New Roots Organics

I have been receiving produce deliveries from New Roots Organics since the beginning of the year and I have been impress with the quality every single time. It's so convenient since they deliver (in my case) every other Tuesday. I have received a variety of produce such as cauliflower, delicata squash, garnet yams, cameo apples, pears, avocados, bok choy and so much more. If there's something you don't like, you can always substitute those items. Also, you can add extra items such as garlic (which I highly recommend on ordering). Thanks to New Roots Organics, I have learn to try and appreciate produce I normally wouldn't have purchased on my own such as collard greens.Note: A personal bin is enough produce to last me for 2 weeks. I usually juice if I think I won't finish them before it goes bad.

I have been getting deliveries from new roots for years now. I would agree with one reviewer that there has been some decline in quality of produce, but I think it's because the packers don't always closely inspect and weed out the occasional bad ones. It's likely they're just busier than they used to be and need to work out a better system to accommodate their growth to ensure consistency. I do wish they had a better system for garlic. That never seems to do well in the deliveries. The variety of produce is pretty great! The customer service is outstanding! They respond very quickly and bad or missing produce is replaced the next day if not the same. I haven't tried other services because they keep me happy.

I am a little bit obsessed with my New Roots Organic bin. I talk about it all the time. Every Sunday, I eagerly check the website so I have an idea of what to expect for delivery day. Then I spend a LOT of time thinking about what's already in the refridg, what I'll be adding, and then I plan and re-plan what to make out of it all. Then on Monday (Capitol Hill's delivery day), I rush to get home before my roommate so I can be the one that gets to unpack the bin, arrange it on the counter, snap a picture, and then wash and package it all for easy use throughout the week. When I'm able to use 3+ ingredients in one meal, I squeal with joy, because I feel like I've solved a difficult math problem. For example, I realized yesterday that I had all the ingredients for ratatouille, thus knocking out the eggplant, zucchini, and tomatoes. This is an awesome service that I highly encourage anyone who is interested in incorporating more fruits and veggies into their diet to use. And for those who also want to be challenged to make seemingly disgusting foods that you typically avoid (for me, its eggplant, beets, and cabbage) into delicious edible meals.

Pure awesome.I had forgotten that strawberries tasted like actual fruit instead of a tasteless fiberious mass. Hint: they taste like strawberries.Roasted veggies from this place are delicious and will refresh your memory about what food is supposed to taste like.You can get delivery weekly or bi-weekly, depending on how much you're around to eat fruit and veggies, and they have two sizes of basket to choose from.I emailed them a large list of things that I didn't want in my basket and they save it for reference.They deliver organic loot from the farm to your doorstep.Local, seasonal, sustainable, organic, delicious, relatively cheap for what you get.

Sunday, sleepy and cozy in bed...Farmer's Market or Sleep In? I seriously love sleeping in...and delicious local organic fruits and veggies...and supporting local agriculture...and my puffy white cloud of a bed...LIFE IS SO CRUEL! Now I don't have to decide I can have it both ways! Sleep in on the weekend, and Farmer's Market to my door. Kinda the best thing EVER!...well, other than, you know....ahem, having to get out of bed. Just check out the photo I posted of a weekly cornucopia of awesomeness. I bet that will convince you. Incredible Produce. Good Price. Delivery. Great Service. Supporting my community. Sleeping In! Awesome!

I've been a loyal customer of New Roots for years, and still get excited when their email pops up and I get to pick my fruit and veggies for the following week.More than just their great produce, they offer impeccable customer service. Over the years I've needed to make last minute changes, or unfortunately completely cancel orders, they were always great and flexible. Either by email or phone, you know you're speaking to a real human being and whatever issue I've created by complicating matters is easily solved on their end. This last weekend I needed to change my delivery spot three times (long story!), I really figured this was it and I was going to be told "enough is enough" (politely of course) - but no, they came through with amazing customer service and I got my delivery.I cannot say enough good things about them. They are a great company, offer a great service, and most importantly make me eat my fruit and veggies!

I had no idea that this business was by box subscription only, but I read the reviews about the quality of the produce so I went by to get some organic fruit and veggies for a friend. The woman, who ended up being the owner, was so nice and so accommodating! We filled up a box of beautiful produce and off I went! My friend adored the gesture and it was just what she wanted!

There are definitely better CSA's out there - my produce came delivered in a large plastic container that they make difficult to return and will charge you for it if you don't (see others' posts). The produce found inside were laying on top of one another (other CSA's would at least wrap them in brown paper, etc) and there was no ice packs, etc. Even in Seattle, the produce inside got quite sweaty in the plastic container and went bad pretty quickly.Customer service (particularly Carolyn) could also be improved as well in terms of friendliness and proper billing.

Best company. Best produce. Best service. I can't say enough good things about them. I even brag about New Roots to my friends that don't live in the Seattle area. Being able to sub items I can't (or don't) eat and being able to add my faves makes them amazing, and the quality steps it up to perfect. I have been subscribing for over a year and have only had one single bad item in all my boxes. And when it happens they immediately remediate it. I wish this were available to everyone, everywhere.

I started my New Roots "subscription" back up a few months ago and Oh My God I am so glad I did!The customer service is still absolutely amazing.*The fruits and veggies are still tasty and interesting.The delivery to my doorstep is still super-fantastic.The new beautiful things?They now have fruit-only and veggie-only bins!And more importantly...YOU CAN NOW MAKE SUBSTITUTIONS ON THE SITE AND BUY EXTRA ITEMS IF YOU WANT TO!I believe you're limited to 5 substitutions per bin, but that's still awesome! Sometimes I haven't finished the apples yet or know I won't want a certain item the following week, and I love that I can edit my order right on the website (instead of having to email or call).I do like going to shops and markets and picking out my own things, but experience has shown me that I just don't make enough time for that to actually have produce available in my kitchen every day/week.This way I get to discover new items, only have to decide on any substitutions I might want, and it shows up on my doorstep every Tuesday so I always have some (healthy!) food available at home without needing to go shopping. I LOVE IT!*Case of amazing customer service: The owner Carolyn recently called me because she noticed that I had selected the fruit bin, but kept substituting vegetables in. She wanted to suggest switching to the personal mixed bin because then I'd be able to still get fruit and a bunch of other items. I'm so happy I did that because with the fruit bin I kept going crazy and ordering like 10-15 bananas each time. Now I limit myself to 2-4 bananas and get a wider variety of veggies/fruit instead!