Southern Tires

Day to quality work if you are not satisfied, you can always bring your vehicle back to them and they will fix what they didn't fix and they are also Courteous and polite I will always bring my vehicle there when there is a major problem

Needed a tire and nobody had the size in stock, so it had to be ordered. Southern Tire could get the ($440.00) tire in the next day, so I decided to go with them. About a week and a half after the tire was installed, a bubble or "egg" was noticed in the outside wall of the tire. Understanding that there are defects in tires, I called Southern Tire to see what could be done and was immediately answered that the "warranty" was not purchased, when one was never offered, and given excuses about why they would not replace it. Brought the car to Southern Tire for them to "look at it" and after looking at the tire .0003 seconds, I was given the response that a curb was hit and that there were marks on the rim and tire indicating that this was the case. While it is true that if a tire &/or rim hits a curb, there will be scuffs... BUT THERE ARE NONE (see pictures). This is also a front tire, if you are going to hit a curb... it's going to be the back tire.Bottom line, do not use this so called business if you expect any customer service if something should happen to go wrong. I recommend going to Delta World Tire... work and customer service is 1000x better. I will always go to them from now on, even if I have to wait an extra day and take an UBER everywhere until I can get my vehicle back.

I was surprised to see a commercial for this place tonight and that it's still in business and felt inclined to write a review. My dad used Southern Tire for everything for about 25 years. So naturally I went there too trusting they'd do a good job. I guess because my dad is a NYC tough-guy they respected him and actually did work, but I'm a small blonde so they just took advantage of me every time I went. I paid for some kind of whole fuel system procedure that was over $500, but my car wasn't running right after that so I brought it back. They never fixed the problem and would say things like they drove it around and didn't hear a noise when there clearly was one. My friend looked at my car and said all they did was pour $5 fluid in there, and then didn't even flush it out so it got clogged and messed up my car. When my rear view mirror fell off they glued it back in so I couldn't plug the night vision cord into it anymore. You could even see the shape of where the mirror is supposed to go on the windshield and the guy is telling me to my face and telling he put it in the right spot, like I'm an idiot. Every time I tried to ask for details about what was being done to my car, I was just given BS. I had a Grand Cherokee that my friend who knows about cars told me it was solid and would last me decades. Thousands of dollars for things that when I googled it in half an hour I could diagnose the problem, but southern tire couldn't. In fact I tried to fix it myself but I don't have the right tools. Hence the reason you go to a mechanic. But Southern Tire just took my money and trashed my car. I loved that car too. I finally got my dad to stop going too at least. This was all 10 years ago, but if something was run that badly consistently for the years that I was a patron there and the thousands of dollars I spent for them to just damage my car, I can't imagine it's gotten better. It seems to be great for buying tires. But definitely do not go there for car trouble, especially if you're a young cute woman. They'll take you for what they can and treat you like you're a moron.

The lady behind the desk has to be the rudest I've ever come in contact with. She overcharged me for a brake job and when I questioned her about it she proceeded to call me names and insult me. I pulled my phone out to record her and she said threatened to sue me if I posted the video. Lol

The accolades that I have for this company Southern Tires, could fill a storage unit. This family owned business is more than 40+ years old. I was in dire straits when I called Southern Tire. I live a little more than 10 miles from the business, and had no way of getting there with my tires in the condition they were in. Everyone told me how good the service was, and i wanted to go there. I was fortunate enough to get one of the owners (Suzie) on the phone. I told her of my dilemma and she told me she would talk to her husband (Tony), the other owner. Of course it wouldn't be cheap , but the job would get done.Tony came out to my home with Austin the young mechanic. They were able to get the tire working and drive it back to their business. I was then able to get the tire replaced and some other issues looked at. Even though they were not able to help me on other issues, Suzie and Tony did everything they could to help me. I was pleased with the work that was done by Austin and the service I received. I would recommend Southern Tires Service to everyone. Its a big operation, with non-stop customers flowing in and out. I wish they could extend their services, I would bring my car back in a heartbeat.I was satisfied with the cost of everything. Suzie is the most compassionate person I've met in such a busy place like this in a long time. Tony and Suzie are "NATURALLY NEW ORLEANS", honest, consumer oriented, good product, responses are quick, and they really care about their customers. When you are in need of tires, try Southern Tire Services. tell them you saw a review on them on YELP!"MO"

Worst customer experience from the manager who supposedly can't get her story straight. I had to tow my vehicle out of their shop because she was going to tow it - they don't listen, or care about customer service. I'm told I'm not a customer. She argued and twisted my story. Stay away from this low down place!!!

Great service! Friendly and knowledgeable staff. Great pricing, support locally owned businesses like this guys.

Amazing fast service; fair prices, super friendly desk staff. I just was having a tire swapped to a different rim but might go back for tires in near future. I was originally boycotting this place because in 1988; I attempted to get a front end alignment and after the alignment, it still pulled and shimmied- they gave me a refund and then the manager at time said wait and said she thought she had an idea and pulled the car back on the rack. She said that the tires might be bad. Sure enough, had high spots on one tire but she refused to take my car off the rack stating her guy "did his job" which was false; if he DID his job, he would have checked the tires FIRST before he attempted to align. You can't perform an accurate alignment if the tires aren't round anymore! Glad I gave them a second chance decades later! They even sent me a TEXT thanking me for my business! Way to go Southern Tires!

We had our RV tires replaced here. The price was good and the job was done in a timely manner. But on our first long trip afterwards we had 2 flat tires. The valves were so loose that it created slow leaks and damaged them by rubbing against the rims. When we called to complain and ask for areimbursement of the money we spent on repairs they said that since we had opted not to have the valves replaced when they installed the new tires that they take no responsibility. I would expect that a tire place would know how to properly tighten the valves, regardless of if they'd been replaced. Sloppy, irresponsible work that could have been really dangerous for our family.

Waited 3.5 hours to get my set of tires changed. Got ignored by the staff for hours as they helped other customers. The mechanic was on his phone while working and when I asked about it a young man in the office went in to do it for the mechanic??The young man was the only helpful person in the office. I would no go again.