Ginger Fish Fillet w/ Ginger and Scallion
Tomato Beef Pan Fried Noodles
Piña Colada
Entrance to restaurant
a glass of tea and plates of food
Vegetable Chow Mein
Orange chicken Togo and so good!
Side order of white rice
Bbq wonton Hot and Sour Soup with Pork and Shrimp Egg Fu Young
Hot and Sour Soup with crispy noodles
Litchi
Long Island Iced Tea
outside
outside
Main entrance (middle dining area)
Chicken cashewnut
Dinner Special No 2
Garlic green beans
Beef Chow Fun
food, chicken wings and fried chicken
Menu
NOT APPETIZING!
Johnnie R.
Feb 12, 2025
thank you for taking my last minute order. I liked the way you did the chow fun.... not too many onions. very good. will order again.
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John M.
Jan 4, 2025
Ugh. Avoid this restaurant at all costs. Food quality has gone straight down hill. When you order for delivery it arrives cold and the packaging has leaked everywhere. And for the ridiculous prices they charge, you'd expect more. AVOID AT ALL COSTS
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Bhavesh S.
Sep 22, 2024
I want to share a deeply disappointing experience my wife and I had at China Garden in Castro Valley on September 21, 2024. This was not just an issue of bad customer service--it exposed unethical and potentially illegal practices involving undisclosed fees and deceptive pricing.We used to live in Castro Valley a few years ago and often ordered food from China Garden through DoorDash. We loved their food, so when we found ourselves back in the area after moving out of state, we decided to order from them again for pickup through DoorDash. After placing the order and arriving at the restaurant, we decided we were too hungry to wait until we got home, so we thought we'd just dine in instead.The Issue: Undisclosed Service ChargeWhen we entered the restaurant, which was nearly empty except for a group of diners and some workers prepping vegetables, I politely asked if we could eat inside instead of picking up the order. A staff member said that was fine, but she immediately mentioned that the prices would be different. This confused me, as we had already paid for the food through DoorDash.When I asked her to clarify, she said that we'd have to pay a service charge to dine in, even though the food was already paid for. This made no sense. We had already paid more than their in-store prices through DoorDash, and we were planning to tip generously anyway, but the idea that we would be charged a hidden service fee just to sit down in a nearly empty restaurant was ridiculous.Pricing DiscrepancyCurious, I picked up a menu to see if they had any mention of a service charge or different prices for dine-in versus pickup. To my surprise, the prices of the two items we ordered were actually lower on the in-store menu than what we had paid through DoorDash! So not only had we paid more on DoorDash, but the restaurant was attempting to charge us even more to eat there. This was simply unjustified.Lack of Transparency and Disrespectful BehaviorI politely asked the staff member why there was no mention of the service charge on the menu or posted anywhere in the restaurant. Her response? She pointed vaguely toward the wall where they had health permits and a few other signs, but none of them mentioned a service fee. When I pressed further, she finally pointed to a sign that read, "We reserve the right to refuse service to anyone."This response was completely irrelevant and dismissive. I wasn't asking about their right to refuse service--I was asking about a hidden fee that they were trying to impose on us. When I explained that this wasn't fair and asked again where the service charge was disclosed, she became evasive and giggled as if my questions were amusing to her. This was incredibly disrespectful and frustrating.Deceptive Actions with DoorDashAfter this back-and-forth, my wife and I decided not to dine in because the staff's attitude and refusal to provide a proper explanation left a bad taste in our mouths. I asked her to cancel our order since we didn't want to support a business that treated customers this way. She refused to cancel the order herself and told me I would need to contact DoorDash to get a refund. Fine, I thought--no point arguing anymore.But as we were leaving, something even more deceptive happened: the restaurant marked our order as "ready for pickup" on DoorDash--right after telling us they wouldn't be making the food! This was done purely to avoid the cancellation, making it seem like the order was completed when it wasn't. Fortunately, I contacted DoorDash, explained the situation, and they refunded us in full immediately. But this deceptive practice was a final insult.Violations of California LawChina Garden's actions aren't just frustrating--they violate several California consumer protection laws. Here's why:Violation of SB 478 (California Senate Bill 478)California Consumer Legal Remedies Act (CLRA)Civil Code 1770: False AdvertisingConclusion: Dishonest Practices and Poor Customer ServiceWhat could have been a pleasant meal at one of our former favorite restaurants turned into a frustrating and disappointing experience. China Garden not only tried to charge us hidden fees without any prior disclosure, but the way their staff handled our simple questions was disrespectful and unprofessional.This kind of behavior, combined with the illegal and unethical practice of adding service charges without notice, makes me strongly question the integrity of this business. If you decide to dine here, beware of hidden fees that are not mentioned on the menu, and be prepared for unprofessional treatment if you dare to ask about them.I have filed a complaint with the California Department of Consumer Affairs and plan to report this incident to other consumer protection agencies. Transparency in pricing is not optional--it's required by law, and I would expect better from any business, let alone one we've supported in the past.
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Ramona U.
Feb 21, 2025
OMGosh , I've never got anything else from here but their pork won ton soup which was good so decided to try their other foods today , well I ordered their pork chow mien and the noddles had NO TASTE whatsoever , also got Mongolian beef which just had chilli and no other taste or anykind or sauce and we also got the Szechuan chicken that was just like a mild tasting sweet sour chicken! All I can say about the food here is I will "NEVER" get food from this place ever again! It was a total waste of my hard earned money ! Whoever did the cooking needs to look for another kind of job or go to a Chinese cooking school !!! How can you screwup chow mien noddles ! Would give no stars if I could ...Unbelievable , if you love flavorful and spicy and eatable delicious food,don't go here
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Christina D.
Aug 10, 2024
Food was decent. Vegetables were on the larger side, I prefer smaller bite size pieces personally. The flavor just wasn't there for me. Everything was very bland. The salt and pepper fish was a little too fishy tasting to me if that makes sense. The chow mein my 7 year old LOVED. I truly believe this place is kid friendly flavoring if you have picky eaters.Service was excellent and attentive. Area is large and accommodating. They have a cute bar area that wasn't staffed at the time but wouldn't mind coming back for a drink when I have no kids. We got 5 à la cart dishes 2 soft drinks and that put us at $109, which fed 6 people and we havr some left overs. My kids devoured the fried rice before I got a picture. I absolutely love cashew chicken but I wasn't really a fan of it here unfortunately. Nothing was gross but definitely just too bland for me. Overall, I would say for groups/parties etc this place would ideal.
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Lauren W.
Jan 13, 2025
We've been coming/ordering from here for years and are never disappointed!! The service is always friendly and the food is so delicious and comforting.
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Stacey F.
Oct 12, 2024
Yum! Wish I took a picture of the food but with two littles hungry I needed to get food on their plate. This is my first time here. The food was delicious we had sweet and sour, broccoli beef, potstickers, and white rice. All made fresh and hot. The restaurant was very clean and the staff was lovely. We will definitely be back.
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Tony L.
Feb 26, 2025
The cook is so dumb to put the sauce over the crispy noodles. By the time I got the food home, it became soggy noodles, not Hong Kong crispy noodles anymore.
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James P.
Feb 22, 2025
The food qualifies to be "we were hungry and needed food ". It is sometimes hit and miss place. We had a takeout order, place was bit busy with takeout orders at that time...so service was bit poor.
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Anha S.
Jan 28, 2025
Came here for quick meal for Chinese new year! Was very good, ordered their dinner meal which was a lot of food! Soup, 2 fried shrimp, shrimp fried rice, sweet sour pork, and kungpao chicken. Only $17, service and atmosphere was excellent will come again! Thank you
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