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Jen L.
Feb 4, 2019
The newest Racetrac in town... RIP Picadilly...All shiny and new and the pumps are so fast! And there are so many of them, as befits this chain. Plus the gas was a few cents cheaper than other local spots.As I was pumping gas, kids ran back to an SUV next to me saying they had gotten FOOD! and boy did they. It almost made me go inside and stock up on beaucoup snacks. Next time!
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Sarah D.
Dec 20, 2023
Always closed at night and rude employees are very rude if you go in and buy anything and they have to come to the register to check you out. You can't use self checkout with cash and they gonna make sure you know how mad you made them for having to actually do the job they supposed to be doing. Closed not ope 24 hours any day of week
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Ashley R.
Aug 16, 2021
Never have any functioning gas pumps. I literally waste half a tank of gas trying to find a working gas pump.
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Heather S.
Jul 25, 2020
Went in tonight got some candy walked out to my car apparently the bag was open haven't had time to even get in my car. Cashier was so rude and wouldn't exchange the candy. Knowing everyone fighting the corona and she not honing exchange it. Terrible service.
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Jill Z.
Oct 11, 2019
I really enjoy this race track. There is a sitting area outside that at accessible from the parking lot. The gas is always cheap. Clean beverage bar area and good selection of food item.
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Thaize M.
May 3, 2024
Excellent space, sells everything and with affordable values.I really enjoyed getting to know the space. I love the coffees they offer!
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Brian L.
Aug 27, 2024
I had become a very loyal Racetrac customer for over a year now. As I got to know them better I ended up signing up for a rewards account. I will admit I am not easy to please but I am also hard to piss off too. Do not give me BS. I was told today after purchasing the same pizza I have been purchasing for weeks (their Bacon Cheeseburger specialty) that they can not make the pizza without the cheese sauce. I said I have been getting it without the cheese sauce for weeks. She said I'm sorry but I cant do it. The oven is set to cook it at that temperature. Well I politely did not tell them anything about this second part as they were crowded and I did not want to get into an argument that I knew wouldn't solve anything. This time around because of what I had been told previously (mind you months ago) the bottom oven cooks faster than the top oven. Ok so let me get this straight, you can't not put the sauce because the ovens are so precise and well maintained that they cook it the same each way, but you have employees that have been there that know the oven cooks differently. IF they know Im sure you as the manager knows too. So if you want to state a reason you can not do something at least make it believable. Do not give me a reason that is contrary to what other employees have told me months ago that i know for a fact was true and is still true because I got a pizza out of the bottom oven that was much better charred cheese than the pizza I got the next day from the top. My office workers love your pizzas and we bought them routinely, but I can not stand BS. I do not tolerate it from my workers and I am not going to entertain facilitating a business that tries to feed me that. I am furious right now. Loyalty is something I value highly. If it was not suppose to be done, tell me that, because then I will write to corporate. However to tell me that you can not due it because the oven temperature would fluctuate, its already been done multiple times. I am still buying more obviously no one is dying or getting sick from how it has been getting done. If anyone had simply told me they couldn't do it because that's a rule from corporate then I wouldn't be posting this but to just feed me some BS excuse, no. completely unacceptable. For those that say corporate doesn't do anything, I wrote to chuckie cheese corporate office and learned all kinds of neat things. A friend of mine was not being allowed to play at chuckie cheese because he didn't have a kid with him. I mean it might be weird for a 40 year old man to come play games alone at chuckie cheese, but when I emailed corporate, the person I was communicating with found out that about half of their business comes from adults renting the facilities to have office parties at. Adults are always welcome and if any staff tries to deny them from using their business, to give her a personal call and she would fix it. I was provided with her cell phone number. Ended up having a great weekend. Does it always work out? Of course not, but if I am not told the truth #1 I do not know who to go to to fix the problem, #2 I do not know who to blame and be upset with, #3 it is likely to escalate the situation because being caught in a lie is going to greatly raise the anger level.
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Eric P.
Apr 12, 2021
Pumps are always broken and they are the slowest pumps in the city. 12 seconds per gallon.
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Ray S.
Jun 2, 2019
I was at this Racetrac store at 2609Jefferson Hwy this evening waiting in line to check out. A man came in the store to say to the cashier to turn thee pump on for a lady. She said it was on to which he said he was not. He said that the lady was getting frustrated trying to pump gas and could not get the pump to work and that she was going to come inside to tell the lady. The cashier said if she comes in here there is going to be some f***ing trouble. She also said to the man you go tell her since you want to be a messenger. After a few minutes the lady came in and asked please turn the pump on. The cashier told her it was on to which the lady responded it was not on when she kept trying. The cashier snapped at her and said it's on if you would just look. When the lady turned around he cashier said under her breath F***. The lady turned around and said you know what just forget it give me my money back. The girl said fine you can have your money back and acted like she didn't care about her. I witnessed this while I was standing in line. This girl is rude and has a nasty attitude. I felt bad for the lady because she did nothing wrong except pick the wrong gas station to spend her money. This is not the kind of outstanding customer service that I read about. This cashier needs to be reprimanded or maybe properly trained.
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Edward C.
Oct 1, 2019
Useless went in at 11:30 spent my whole lunch in there waiting in line one cashier working and the rest were sitting in back talking worst place to go
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