Uptown Imports

I considered deducting a star for what felt like a very steep price for an oil change ($260ish), but when you buy a specialty car, you should expect to pay specialty service prices. The friendly, efficient customer service and clean, comfortable facility is all worthy of a solid five-star rating. Bill, the owner was extremely pleasant to work with from initial appointment call, to vehicle drop off to vehicle pick up, which was even quicker than promised. Definitely the kind of guy with whom you'd like to do business... even if you may pay a little more.

Purchased a used car from Bill in Dec. 2022. Very pleasant experience, and I believe that I received a reliable vehicle for a fair price and fair amount for my trade in. Good to know that they can also service my vehicle with mechanics knowledgeable in Mercedes.

Nothing but a positive experience all around. Bill was courteous, professional, and prompt in his response to my situation. I was in and out of there in a couple hours with my problem resolved. Yes, the labor is a little high, but worth it. I drove out of there with the confidence that the work was done correctly. Highly recommended.

I had just bought my Volvo used and brought it for an oil change and to check up on the rest of the car. They called me saying they found I needed rear breaks and rotor replacement. They quoted me at around $500 for this. I told them I'd wait to get that fixed. The oil change, a small light replacement and the check of the car cost over $160. I don't know much about cars, which they obviously knew, but even I thought that was rather high.Later I brought my car to the Midas on Canal street to see if they could do it for cheaper. Not only would it have been cheaper but they said all my breaks were fine and definitely did not need replacement soon. They were kind enough not to charge me at all.It's upsetting that people would do this to make a quick buck.

I was over-quoted more than $150 for a simple part on my mini cooper. After they quoted , me I called O'reilly to verify the price, and the sales associate informed me that the price I was given was unmistakably and ostensibly high. They deal directly through new orleans auto parts shops (autozone, etc.), but will charge you almost double what the parts actually cost. Additionally, they keep your car extra hours and lie about the number of hours in labor in costs to fix the issue. I was quoted 3.5 hours of labor for a 30min fix. NEVER COME HERE. They deal in overzealous quotes, malicious lies and shoddy work. Trust your dealer. UPDATE: picked the part up at O'Reilly, bought the right socket to take the cable out, and put the new one in in less than TWO MINUTES. Good thing they quoted me 2.5 hours in labor.

Was able to take my car in immediately. They replaced battery, headlight, and windshield washers in 1.5 hours at a reasonable price. So convenient for uptowners! Very professional and friendly

Great job on repairing Mini CooperThank you BillDrives like a new car after changing two different electrical system for motor and electrical system for windows, lights, Ac, etc, new starter and new struts and shocks.

This place is great! ITook my 2013 E 350 Mercedes convertible in. It had some noise problems coming from a wheel. I love cars but am not mechanically inclined. The owner could have told me anything and I wouldn't have known the difference. He found a simpler fix and the car is riding like it just rolled off the lot. I could not be more pleased. He will certainly be my mechanic for now on.

Great Service! They get the job done quickly and efficiently.I highly recommend them.

Took my c230 in to get the hood release chord fixed. Picked up my car and although the hood release chord was fixed the windshield wipers and fluid were not working and the hood sensor was permanently on. Called them to have them fix what they broke and they said it would be a few weeks before they could get it in and I would have to pay for anything that needs replacing ALTHOUGH everything worked fine when I dropped it off. Better off taking your car to the dealership or firestone because they don't know what they're doing!