S & I Auto Repair and Collision Center

I was in town early this year from Houston for a cruise and my car was giving out. I had no idea what was wrong with it. It was cold and I needed help getting my car taken care of ASAP. The guys said it was just a bad battery, but they here are closed on Sunday's. Sunday was the only day I was be able to get this done because of the cruise. They offered to keep my car on their lot. The receptionist was offering to give me a ride to my friends so that my car could be worked on while I went on the cruise. They made all efforts to make sure I was taken care of and happy. I ended up leaving my car at a friends, but one of the guys came to the shop when it was closed Sunday when I got back from the cruise to order and install my battery. They were honest about what was going on and truly cared about helping me out. I HIGHLY highly recommend them. They are SUCH good people. Guys you are greatly appreciated! If you don't remember me, I had a white Mazda3. Thank you so much, and sorry it took me forever to write my review.

We were in town for business and our car started shaking while outside NOLA. Mustafa confirmed what our mechanic back home mentioned could be the cause. Mustafa not only got all the parts on a Saturday morning, but stayed way passed their time to work on my parents van. We really appreciate going above and beyond, and the honest work performed to get us back up and running for our trip home.

My five year old car is now a total loss thanks to the shady bulls*** S&I pulled.Last August my car got flooded and the damage was so severe that the engine needed to be replaced. We had used S&I for years and trusted Mustafa and his team so obviously we had it taken here.S&I billed my insurance company for an approved engine, which would have come with a 6-12 month warranty, but instead they used some rebuilt junkyard engine with over 160k miles on it. I discovered this when my engine failed 5 months after the repairs. (While I was on an exit ramp coming off a major highway btw, 10 seconds earlier and I'd have been dead.)Because Mustafa lied about the work he did, there was no warranty on the engine and my car had to be totaled out by my insurance. I'm damn lucky they had my back on this, otherwise I'd have nothing. At no point did S&I offer to make things right.We completely trusted them... I know they seem honest but they're not, don't even take the risk with this place.

This place is trash, if you go there they will take advantage of you the guy how work there he is so sheep And he don't pay any one they charge arm and legs for every think they do but they don't do the job right.If you go there they will make sure that your car is not working so you can come back

Accommodating, fair, friendly and honest. I can't tell you how hard it is the trust mechanics but after several conversations I knew I could trust him. Thought my daughters car had major issues that had me so worried. Mustafa was great and even came and to meet me on a Sunday! Just so I could have the car towed that day for my convenience.I would and WILL be recommending S & I to my friends and family for repairs.

I left my car for a repair. I forgot to ask how much it would be for a diagnostics test, each time I called to get a quote they said they would call me back and let me know. They never did. I called 3 times and waited an hour each time. I also asked if they took my warranty and the girl didn't know. 3 hours with unanswered questions, so I drove down and picked up my keys to find them in the office hanging out on their phones. I took my car somewhere else. Very unprofessional.

TOTAL SCAMMERS!!! DO NOT USE S & I AUTO SHOP!! Beware of this place...I towed my car here & they never did one repair or service on my car.They charged me $950 to change a serpentine belt which wasnt even the right one & it ended up in my trunk after having to have my car towed 3 times because of them! They asked for money up front just to fix it a second time & never fixed a single thing!! Total scam job,they are liars & cheats & will let drive off in an unsafe vehicle with zero remorse! They were so shady we were worried they were harvesting good parts off of our car! Save yourself a law suit because they wouldn't refund a dime! THESE PEOPLE ARE DISHONEST SCAMMERS LOOKING FOR THEIR NEXT VICTIM!!!

they are a rip off. they knew they were the only repair shop that woyld deal with my warranty and they are trying to rip me off. they stated one price now they are giving me a price double what they originally told me.

My recommendation: If you don't want more problems occur to your car and throw a few hundred bucks in for nothing, don't go there! I'm not the only one who had this bad experience in my circle. According to a tire center in Nola, my car became "very unsafe" to drive after S&I did some work on it. S&I tend to tell you that there is major issue in places that non-mechanic people cannot see or don't know much about. They charge high price to fix it. The same day you drove it home you'll find a new problem. When you call them, they will charge you again for fixing the new problem. Wasted my time and money and now I have to plan to buy a new car.

I'm a traveler from Ohio and a guy from Jiffy Lube recommend this place because my truck was nocking. I already knew the issue and what it cost and how long it takes to fix. My fathers a Macanic and I'm a single father who has a grown son who works on cars. Yes I'm a barber, not a Macanic. Anyways, they looked at me and tried over quo-toting me three times the actual cost. Get outa here S&I. Y'all some scammers for real.