The Dog Stop - Kenner

Terrible communication from staff to the owner. After going over things that would explicitly traumatize my dogs, it is what they did and then acted as though I was the problem!!!. I will NEVER go here again for ANYTHING. There are some great alternatives within a few miles. FIND THEM.

Our pups love coming here and staff always seem to help us out when we might need last minute grooming for our pups. Facilities are always clean and it seems a lot of the staff enjoy working there. Also, love their cancellation policy. Makes life so much easier on us in case something changes last minute for our household.

I have been a loyal customer to the dog stop since becoming a dog owner 5 years ago , unfortunately today I had a very bad experience. One of my dogs had a grooming appointment for 9:30 , it was storming and the traffic lights were out on west esplanade. I arrived at 9:50 twenty minutes late . I was told I was canceled and would have to be rescheduled. I understand you run a tight schedule but I also would appreciate a small amount of grace as sometimes circumstances (weather) are beyond control . My dogs have come for grooming , daycare , and boarding . I will be patronizing other establishments from now on . Lost a good customer !

The staff is so friendly and my dog loves going there for play days and grooming. They have a great retail shop, as well.

Awesome, they provide excellent service and the staff is very helpful. I enjoy my visit every time I go

My pup Pierre and I love the Dog Stop in Kenner! We send Pierre to day care here often and every time he has a blast! He's also gotten a bath here before and they did such a great job! Aside from the services that the Dog Stop provides, what really makes them special is the people who work there. The people are SO helpful, especially to a first time dog owner like me. The first time Pierre went to daycare, he hid in the corner and I was so nervous. Allison reassured me and promised that if I brought him again he would warm right up. She was right! He just needed to know that I would come back. Today, I had a bit of a scare with Pierre stepping on something. Brianna and Allison let me bring him in so they could help me look at his paw and by the time we walked out you would never guess that Pierre had been hurt in the first place. He also walked out with a brand new harness and leash combo that make walking so much easier! They truly go above and beyond for people and you can tell how much they love animals! They are some of Pierre's favorite people and I'm so glad the Dog Stop opened in Kenner