The Riley Express

Darion was very punctual and helpful!! Booking was easy and a great value! The ride was safe and so convienent for our bachelorette group!! Thank you! Can't wait to ride again!

Reliable and safe driving. Strong communication. Kenya is a lovely person and we were glad we found her. The service is on the pricier end, but for our group of 13 people, it was much better than ordering multiple taxis/lyfts or having to worry about driving. To the person that mentioned price gouging, I would like to add that during surge times a ride to the airport can be $100 on lyft or uber. So to me, depending on where you are located, $55 to the airport isn't a bad deal. Just something to keep in mind.

Excellent service from hotel to airport for early morning flight. Received good morning text from Kenya, introducing herself as my driver and giving me update about her arrival. I so much appreciated that text because it instantly removed stress about the reliability of my transport.She was friendly, professional and knowledgeable. Took stress completely out of my early morning flight.

This service is amazing! Our driver, Kenya, stopped twice for us to be able to grab food and drinks on our way to our bayou boat tour. She was amazing and we loved our experience - The Bayne Bachelorette Party

10 out of 10 HIGHLY Recommended!!! This was such a smooth & seemless process. From booking the service via their website to the excellent communication of what to expect once we landed. We were a party of 8 and Ms. Kenya of Riley Express shuttle service was nothing short of amazing. From the prompt pick up time to and from the airport. Ms. Kenya's friendly personality & warm welcoming.. telling us a little of the New Orleans history and providing reccomendstions during the ride. Was a great way to start our trip. If you are ever in New Orleans, this is by far the best car service company to use!!!!!

We had a great experience with Riley Express! We booked a SUV on NYE. Kenya was super friendly during the booking process. Our driver Darion was also professional and safe.

To say this company is a 5 star is a disservice. Based on the level of service I received, it deserves a thousand more stars.I hired Riley Express to transport my sister & I from home to the Smoothie King center for the Bocelli concert. The driver arrived early, so no worries there. We were dropped at the door of the SK center and went in to enjoy our greatly anticipated evening.My sister walks with a walker. Where the nightmare began was the lack of an efficient way to get people out of the arena and to their cars. The lack of sufficient & well trained staffing was glaring. As a result, we were forced in the cold wet weather approximately 2 blocks to get to our car.The driver turned up the heat and helped lift my sister into the car. Then, she managed to work our way thru the traffic and home.She gave us 1000% customer service and was a delight to visit with.Give them a call. It's worth every penny!!

Safest and most fun ride home! She is amazing and you will not regret booking. Would recommend riding with her anytime!

I read your reply and I would have NEVER used your service if it did not come highly recommended. However, everything that you said regarding your business was true with the exception of price gouging. You most certainly did!!!!! You wanted to charge me $55 which didn't warrant that amount. The airport wasn't a hour away. The vehicle that was provided was not a luxury vehicle. You stated that you can't speak for the other driver but in the next sentence you state the driver who I spoke with at the hotel was someone who solicit business at multiple hotels and isn't a legitimate transportation company. How would you know who i spoke with???? I stand by what I said you were price gouging. You quoted me (2) different price. It is wrong and it should stop. I am a traveler in and out the country and I know when I am trying to be taken advantage of. Sadly, I would not refer anyone to your business. In closing thanks for the advice regarding getting into someone vehicle. I have been in law enforcement for over (25) and I am very aware of safety.