Papillon Bistro & Bar

My friends and I made a reservation for Saturday, January 4th at 2:30 so we wouldn't have to wait in line in December, when they don't take reservations. We were there at an "off" time, not lunch/brunch or dinner, it was not that busy. By the time we left about 2 hours later, there was a line of people waiting to be seated. Of course the decorations are over the top! We sat in the lower level in an area tucked behind the bar. They have an elevator since it's a 2-floor restaurant. The food was better than we thought. Going in, I expected it to be subpar because you're there more for the decor. My friends loved the crispy chicken sandwich! They kept talking about it on the way home. I had the croque madame (added the egg to the monsieur). I rather enjoyed it. The prices for the food weren't terrible. The only unfortunate thing was that the menu they have posted online is not what's always offered. There were very limited appetizers on the menu. We asked about the bar bites menu which has about 10 items on it. Our waiter said they didn't offer the whole menu and nabbed off 2-3 items that they had at the bar. None of them interested us though.I would definitely be up for going back as an annual holiday gathering!

NYC Holiday Bucket List destination 100%. The decor is so fabulous that you almost feel you are in a decked out, over the top Christmas Tree!!! Be a repares to be patient for table availability. The service was magnifique! We were looked after Nicole A who was spectacular and recommended the most delish cocktail: Summer Please Come Back, which was perfect for a freezing cold day, topped with a candied pineapple ring! Our late lunch consisted of the Crispy Chicken sandwich, BBQ pulled pork sandwich, kids past and tremendous croque monsieur...rounded out by chocolate mousse and cheesecake. Perfect holiday pit stop when on the go go go.

GORGEOUS Holiday set up and a must for everyone !!! We enjoyed our cocktails in their bar area because you DO NEED RESERVATIONS to get a table, even tho their Instagram page says only walk ins The drinks were delicious and strong, which was kind of perfect for a date night out! In the bar you can always order other stuff like food so if they have seating there, you should stay! Definitely recommended, fast service, delicious cocktails and beautiful place!

We went during Christmas around December 18th. There was available seating at the bar downstairs and it did not disappoint. We ordered classic drinks from the bar and the service was good considering how jam packed the place was with people. It's decorated floorTo ceiling with Christmas decor and the vibes are probably everything you're looking for especially to snag that perfect Instagram shot

This place looks amazing! It's so festive and amazing photo potential. However the service is completely terrible. Coming in the hostess was cold about the seating. They offer standing at the bar but there was no room at all. As we looked for seating there's was several tables open. So we sat down at an available clean non reserved table.The menu is a QR code, they have Christmas cocktails listed but they're not available. The waiter informed us but took too long to return so we left. Such a shame that this festive bar doesn't have a cheery staff.

If you ever read my reviews, you might be aware that I rarely review anyone lower than 3 stars. But I think the service of this place is terrible.Came here for their Halloween decorations. Their decorations for the holidays is top notch! The first time I came I just got my order and that's it. There was no friendliness, no engagement, just nothing from the servers. I dismissed it though.The second time I came with a friend who wanted to see the decorations. This time around there were parties with private areas for themselves. I had asked an employee who was standing behind the hostess stand what areas I could go to-- and she replied with a dismissive attitude : "There is a hostess standing behind you." Like somehow I was supposed to know that the employee standing behind a hostess stand was not a hostess! And even though she was an employee, she somehow couldn't answer my question of what areas we were allow to be in. She could but didn't wanted to. Moreover, I had no clue there was someone standing behind me. Luckily, this person (the hostess) standing behind me was kind enough to direct me where I needed to go.We sat at the bar, got our orders, but again not great service. And again no friendliness, no engagement, just nothing for the servers. This is just a place where you come for the photo ops.

Reviewing this place i am stuck between a 3 and a 4 (so 3.5 is my real review) The decor for the holidays was amazing and very detailed. Really enjoyed looking at, but not really any spots to take pictures, they should really have some photo op or at least some guiding the staircase. The stairs are the best spot for pictures but it being so busy, it was a mess. The service to have us seated was quick and un like other reviews i did get water refills and my order taken quick. Now my issue which is always a red flag to me is that drinks do not have any prices on the menu(instant 1 star off)... so everyone knows the drinks were ok and cost 17$ each. The food also was pretty good and no complaints there, I went with the steak sandwich and was full of flavor. My issue with everything was also trying to leave, for about 30 mins no one came to our table after all plates were gone. Finally flagged someone down and was able to pay on a mobile machine.

Well decorated for the holidays but they were a bit overwhelmed on a busy Sunday evening.Food was okay - we all had the Pasta Spaghetti which was not bad. The desserts (Apple Crumble Pie and Cheesecake) were a little better as were the drinks (James Dean and Blood & Sand)Service was friendly but stretched thin (I.e. our water glasses were not refilled even once though a couple were empty)Go basically for the holiday decor.

The food, service and location makes this restaurant a great place to dine. We had a great experience and enjoyed our meal very much.

Came here with family for some drinks. Originally we were on line outside, but then the door man said we could enter if we were there just for the bar. They did a SPECTACULAR job decorating for Christmas - that is why we came here in the first place. The ambiance definitely made you feel like you were in a magical place. My family enjoyed the craft beers, a gin specialty cocktail, and some wine. Service was great, especially with it being so busy. I look forward to going back when it's not so crazy :)