Jade Palace

This is an old school staple in the Oakland community! Been eating here since I was a kid in the 70's! Still love chicken chow main with the crispy noodles . Staff is great, no dine in tho

Got catering for a holiday party and it was extremely affordable and timely. I was able to order 3 weeks and advance and the entire party really enjoyed the food. I hate some specific requests for low sodium and oil (as I was catering to a crowd of seniors), and the staff at Jade Palace followed through. Double checked my order and helped me pack it into my car.

The fried crab! Bomb! Well seasoned. The breading Service is clear and prompt. To go service only! Must try!

I have been a customer for OVER 15 years. DEAR Jade Palace owners, your business has THRIVED in a predominantly Black community for probably over 40 years. You can not mistreat customer complaints that are valid & respectfully disappointed. One of your most popular items has always been your Salt & Pepper dry fried ribs. As a matter of fact those ribs & your House fried rice are LITERALLY the ONLY two items I have ordered for 15 years, so I am qualified to say the the poor quality of the dry fried ribs in my party tray order, yesterday, HAS DECLINED. The quality of the meat cuts was drastically different. Short, over fried, triangular pieces are not what we have been getting over the years. They were almost chicharones! They were fried so hard, that the color of the batter coating was darkened, and they were not the "perfect, golden, long rib pieces" that we are used to seeing!Then, being argumentative and bringing out a fresh batch of MORE over fried triangles to "compare" to my order is generally NOT good customer service tactics, NOT EVER. AND to top it off, replacing the order with Fewer pieces in the party tray is also retaliation & POOR choice. I get it. The neighborhood can have rough customers that may not be pleasant in their complaints either, BUT please learn to differentiate between THOSE types and a valued customer that has been a patron OVER 15 years. You HAVE to know you changed the meat cuts quality and probably don't have fresh oil, which is contributing to the over fried, darkened ribs. Even the presentation of the jalapeños & onion topping was lacking. Yelling "ITS ON THE BOTTOM " and pushing the tray back as though it was not going to be replaced is RUDE. How about just admitting it's close to the end of the night and just SAY WE SOLD OUT, instead of charging me for a heap of NOT what you normally serve. Now, this review is so long that it just seems like a rant and is probably only good therapy for me because WHO wants to read a review THIS LONG? UGHHHHhhh! My apologies to my YELPers....but this is a BAD break up & necessary.....CARRY ON!

Here's the menu. Haven't had a bad meal here since coming here for the past 5 years. Service is always fast.

Probably my favorite Chinese spot in the town! Mainly for their amazing lemon pepper chicken nuggets! So good. Anytime I'm visiting my boyfriend I always make him stop because something about the way they make it. It's made to order so always fresh and hot, crunchy can be greasy if you eat it right away but let them sit for a minute and you're good. Chicken is always tender and cooked thoroughly. Staff is a miss for me all the way. I always feel rushed when I'm here and they just don't seem happy to service people. The prices are on the higher side. So expect to pay a little something. Note: potstickers are deep fried here and extremely thick!! Nasty to me. They only have pork no chicken potstickers, just to note that.

Will be coming back for the salt and pepper ribs... coming back from San Jose area says a lot from me

All Jade Palace is still charging a $1.00 surcharge fee which as of July 1st is illegal for restaurants to do. I tried to explain to Amy that it's illegal and she stated no it doesn't apply to them. Amy refused to remove the charge and to give me her last name as I will be reporting the restaurant to the local government and state. Jade Palace over the past two years have increased their menu prices by 40% and you do not receive the same service. Please read: Under SB-478, restaurants will no longer be able to charge service fees and will instead have to fold those charges into its menu prices.Stay woke and knowledgeable!

This is one of my all time. Favorite restaurants highly recommend. Trying the salt and pepper, spare ribs and many other items on the vast menu

I use to come here so much as a child, love love love them, but now over the years I swear the older ladies in there are sooo freakin rude, then when you ask for hot mustard it's always a problem, I didn't feel like driving to the Chinese spot by the lake but I definitely will start.Like I said this has always been a favorite for me and my family but after today I'm okay. I spend my money and shouldn't get treated the way they do. The food I give 5 stars customer service half of star it was not always like this either.