Golden Krust Caribbean Restaurant

The entire order is indedible!!!! We ordered the curry goat and oxtail meals from here via Uber Eats, and they robbed us. The festival is hard like rock and cannot be chewed and plantain is missing. Everything else is soggy and clammy, they gave bone and cartilage in lieu of meat, they used the wrong sized containers (too small, and flimsy) two thin, small cheap plastic bags to deliver it in, and didn't bother to individually wrap each meal, the festival was delivered in a torn paper bag, I specifically requested no burned festival but that's exactly what they gave, and didn't pack anything properly or with care. The rice and peas are soggy and greasy, not fluffy like it should be. Plantain dry and tiny, and completely missing from the curry goat meal, I requested silverware and napkins but got none... I just can't. My parents are Jamaican, my Mom is visiting me and wanted Jamaican food, especially curry goat, and this garbage was delivered instead.Who served this? How could they think it's ok to give this junk to someone, much less a paying customer? They took longer than first estimated to make the delivery and this is what they give?! They have no common sense and are cheap! Delivered heavy, greasy food in flimsy foil containers in thinner plastic bags that have grease leaking everywhere, including my countertops. They don't know how to fix people's food, and they don't care about the quality of food served. Who is in that kitchen?! I am angry that I spent $50.11 on inedible food. Now I have to order from somewhere else. I want my money back, every damn penny. The Uber Eats app is giving me problems, it requires that a picture be submitted with the complaint but it won't let me upload a photo. Uber doesn't provide an email address for me to send the photos and video of this delivery. All I was able to do was give one out of five stars and thumbs down for every item I ordered on the app. The entire delivery was tossed in the dumpster outside.NEVER AGAIN.

I know Golden Crust franchises are operated independently and the food at each location is different taste wise but this location rated on the lower end for me. I have eaten at many locations throughout NYC and usually try to eat only a patty and coco bread as there is no way one can mess that up. But when I do chance to try the rest of the warm food on the menu as I said it's a hit or miss. Todays selection of oxtail was a miss. I should've changed my order when I saw the oxtails look black as night not burned but blackened cause of the gravy it was sitting in. My grandmother always told me when oxtail is black like that don't eat it. But today I choose otherwise and boy when I ate it at home, I was in for a huge disappointment. The rest of the meal was better but didn't make up for my disappointment with the oxtails. Service at this location was with a smile as the staff is very helpful. Ambiance is not really there as this is stop and go food, there's no seating. If you're able to make your own oxtail at home do so. I think that's what I'll do next time I have a craving for oxtails.

So I live right around the corner from this place and I've been sleeping on it for real they have daily specials five dollars for a beef patty w/ Coco bread & a drink & jerk chicken specials or rice and peas or Mac & cheese planted and cabbage for s$7 and taste bomb Ramon hooked me up I will definitely be back in Golden Krust is pretty good!

Hi! walked in and told them it was my first time trying Jamaican food, so the guy told me to try oxtail. Wasn't sure how it would be prepared or if it was spicy or sweet or anything, but I got oxtail with rice and beans.That stuff is SO GOOD. Hot and spicy, deep flavors that you want more of after every bite. The oxtail was very soft and tender, and it fell almost right off the bone. Cheers for some great food

Ok place to come for a quick snack to go. I usually get the meat patties which are decent and just a little spicy. Jerk chicken patty has a bit of a kick. The staff is always friendly as well and prices are super cheap. It's no place fancy but if you just want something quick to go, this place will do.

Sad Golden crust location. Has a huge storefront and the make you order from a lil window where you cant see what they even have for sale or even prices! I was standing there in 8 degrees weather almost ten minutes without being served before I left freezing to death.

The only thing I buy from this restaurant is the soup and beef patties. I bought a current slice from the restaurant and it was hard as a brick, you could hit someone I the head and knock them out with it, I threw it in the trash. I won't be buying anymore from that restaurant.

I really hate giving bad reviews, and really don't give reviews unless I really enjoy the place or if requested by the establishment. This review has been a long time coming. Ive ordered from here maybe 4 times, always the same thing(goat roti) and they have not gotten it right yet! The first order was the best but they ran out of potatoes n carrots‍ the next time we had 2 pieces of meat each and filled with potatoes. 3rd time too wet to pick up and doubled wrap because it was mostly bread(roti) This time it was absolutely the worst. The roti was so stiff and dry. Not even the meat had sauce/juices, which would have helped the bread to soften a little. NOT EVEN!!! There was no potatoes or carrots in mine but my daughter had about 3 pieces and 1 small piece of carrot. I have never had roti so bad. I first loved roti by stepping in a store on Nostrand and Fulton and been loving roti ever since. Even having them from vendors or other stores restaurants, this is my absolute worst experience every time I've ordered from this place. This is my last time ordering from this golden DUST, because this can not be GOLDEN KRUST! This store seriously give Golden Krust a bad name‍Please avoid this particular Golden Krust if you are looking for a great roti meal, this ain't it! Can't speak on the other food they sale there. Also.... this lady who works in the front is very rude. There is no need to be rude to someone for no reason, especially if you putting out horrible products. We don't have to patron your lil bootleg shop. BE BETTER, DO BETTER! And pls do not respond with the automated response. I don't need it or want it. But next Golden Krust I patronize I will be checking the reviews and everyone should be doing the same. I'm not a picky eater guys and I don't like leaving reviews. Trust me on this!

Had an interesting experience at this location. Went there and made a purchase for $xx.21. Gave the lady $XX.25. She handed me my order but no change and said nothing. When I asked about the change she simply said, "we have no pennies" with a "no big deal" look on her face. Why take the quarter if she knows she has no change? Why not then take 20 cents instead of 21 cents? Or, at least apologize for not being able to give me back my change, That would have been ok. The petty change of 4 cents is not at all the issue but it is the principle of how this was done. Amazing! This is not the way to conduct business. Thankfully, this is not a place I need to frequent,

Probably the worst Golden Crust chain I've ever eaten from. Dry, flavorless curry chicken. Never again.