crepe rolls they'll make it fresh and that is around 3.50 From their main menu they have sets where you can order 3 dishes for a set price. But i wasn't too hungry so i just got dumpling noodle soup. The dumplings where huge and they gave a fair portion but the noodles were too soggy. For dim sum, we got the usual but the beef crepe was the not good at all. Avoid it! The beef was so roughed, i think they overcooked it. We also ordered their BBQ items. For two items it was under 10.00 This was a pretty good deal compared to the city. I thought the BBQ pork was pretty good, but my family didn't like it, They thought it was too tough. Overall, this is your avg, Hong Kong restaurant. It's good to come if you have the craving for it, but don't let the crowds mislead you.