Virgin Hotels New Orleans

No complaints. We had a fantastic stay at this hip hotel. We were met with the most welcoming and professional doormen upon our arrival. They became friendly, familiar faces for us during our entire stay. Check in was a breeze and staff hospitable and helpful. The Mariah Carey bar is so cool and another great first impression. Our room was clean and designed beautifully. Every lighting detail, comfortable amenities, yoga mat, room design with privacy doors, single blackout shade, etc., etc., made our stay dreamy.Loved all the dishes that came from their kitchen, too, and the gym had all the basics for a full workout.

Really expensive but overall the experience was good.The put a larger hold on my credit card than most hotels but it's fine.The drinks at the bar was good but expensive also.A lot of places to eat within walking distance and a couple coffee shops if you don't want to get coffee onsite.

My friend and I stopped in here by chance as we walked around looking for a place to get happy hour before a concert at Smoothie King Center. Most places were closed.We were greeted kindly at the door and told that HH was at the rooftop bar. This was not correct, no HH. However, it was very picturesque up there and nicely decorated. You could see the city and there is a pool. Back downstairs is a lovely restaurant so we decided to stay. It's beautiful inside and very comfortable. I love the atmosphere. It could be romantic for two, classy for business or just fun for friends. Staff was great. Service was slower than I'm used to but it wasn't too bad. We ordered drinks, brussel sprouts, sweet potato hash, and artichoke dip. The dip came with toasted bread and was good. The hash wasn't what I expected and I wouldn't order it again but it was fresh. The Brussels were the bomb!!It's on the expensive side but was a beautiful experience that relaxed us after work and fueled us for our concert.

I'm not a hotel brand loyalist, but Virgin has inched it's way into my top hotels. Virgin Nola is my third Virgin Hotel stay (*waves at NY and LV*) and has by far the BEST customer service. From the doormen, to the lobby staff, to the bartender everyone was superb. You can't walk anywhere in the hotel without a friendly smile and a "how are you, do you need anything"? I changed my reservation a few days before, via phone, due to needing double beds vs a king. Easy peasy! Forgot something at home? They have it. Not sure where to go for a late night snack? *lists the best of the best* 20 mins from the airport and a quick walk to Canal St. Love it! Cleanliness is on the same level of the NY location. There are a few areas that are a little dated, but overall the hotel is charming. I loved the rotating cocktail specials for KNOW happy hour. Virgin Nola was walking distance to all of my pre-scheduled events and reservations. A special treat was the Bayou Classic parade passing by less than a block away. I've stayed in two other hotel brands during Nola visits, but this will probably be my go-to for future visits. FYI - get the suite. Worth it!

Although there were a few minor inconveniences we really enjoyed our stay overall.Let's start with the good!-Room was very nice and clean, and is a newer hotel -Great location for us, we wanted to stay away from the French quarter but still in walking distance (15 minutes or so)-Location felt safe when walking around late at night-staff was nice and attentive -free drinks in the bar if you join the free rewards club, and they also gave us 2 bottles of water and 2 bags of Zapps chips in the roomWhat could've been better- the parking was Valet only ($55 a day), so during busy times it could take 20 minutes or more to get your car. There was self no parking garage. - if you didn't leave the hotel by 1pm each day they will charge you an extra $25 a day parking ( this rule made no sense to me, however we had no problem sticking to it since we had a lot planned.- the air/heat does not turn off ever. There is no option to turn it off, it blows all day and night and the heat never really worked well to hear up the room, It was pretty cold the first night we were there. - the restaurant food was not good. We ate breakfast the very first day and they didn't have enough silverware and the food was just not good. The dinner menu was very blah and nothing about it seemed "New Orleans" it appears it was recently changed.We didn't get a chance to see the pool but I do know if you lose your wristband it's$20 to replace.Overall the good outweighed the bad for us, and I just know next time I'd not rent a car, and would avoid the restaurant food. I think the heat issue could have been due to the time of year, maybe they hadn't actually turned it on yet. I hope they can adjust things to make the fan able to turn off as that was the thing that bothered us the most.

Super cute Holiday Pop Up event that we really enjoyed. Lovely festive decor, tapas and holiday inspired cocktails!

Went with a group of ladies for Mariah Carey's Black Irish Holiday Popup Bar. It was so cute! Lots of photo ops and cute cocktails, and they also had mocktails for the sober folks. Definitely a cute stop for Christmas festivities!

This hotel is next level! I stayed for just one night during the week for a work trip and I didn't want to leave. As soon as you enter the hotel you're immediately pulled into the ambiance of the lobby and lounge area. It's so nicely decorated and very unique. I didn't get to check out the rooftop bar, which I heard is amazing. Unfortunately it closed at 10pm and I got back to the hotel at about 10:11pm. I was bummed, but understood. Now my room!!! The cutest hotel room I've ever seen. They did a great job making a smaller space feel so big and the automatic lights are super fun. I love the room decor and the window seat with the view. Very nice hotel and helpful staff! They even delivered my late night door dash order up to my room. I would definitely stay here again!

Wow. My stay here last weekend exceeded my expectations. I was looking for a fun, hip, upbeat boutique hotel to stay at and was eyeing nearby Ace Hotel where I've experienced in different locations but then Virgin caught my eye.Customer service is paramount here and I could tell even pre-arrival when I was contacted via text and asked for arrival ETA so they could prepare. Any question I had in the days prior was promptly answered, and conveniently given that text service.Upon arrival, this entire staff completely set the tone for me. From the absolutely friendly guys at the door warmly greeting and helping me to the front desk staff, who were always so sweet no matter what time of day or how many guests happened to be crowded around the desk.Prime location. The entire premises is just so delightful. From The Commons (bar and restaurant) and Funny Library (area near the front for coffee/quick bites but early in the morning proper breakfast dishes are also cooked to order) where everything I ordered drink or food was great to the 13th floor pool area, which was great both during day/night.The rooms...oh the rooms. The "Chamber" setup really spoke to me. Double doors leading into the space room really gave it a luxe feel and little things like the BIG, legitimate vanity area, complete with the best lighting I have ever seen in a hotel via their LCD light, made getting ready every night that much more exciting...(ladies, if you know you know!)Couldn't be happier I chose Virgin NOLA for this stay! Special shout out to Sanaa at the front desk who was especially sweet to me and really personalized the experience with me via local and tour recommendations. The ones I was able to hit were spot on with what I was seeking so thank you for that and everything else with my stay!

Picked this hotel to stay in this weekend for my birthday. Very pleased with the selection as I've never been to New Orleans before. This hotel gives boutique hotel vibes. There are so many areas around the hotel to sip, lounge, eat, grab a cocktail Or mocktail, hit up the pool on the 13th floor, etc. We picked a king city view room to book. They provide two complimentary water bottles in the room for you along with two bags of chips. There is a mini bar with extra snacks and drinks for purchase in the room. I love that the room is separate from the toilet, shower, sink, and make up table. If you needed privacy, this is the perfect room to book. The city view area has outlets to charge your phone or smart device while hanging out by the open window. This would also make for a cute wfh space if need be. The room also has a small card game and light reading options. I can hear the neighbors a little bit but the walls do not seem too thin here at all. We are staying on the 12th floor, so almost the top floor where the pool is. If we had any gripes, they are small and not worth mentioning to the downstairs rep. We do sink in the bed ever so slightly, and our flatscreen tv seems to be a bit off, but again, these are small. The bed is comfortable despite the small dip, the room is very clean, and there are no weird smells or anything. Total I will be here 3 nights and I'm happy with the selection! Would recommend staying here either as a lone traveler, with a partner, or with friends. The rooms and hotel accommodate any travel situation quite well.