The Herb Import

The herb import has everything you need from tobacco to your spiritual needs, there's even coffee. The staff is nice and helpful. I just love to go there to look around.

I bought a battery from here. It didn't charge so I returned it. Dude greeted me with "back again?" When I explained the battery didn't work and demonstrated he said all sales are final, and told me if I bought again and it didn't work then that was too bad. I guess repeat customers aren't a thing for this business.

I have seen a few reviews where people have had a horrible experience. Specifically with staff interactions. I must have walked into a completely different store.I searched the area to find a place to buy a pack of cigarettes, this was the closest I got. Showed up and there were two other people in the store, I had a bit of a wait, but I didn't mind. I wasn't here to do anything else but buy a pack of cigarettes. My turn and I get to interact with the employee finally. I'm not going to lie, he was looking like he was having a bad day and could quite possibly rip my head off. But it was all a facade. I had a pleasant interaction and ended up chatting with him a bit. Even cracked some jokes back and forth.Of course I was floored by the fact that cigarettes were cheaper than back in Pennsylvania. Almost made me want to buy several more before I headed back home.

The staff here has always been extremely friendly and helpful! I always enjoy the feeling of not always knowing what you may need or want, and having the staff take the time to truly help you out. (Living in the Quarter makes it truly convenient! But it's also my favorite option!)

Pretty rude dude for a place called "The Herb". Our experience was very poor and fairly opposite from the superb Southern hospitality we received throughout our trip. My bachelor party group simply (and politely) asked the guy behind the counter a few routine questions I am sure the average tourist asks when visiting this fine establishment which includes a bong wall. Without going into much detail, the employee here was not interested in customer service. We were potentially looking to buy something but he put us off hard, was aggressive and more confrontational than the situation invited. Don't waste your time here.

This is my place to get something quick if I forgot to order it online. Everyone has been nice to me and not like some reviews I've read but I usually know what I want and don't look around much. I like the little coffee and snack shop in there too.

Joshua was excellent. The customer service was great and he made sure we had everything we needed

Great place in NOLA to find smoking accessories!! The staff is super friendly and were willing to answer all of our questions. Store was organized and very clean. The selection is large with lots of variety. Recommend to the smoking enthusiast!

Super cool place! They have a great selection of glass and a very helpful staff. I would definitely recommend it!!!

Awesome place!I guess it's just my culture but I'm used to being greeted as soon as I walk into a store but that doesn't seem to happen a lot in NOLA. They have quality stuff, the prices are very reasonable to product quality. The guy at the counter was very helpful and showed me everything I wanted to see and answered all my questionsThis is the smokers dream shop, you'll find everything here, for whatever you smoke! If I'm in Nola again, definitely going back