Snake & Butterfly

Horrendous. Whoever was manning the front desk did not speak any English whatsoever. I tried asking if they had any single-origin bars with only cacao beans and sugar in the ingredients. They did not understand at all, and I unfortunately had to ultimately give up and leave as it was just not working out. Chocolate places that put cocoa butter and/or sunflower/soy lecithin are cheating BIG TIME. If your cacao beans are good enough, you do NOT need any of that hot garbage in your chocolate. This place puts cocoa butter at the minimum, I wasn't able to figure out if there were any emulsifiers like lecithin. All I saw were some glitzy decorated truffles that did not match what I was looking for obviously. Could not recommend this place at all to other Yelpers -- there are so many better fair-trade craft chocolate places in the Bay Area.

Omg this place feels like a scam. I remember coming here so many years ago maybe 5 yrs ago and it was such a different vibe. Bustling and cozy. Went on Sunday during the day, empty and weird vibe. Like one of those makeshift asian stores inside with a weird stand on the left and the chocolates, gelatos, and barefoot coffee beans on the right.The chocolates LOOK good, but they are not good. Boyfriend described the chocolates as tasting floury and all the "different" flavors taste similar. They're pricey and not worth it for what it is. It's not artisan chocolates like at Alexander Patisserie. I can't speak for the gelato but don't get the chocolates. I wouldnt come here ever.

Do not use their delivery service! I placed an order for a box of a dozen chocolates for my friend's birthday on October 2 and received an automated confirmation email. I know I chose the delivery option because it prompted me to input my friend's address for delivery separately from my address for payment. A week later the owner emailed me separately, claiming I had chosen the pickup option, and saying there would be an extra $10 fee for delivery. I replied that I had selected the delivery option initially. Finally, today on October 11, my friend received the chocolates with unprofessional delivery. And she only received six instead of the twelve I ordered. Very disappointing. I remember I used to enjoy visiting the shop years ago.

I was in search of a quiet and welcoming place to study and stumbled upon this cafe. I enjoyed a dipped-in-chocolate chocolate chip cookie with a chia mocha to start. The service was so friendly and welcoming I didn't feel shy to order another drink (pictured here). Would highly recommend!

This place is OK. Ordered their iced peppermint mocha. Nothing great about it. I did enjoy the air conditioning especially after walking around the farmers market. The ambience is meh. I did like the decor on the wall displaying their chocolates, but did not taste that nor the gelato. Service was OK. Older gentlemen making drinks.

I made a large purchase today of 21 boxes of chocolates at the Snake & Butterfly. Chen ( that's not how he spells it) was the so kind and helpful. He insisted I sample many of the chocolates and gave me my own box of complimentary chocolates. I bought all the boxes as Christmas gifts. These handmade chocolate truffles and caramels are not only delicious but absolutely beautiful works of art. We are so lucky to have this shop in our community. Thank you Chen

The Snake and Butterfly shop is well known in the area for its chocolate, you can find it sold in various coffee shops and other places. It is top quality chocolate, I prefer its dark chocolate selection.They also saw a variety of other things such as ice cream, and it's a coffee shop in its own right as well.I like this place but I feel they could make it more compelling, if feels a little randomly laid out. I think with just a little bit of work they could make this a nice place to go with friends and enjoy some coffee, chocolate or ice cream.Also just a selection of pastries, such as a croissant to go with a coffee would make a real difference as a place to go and just relax and hang.In short it is a good place to go and get a coffee, but I don't go as often as I would just because I feel they could do a bit more to make the place more interesting. It is still definitely recommended.The service was decent and attentive to our enjoyment.

Sitting on the outskirts of downtown Campbell, there is a cute chocolate shop called "Snake & Butterfly." Before you go in, you'll notice the sun cover decorated with many sparkling hearts.It was warm inside. For a hot summer day, a little air conditioning can be nice. The tables are decorated with local papers about the art and classes offered in Campbell and surrounding cities. It is cool to know what is going on locally. The server greeted me with a smile and there were many ice cream flavor options.I chose the mint chocolate chip ice cream small cup. I think the small cup is quite enough for s good summer dessert. It was fresh and I particularly like this chocolate because it is broken and sliced in many pieces, making it easy to blend in with the mint ice cream.As I rest my arm down, I noticed my arm had some chocolate stains. There were some chocolate stains on the table, so the tables and the chairs can use some cleaning. The server was very nice and I wish they opened with more hours so I can try the ice cream after dinner.

Samples were stingy, owner (?) did not look happy, and the size for cost was not worth it. Gelato was just "ok". Vibe inside was weird.

Stopped in Snake & Butterfly for the first time under it's current ownership. Even before though I had only looked around and never bought anything. Oh boy have I been missing out! I went to pick up some truffles as a gift and after reading how delicious they sounded, like a kahlua and orange truffle, I walked away with some for myself as well. So far I've only tried one, but it was so delightful! Rich, creamy, and full of delicious chocolate and orange flavor. I will be heading back soon to get some more and potentially more as gifts as well. We received great customer service from the girl working, she was patient and willing to answer all of our questions about the truffles. They also have gelato, which I have been wanting to go get for a long time. Sadly they close at 5, so I haven't been able to get it just yet...but soon I will make it happen.