773 Lounge

Dear Management,I am writing to express my concerns regarding my recent experiences with the Smoke House menu at 773 Lounge. As a patron who values good food and fair service, I was disappointed by the inconsistency in pricing and the lack of transparency from your staff during my visits.My first experience with your Smoke House menu was on January 26, 2025. I ordered two Smoked Brisket Platters for pickup, which were priced at $20.78 each, bringing the total to $45.25. The bartender, Arber, kindly provided an extra side of small BBQ sauce (approximately 80 grams) at no charge, which was reasonable and appreciated.However, during my second visit on February 23, 2025, I placed the exact same order. This time, the price for each Smoked Brisket Platter was $22.83, making the total $51.79. Additionally, when I asked for extra sauce, Whitney charged me $2.08 for a large BBQ sauce (approximately 180 grams) without informing me of the extra charge at the time of the request. This unexpected charge was not appreciated, especially given that I did not require such a large portion.My concerns stem from the following:Menu Discrepancy - The last posted Smoke House menu on your Instagram (dated December 1, 2024) lists the Smoked Brisket Platter at $19.95. If there has been a price increase, the outdated menu should not remain visible on your social media.Lack of Transparency - Customers should be informed of any additional charges before being charged, particularly for something as minor as extra sauce.Customer Service - When I picked up my order on February 23, Whitney appeared impatient and rushed me to pay before I had the chance to review an itemized receipt. Given my expectation that each brisket platter was $19.95, I was right to ask for clarification. Additionally, her demeanor made it clear that she expected a tip for a pickup order, and when I did not leave one, her visible annoyance was unwarranted.To be clear, my issue is not with the food itself--it was enjoyable. My issue is with the inconsistency in pricing and the way staff handle customer interactions. Transparency is key in maintaining trust with your patrons, and I hope you will take steps to address these concerns.I look forward to your response and appreciate your attention to this matter.Sincerely,:(

I love this place and come here every month with my boyfriend when we get our wings craving. This bar lounge is the best spot ever. They always show all major sport events and non major and it's always a good time in there! We mostly just go because we be hungry so we never stay fully to watch a full game but the time we're there it's a great fun time. You order at the bar and they bring the food to you. I love this honestly makes it easy and everyone is always so kind there and the food is never a wait we usually get our food within 15 mins of being there. My boyfriend and I always get the 20 piece wings most of the time Hot or the Jack Daniel's flavor both flavors are top notch we absolutely love the wings and finish it all! Also you MUST get some fries you get such a generous amount of hot salted crispy steak fries that are great with some ranch or blue cheese! Overall these two can be shared for two people and with two drinks it's at a great price of $30-35 which to me is an absolute perfect price for the quality, quantity and service. Must try this spot if you're craving wings a good time great music and love sports !

I have been to this bar a few times since it is local in my neighborhood. We usually come here to catch a game if there is one on. The jack wings are really yummy. I also like the fries, which are well seasoned. I haven't had other food items but the menu consists of typical bar foods. There are a few options for non meat eaters, such as grill cheese, Mac and cheese, a veggie burger and fries. The drinks are standard. The prices are very reasonable and the service is great. The bartenders are extremely attentive and not in an annoying way.

A great spot for good priced and strong drinks, can catch most sporting events here and enjoy your time. The best part about 773 is they don't have to add unnecessary frills to make the bar a great experience

Saw a live band here called Uncivil Servants and they were such an awesome vibe ! If someone can let me know when they're playing again I'd love to see them. Ordered wings, tenders and fries, a few drinks from the bar, and Buffalo shrimp and everything was delicious. Definitely recommend

One visit and I can write I'll go back 6 days a week and twice on Sundays. The prices are fair, the atmosphere friendly and hospitable, and the food tasty. We eat a dozen wings ($12; that Wednesday is $1 wing night) and pulled pork quesadilla ($12). Plenty of TVs and buzz enough to be buzzy without drowning your conversation tie the package together.

THEE Wayback Machine will play once again, at our favorite venue! The audience and customers are respectable and friendly. 773 has great food/drinks. If you enjoy classic wooden booths and mellow lighting,you'll find a row in the back. When we play music there, all of the booth seating gets filled up with people recording us with their phones. Singing along. We make sure to keep the stage volume dynamic, gently impactful with great soundscapes, and super fun performances!!!! We will be there on 12/14/24. Feel free to say hello if you saw this review.

Amazing amazing amazing...My wife and I had the pleasure of visiting this establishment. This is a bar restaurant you can come here to watch the games. They have many big screen TVs .large selection of tap beer. and the food coming out of the kitchen is amazing. This is a must go to if you are in Brooklyn or visiting New York. This place is great. I had the pleasure of meeting one of the owners. They were very accommodating from the food to the staff I definitely recommend this placefor a night out.

The bar has the best wings I've had in a long time. Well worth the visit. Drinks are well poured and the beer is cold and tasty.

This is great place to go with friends and family have good time. The food is great best wings in the neighborhood and the service i