Rouses Market

I was shopping for Boudin, and was told by the ladies where I purchased dry ice from pointed towards Rouses market. I was in search of Boudin, I found many different options for Boudin and bought four different types. This store was immaculate, the employees were all friendly, the selection of items in the store were great. It was like being home in Los Angeles but there were friendly staff roaming around offering assistance.

My wife ordered a cupcake cake with the Unicorn image and an 8 in round cake with Saints logo. Upon arrival for pickup the images were on the wrong item. We were told to return and 1 to 2 hours to pick up remakes. They were designed as requested, yet the Saints Cake's craftsmanship and handwriting was HORRIBLE. While Distributing cupcakes to my daughter whom birthday it was and her friends the cupcakes were hard as rocks and very porous inside resembling the texture of wheat bread. I would suggest selecting a different location for any baked goods. There are too many Rouses to gamble with this incompetent location.

When this location first opened up it was very nice. Cashiers & workers were very respectful & store stayed clean. As of now, since the "pandemic" it's been hard for them to keep employees. Every time I go there's new faces. Store stays clean for the most part. I come here only when Winn-Dixie doesn't have what I need, ie my husbands fav ice cream & whiskey & the fact that they sell 5 dozen egg boxes not just 2.5. I've ordered 2 cakes from the bakery for my daughters 1st birthday. One smash cake & one big cake for guests. They came out amazing! (April 2021) Also sometimes I don't feel like cooking & I can come get a stuffed turkey or pork loin to throw in the oven with a side of rice & veggies. Rouses also puts recipes in their sales papers & magazines (which are free) I also love that Rouses let's us order king cakes online to send care packages! With this location in particular, the staff doesn't seem to communicate well & the beer selection has gotten worse. I tried to reach out to the manger about ordering better selections. I've left my email twice to 2 different "managers" neither have reached out to me. If I didn't have children to care for, I'd be a better help at least running the liquor department at the very least. I'm giving this a 3 star due to the lack standards upheld at this location. I hope this will encourage/"light a fire under someone's ass" to fix this!

Your don't know how happy I'm jumping for joy to finally have a Rouses close to my house. I usually have to travel 25 min to get to one so I end up going to Walmart which I hate going to. Today was their Grand Opening. The newly built Rouses is big and clean and so many things in one place. I love their salad bars and grab and go station. My cashier was very friendly even though she was overwhelmed with so many customers in line waiting to checkout. The only thing I had a problem was the cart. It has a sensor so because of it being a Grand Opening, parking was crazy and I had to park on the side of the building and it literally stopped on me and I can't push it back ...lol

Update as of January 2021: I like that rouses sanitizes their carts unlike Walmart, they offer a sanitation station when you enter as well. All employees I've encountered are super nice, including the guys making sushi! My cashier today (think her name was brandy) was extremely nice and a really sweet lady! She greeted us, asked how our day was going, engaged in conversation. She had a bubbly personality. Prices are still pretty competitive with other markets and I've found things here I can't find at Walmart anymore. Lines move quickly as usual.

Finally a rouses within 7 minutes of my house! Pretty clean facility and friendly service! I hardly have trouble waiting too long in line. Produce are some of the best. Decent meat selection. It'll definitely be my regular shopping spot.

I love this location. Just one thing, I would not recommend their rotisserie chicken. It's dry. Very dry. I brought 2 and was very disappointed!

Very clean! Great customer service! It's been open for several months now and it's still in the same condition as it was opening day

I went to rouses today and your worker elexis was an extreme help, he was fast, talked to us about our day and how we liked rouses , amazing worker I just want you to know that he was excellent to me and my family :July 15 2024 2:40

Bought a Gentilly Cake yesterday July 10 at this location. It had 2 strawberries on top along with a few blueberries & blackberries. Well one of the strawberries was rotten!! I didn't see the cake as the gentleman went behind counter & came back with it boxed & price sticker sealing the box. This is uncalled for after paying $30 for this cake. How hard would it have been to change that strawberry? It's definitely visible to the eye that the berry wasn't any good. Next time check your bakery goods before leaving the counter.