Kelly's Cajun Grill

Horrible customer service.Not expecting the greatest customerservice, it's a food court. But I was expecting some courtesy. I was there yesterday, 2/17/25 around 3pm with my daughter. We decided to give this place a try. Since I wasn't sure how things worked and didn't have my glasses with me... I asked the lady behind the counter if they had combos or if were drinks separate. Her response was whatever it says up there... pointing to the signs. She then went to the back without saying she'd be back, I'll be with you in a moment, nothing!!! We waited a few minutes then two women came and waited as well without being greeted from the back or even acknowledged. After a few minutes, we left. The lady never came back. She must have forgot to tell us it was her break time.Can't tell you how the food was. The service was enough to not want to try it.Cajun Grill at Oakridge Mall in San Jose, CA... please retrain your employees.

My 10 year old son went to the Milpitas location he was very unhappy with what he ordered the employee gave him two orders he didn't want vegetables and orange chicken plus the fried rice had to much salt in it he couldn't eat it I normally go to the one at Oakridge mall in san jose but the l Iocation one doesn't know how to cook or keep their food long enough in the fryer never going there again and I'm going to tell my friends and family to avoid that place waste of my money

I have somewhat of a conflicting view on this spot, but I honestly feel like overall I had a pleasant experience, and the food was good. after trying some leftovers from this place from my father, my husband and I decided to come here as a date lunch sort of experience. It's located in the food court of the Oakridge shopping mall so it was really Close and easy to find. We went inside and located it fairly quickly, there was just the one employee working there but she was very nice and offered to give us samples to try some of the food out first. We tried the black pepper chicken and the mango habanero chicken, and we liked both, so we decided to each get a plate here. It's essentially the same process as panda express, you pick a side and then you pick your two entrées. My husband opted for the rice with the mango habanero chicken as well as the bourbon chicken. I opted for the noodles with the black pepper chicken and the honey glazed chicken. They did also have a fish option and some shrimp but I was really in the mood for chicken, so that's what I stuck to.As far as getting what you pay for, I feel like you get more denser food for what you pay for if you're comparing to panda. I believe the price was roughly the same though, so in terms of if you're trying to save money, I think it's up to personal preference on what you like. In regards to the taste of everything, I honestly believe that the chickens had the best flavor, and the black pepper chicken I have to say, probably could have done with more of a kick. I think I'm used to spicier black pepper chicken, or just more pepper in it I'm not sure. They did have little slices of jalapeño in it, so that was nice, but it wasn't as much of a kick as I thought I was going to get upon ordering it. The honey glaze chicken was absolutely delicious, it reminded me somewhat of the orange chicken from panda express, but much sweeter, and without a ton of breading around it. The only issue with my food that I had was the noodles and I say that hesitantly because I really did enjoy them. However, I don't believe that they had much flavor to them. When I tried them, I thought maybe the bite I had was just not dipped or mixed in whatever sauce was on them, but I looked throughout the portion I was served, and it looked almost like the sauce they use is a butter or oil based sauce, I'm not too sure. Either way I think if the black pepper chicken on my plate had more of a kick, it would've been more enjoyable to eat the noodles because they would've been a nice contrast to the spiciness that would have built in my mouth.My husband liked all of his food, he especially like the bourbon chicken and had no complaints whatsoever. We each got a drink, I got a lemonade and he got a tea and I think total for the two meals and two drinks we paid $33 or something around there. Overall, I really did enjoy the food, some improvements could have been made for sure, but the employee was nice, we enjoyed our time out, and I would still come back here again!

I came here dragging my feet. Since my past visits/eats here were pretty disastrously salty, I really didn't want to waste my time here. My guy insisted and here I am... completely blown away!! I purchased a bourbon chicken combo w/ steamed veggies and cajun potatoes on a bed of white rice.First and foremost, THAT BOURBON CHICKEN SAUCE IS FIIIIIIIIRE!! I'm not sure why my last visit compared to this one was polar opposites but I won't complain. You could drizzle that on just about anything and make it delicious!!!! The chunks of chicken were thoroughly cooked, some being charred & burnt but that was minimal. The potatoes had a little bit of spice, the perfect amount of thickness, and was cooked throughout. Nothing was horrendously salty.4 stars. I'm pretty skeptical due to all of the inconsistencies but if Cajun Grill can come through like this each time, Oakridge's location has converted me over from Great Mall.

YumWe were doing some quick shopping and we got hungry so why not try out "Kelly's" Cajun Grill as a Kelly, haha! The employee who was working, an older gentlemen gave us samples and that helped us decide what we wanted. He was super sweet and the portions were great! For $10 after tax, this is not bad! Definitely a place to go to. Try stuff before you get it!

Not sure why it only got three stars. This is definitely a four-star fast food place. Sure, this is not a sit down restaurant where you can expect amazing service and fabulous food. But if you want good, salad, tasty food at reasonable prices in the mall, this is a great place to go. I don't normally review chain restaurant, but there are so few of these I don't know if it qualifies as a chain. In my life, I've only found two and they were on opposite coasts.Could be that I just don't eat at malls that much, but I love this place. If you want tasty Cajun like food, this is the place to go.FOOD: I have had authentic Cajun food, and this is more like Cajun adjacent. It's like panda express meets the south. But I really love the flavors! Bourbon chicken is good, pepper chicken is great, blackened fish is tasty, blackened chicken is also good. They serve their food with your choice of noodles or fried rice (or half-and-half) which of course is not exactly Cajun, but it sure taste good. Overall, just glad to have Kelley's Cajun grill back of my life! Also, try the honey chicken.SERVICE: solid. Not the most super friendly people in the world, but they do their job really well and pack your to go box with a ton of food. Really, how can you ask for anything more from a fast food place? They are nice and serve you quickly.COST: The cost is incredibly reasonable considering the amount of food you get. Always go for the combo platter and maximize your food takeaway. You will definitely have enough for two meals.

Love Kelly's Cajun! Everything is high quality and made very well. All the items are fresh and tasty. Bourbon chicken and blackened fish are my favorite's - both super flavorful, juicy, and just the right amount of spice. It always boggles my mind to see so few people in line here. It's truly delicious and fresh. Next time, give Kelly's Cajun a try. You won't be disappointed. 10/10 recommend!

I had dinner again at the Cajun Grill last night and it was fantastic as usual. Brown potatoes, bourbon chicken, and honey glazed chicken hit the spot. So goood! Plus, I have enough left over for dinner tonight! Can't beat that!

I come here for one item and one item only: the bourbon chicken. It's delicious.The other items are ok, but it's just average mall court Chinese fast food. The "chow mein" here is made with spaghetti though, so I always get rice instead. (It's better to pick up the sauce from bourbon chicken anyway.)

The service was horrible today, I was the only person placing an order, it was 11:11am, the lady waiting on me was definitely not happy about having to work today, she was rude and if my sister didn't really want the food I would have left ..She was very rude and disrespectful to her customers and if she is not happy with her job maybe she should find somewhere else to work!!!!!