Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
food
food
food
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
burgers, food
food
food, burgers
food
drink
drink
sandwiches, food
sandwiches, food
food, steak
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Deborah H.
Jan 29, 2025
Good food . But service is slow. Clean friendly. Needs more options. Excellent location
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Elaine T.
Feb 16, 2025
Bad experience. I ordered a boneless wing combo via third party platform, which, according to the menu, should have come with a soda. However, when I went to pick up my order, the staff member refused to give me the soda. He insisted that the combo did not include the soda and that I would have to pay for it separately when ordering.This experience was disappointing, especially since the combo was advertised to include the soda. When I questioned this, the staff member replied, "A picture is a picture," essentially dismissing my concern. This response was not only unhelpful but also incredibly frustrating. Will never order from this restaurant.
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Kirby C.
Jan 11, 2025
Was just here. In the time I was waiting for my food I saw someone take the wrong order, bring it back a few mins later and tell them they got it wrong. They then take that order and give it to someone else. I told the girl who took that order that someone else took it, and they refused to make her a new set. They got my order wrong. I asked specifically if I can have cheese whiz on mine. They said yes so I ordered it. Then when I got it. It didn't have cheese whiz and she said it has cheese, look. (It was provolone). I asked for them to fix it and they said no and gave a big fuss about it. EAT SOMEWHERE ELSE.
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Brandy T.
Nov 5, 2024
If I could do lower I would give a zero. Something as simple as fries should not have been difficult. But to have fries stone cold given when it was the only thing ordered to test out the place shows exactly why these reviews are so low. And to top it off when I got the fries and had not even left the counter and said they are cold he refused to redo the order. Do not eat here. If they can't even get fries hot I worry about whether the food will reach temperature to be safe to eat at all. Again I can't warn enough to not eat here.
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Megan G.
Jun 28, 2024
Well... we won't be back. Placed an order online and when we got there to pick it up there was no one there. A lady came out from the back after a couple minutes and pointed us to the touch screen to order. My husband told her we already ordered and are just picking up our food, but she interrupted him again pointing to the screen to order. Again, he tells her we already ordered and she interrupts again saying "we don't have cashiers you need to order..." when I stepped in and pointed directly at our order on the back counter and said we just need our food. She finally says oh ok, and tells another employee in the back who came out and was arguing with her back and forth and looking at us annoyed and slowly handed us our order, ignoring me when I said thank you. They both seemed so mad to see customers there. With customer service like that I'm shocked this place is open.
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Tammy V.
May 24, 2024
I came here for lunch and no one was in line. I come up to the register and the lady points to the touch screen. It's crazy how machines are taking over. I knew what I wanted and had a long day. I just wanted to order and not scroll through a screen.I walked away and went to Panda Express.
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jennifer r.
Apr 26, 2024
We ordered from Charley's for the first time yesterday. My husband found these fake eyelashes in his sandwich!! So disgusting and gross! How does that even get in there! We all lost our appetite because we don't know what else could have been put in the food. We will not be ordering from here again. Tried calling the restaurant, but their phone just hangs up after dialing. Thank Goodness for DoorDash and their support team for making up for this and it wasn't even their responsibility.
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Marc T.
Sep 23, 2022
Got lunch at the mall at 2 pm. Not as busy as the other dining areas in the food court, but a manageable queue to wait in. Ordered the Bacon 3 Cheesesteak. Decent price for bread with lots of meat! The sandwich: Great quality with good portion of meat, but the bacon could have been cooked a bit more instead of being a tad too chewy. The steak was cooked to perfection though, and the cheese was gooey and warm. The tomatoes were juicy but I wished they were cut up into smaller portions. Good amount of veggies to make it seem healthier. The sandwich could use more flavor though; it's on the dryer side since I had to add salt and pepper. Good place for a quick bite to eat at the mall.
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Irene L.
Aug 5, 2022
This Charleys Cheesesteak is located at the food court in Oakridge Mall. Had some offers on my Charleys app so wanted to redeem them before they expired and then realized that they did not let you combine any offers. So I just went with the $2 off sandwich and placed my order on my phone while sitting at the food court. I ordered the large Philly Cheesesteak with everything on it. When my order went through, it noted a time the sandwich would be ready for pickup. About 15 minutes later I walked up to Charleys to check on it and there was no one there, waited for another minute or so and someone came out and was ready to take my order. I told them I have a mobile order and they said that they will get started on it now... so I had to wait another 15 mins.. over 30 minutes to get my order and there was no one else in front of me.Sandwich comes out and as you can see by my picture.. they were super generous on the veggies but the steak ratio was pretty low and the bread was a bit overly toasted. Disappointed that I had to wait so long for a sandwich that ended up being just okay. I love Charleys and it's just not the same anymore.. maybe it's just this location.
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William B.
Oct 29, 2024
A simple online order of 3 sandwiches with chips. Go to pickup and cashier tells me no chips, so they substitute cookies. I don't want cookies so do a refund. Let me talk to manager. He's busy. Fine give me fries. Not same price. They give one fry. Get home at look at sandwich. The picture shows some sort of fake bacon that tastes like pressed fake pork. Disgusting. If all locations use this fake bacon I'll take my business elsewhere ! Even Subway uses real bacon.
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Rated: 2.9 (104 reviews) · $$
Burgers, Fast Food, Ice Cream & Frozen Yogurt
