The Haunted Mortuary

I really wanted to enjoy the experience. It just seemed really cool to walk through an actual haunted space and had live actors jumping out at you. There was a chance to experience something paranormal. But factoring in the long waits, prices, false advertising, etc...The Mortuary didn't live up to many of our expectations. Let's start with the tickets and wait times. Tickets are purchased for specific time slots and the website even says that they implemented this so people wouldn't have to wait up to two hours. Unfortunately, that's exactly how long the line was when we arrived. And then there's a worker walking up and down the line promoting sales of the VIP ticket to skip the line. That just didn't sit well considering the website advertises time slot tickets having no wait. It just felt like they were trying to milk as much out of it as possible, which they probably were. So because we didn't factor in the two hour wait time into our schedule, we decided to just purchase the VIP tickets and eat the cost. Right before entering, there's a couple of workers who explain the rules while the time is counting down for the next group to enter. It's nice that they try to add a gap between each group so you experience everything as is. I've always disliked amusement parks where they just let a continuous stream of people enter and then you see where the live actors are hiding in front of you. Without giving much away, the beginning was pretty scary because I didn't know what to expect. There are plenty of dark hallways and corners. But as we went through the house, many of the rooms had loud music and overdone decorations. It just took away from the appeal that the place was actually haunted. The jump scares were good though, I'll give them that. Overall, it was a fun 20 minutes but mostly disappointed by all the reasons listed above. They host a version where it's completely blacked out and you walk through with a flashlight and that sounds really interesting. But I'm not sure I'd recommend this attraction to anyone unless they fix their time slot ticket system.

After buying tickets and reading up on this place online, I started to get pretty nervous after seeing the building used to be a real mortuary, and supposedly has real ghosts. I guess I set my expectations too high, as I ended up being a little disappointed with the experience.Part of what made me so scared going in what the idea that this place could really be haunted given its past. Going through the house though, it felt very commercialized and just felt like a longer version of the smaller haunted houses/zones at Universal's Horror Nights. I do think the actors did a good job avoiding the braver people in the front and instead trying to scare those in the middle of the group, or sneaking up on those at the end.The whole "multi-floor" experience didn't really add much in my opinion. The stairwell areas were brightly lit with no decorations, and regularly-dressed staff members rather than actors for obvious safety reasons. This was probably more just a result of having to build the experience around the building's existing layout. The building is also surrounded by a small cemetery, but it just felt weird to me seeing the tombs right next to a commercialized haunted house with the long rowdy lines, blasting music, and animatronics.The line and ticketing system could use some work. They advertise online that they use a virtual queue line system now, so "there will no longer be long 2 hour waits standing in lines." They supposedly limit the number of tickets sold for each time slot, and the time slots correspond to when you should get in line. However when we arrived during our designated time, there was an extremely long line and we were told the estimated wait time would be about 1.5-2 hours. We ended up paying extra to upgrade to VIP to skip the line since we hadn't planned for such a long wait given what they said on their website. The virtual queue time slots sound like a good idea in theory, but the reality was there didn't seem to be anyone enforcing these time slots, and people probably could've purchased tickets for a different time slot and just hopped in line whenever.Overall, nothing super special and just your typical haunted house experience in my opinion. The experience itself is relatively short and may be worth it if you come on a weeknight with no crowd, but on a weekend with long lines I would say it's better to just skip this.

It mightve been over in 30 minutes, but ages later im still reeling and feeling from it. Set in an actual funeral home with body preparation on site, and a real NOLA raised cemetery outback, this a truly epic haunted house. You go up and down and up and down through the funeral home until you reach the basement, i wont spoil it, but all is not what it seems. We left the place screaming, crying, and laughing in exaltation. What a wonderful experience. Top two haunted houses ive ever visited.

Okay I'm going to give an extremely honest review, but I'm ALSO going to tell you what to do if you'd like to make the most of this experience! For clarity: my group did the 2021 theme: INFERNO, A journey to hell. I, personally, didn't find the Mortuary that scary. I am an easily frightened person who loves the occasional adrenaline rush, but what scares me more than anything is ~atmosphere~. Eeriness. A creeping sense of dread. I've seen haunted houses nail this, but the Mortuary is less focused on this element. They are more in to loud noises and jumpscares, which definitely does the trick for some people!If you're one of those people it's in your best interest to be THE FIRST person in line, or approximately 5 people after that, or at the very end. Why? This gives time for the "scares" to reset. I was 3rd in line, and clearly saw the people in front of me get frightened by the jump scares. Some of the jumps waited for me to pass, but in those moments I was already on guard since I had just seen someone else get startled. If you want to really feel the rush, try to be the first person in your party.The second issue is that actor quality greatly varied. Some folks were IN the roles: and they were great. Even if I wasn't particularly frightened by them, they made the atmosphere so much more believable, and the experience more enjoyable. Others...not so much. Actors who don't commit can kill the vibe instantly.Lastly I'll tell you my favorite part of the experience as well as a warning. There is a portion of this year's scare that occurs 100% in the dark. This was my favorite bit. The sense of dread as you're blindly feeling the space in front of you, not sure what you'll touch or where you're going at all, is great. However it's definitely an accessibility issue for some folks, so be warned!Lastly be sure that you're capable of walking on stair cases! And don't worry: nobody will jump out at you while you're on them (this was a concern for me lol)

The inside is very well set. Lots of cool animatronics, sets, and solid number of scare actors. The issue is going in with such a large group is not scary. You are able to see the people in front of you being scared. Also, I had a group in front that screamed at everything so the actors focused on them. Maybe it not scary at all. Would have like a few jump scares. It is spooky being next to the cemetery. Overall cool experience to do once.

Let me start by saying... I am TERRIFIED of haunted houses...& this one adds that level of "actually" being haunted! Built in the 1800s and used as an actual mortuary for years, and situated next to a cemetery, this place adds that extra fear factor.With that, I absolutely LOVES the mortuary. It was incredible !! I was scared, it's long, the actors are COMPLETELY devoted to the act, and the decorations were out of this world. You go up & down 3 floors and in the basement.... Hands down was a highlight of our trip to New Orleans.

Great haunted house! The line wasn't too bad and we loved every bit of it. This is year the Hellection which was fun because it feels relatable to what's going on with our election, minus the zombies lol. Highly suggest!

We went on a Wednesday at 8:30pm. No lines, smooth entry. The employees were friendly and on the inside the team did a great job with their acting/animations. The decor and spooky atmosphere was top notch. It went by quick. I wish it was longer seeing that it was $30 per person. 4/5 stars.

It wasn't bad, but short and small. I liked 13th gate in baton rouge more. the while experience was about 10-15 minutes for a $38 experience. The actors did a good job but it wasn't as impressive or as long or as scary as 13th gate. They do everything inside a house in new orleans so there are a lot of loops and turns.

Worst haunted house I've ever been to. Hour and a half wait, they put you in with 5 of 6 other groups of random people at the same time. Haunted house etiquette 101. The whole thing is over in 5 minutes. Complete money grab. Save your money, go to New Orleans Nightmare. I thought it would be fun to take the kids here. It wasn't, it was disappointing. I don't care what the reviews say. Half of them must be fake by looking at them. Haunted mortuary... trash. I immediately looked up other haunted houses and bought tickets because I was thinking like.... This is what it's come to, they all suck now. We went to New Orleans nightmare a few days later and had a blast.