Place d'Armes Hotel

Stepping into Place d'Armes Hotel feels like walking straight into the pages of a Victorian novel. This hotel is in the heart of the French Quarter and is a treasure trove of Victorian charm and mystery, making it the perfect backdrop for a memorable stay in New Orleans.From the fantastic staff who welcome you the moment you walk in~ to the fabulous courtyards. You only need a bottle of wine and a backgammon game to spend the day.Having traveled extensively worldwide, I tend to look for these boutique hotels, and this one is well worth the visit. Even if it is to only stay at the hotel and lean into a new vision of life. Amazing people & staff - fantastic location, clean & accommodating. Love, Love, Love, and will be my place when we return to New Orleans.

Really struggled with this review. Front Desk staff were amazing (Jo and Patrice). and friendly. The property is beautiful and centrally located. My complaint was water temperature (no hot water)and issues with internet which occurred during the winter storm. What made it worse was we had limited cell reception in our room so felt cut off from the world when we needed access. Want to come back during the spring or summer as the property has a beautiful court yard and pool.

We love this place. Andrew and Patrice made us feel right at home. Location is right near cathedral in French Quarter. We return here on a yearly basis. These people are so kind and made our trip a five star stay!

We stayed here for 2 nights last weekend. This is a historic hotel. We had a double bed room on the 4th floor. The room was clean and the beds were comfortable. The bathroom area was very small. The hotel provided bar soap instead of liquid soap. The room was cleaned/refreshed daily. There is no restaurant on site but there are plenty of restaurants nearby. There is a small pool and an inner beautiful courtyard. The hotel held our luggage on check-in day when we arrived early and also held our luggage again on our check-out day when we had an afternoon flight. The staff here was very friendly and helpful. The best part of this hotel was the location. It was within walking distance of Jackson Square, Cafe Du Monde, restaurants and Bourbon Street.

A beautiful boutique hotel consisting of multiple historic buildings near Jackson Square. Both safe and peaceful, it's the perfect base of operations for the French Quarter.

The only hotel in the French Quarter with a parking garage, which deserves some discussion of its own. You pull in to the garage where there are a just 5 spots. The garage attendant will take your car, and drive forward to the elevator. Yes a lift for a car! It's taken to a multi level garage which is accessible only via this elevator, so whenever you want to access your car you'll need to ask the attendant who will bring it down for you. We needed to get some things out of it one night and he let us ride up with him. Quite the experience!The room was off an enclosed courtyard which is gated and secured from the street. There is a pool and several cast iron tables and chairs, a pretty fountain and large trees. This was a nice place to stop and wait for my roommate to finish. One night we had some restaurant carryout and ate it here instead of the room.The room was a very nice size with two queen beds not feeling crowded at all. The bathroom was clean and modern with a large shower and very roomy prep space. The safe and fridge were a great place to put leftovers, water and of course valuables in the sage where you set your own code each time. I had a passport and some cash with so was very glad to gave this feature. Clean and historic heritage building, brick work and plaster were visible, the ceiling soared high with tall windows and transom as you'd expect in New Orleans. AC was cool with a thermostat you can set on the wall was ideal instead of having to choose to walk over to shut it off and on as some places have had. Friendly helpful staff were all that I encountered. For Beignets, just walk out the front door, take a left and two blocks down is Cafe duMonde....the world famous place to get them...and they ARE so good and fun, but that's another review.

Stayed here for four nights with friends recently, and had a mixed stay. We arrived around 9pm, checked in with no hassle, and got a room very close to the front office (a "1 King Bed Junior Suite"), on the second (of two) floors in that building. The first night, we didn't hear too much noise so that was nice. I needed that room type because it had a sofa bed, but sadly there were no pillows for it - and we had a very long wait to receive any. Friends arrived the next day around 1pm, were told their room wouldn't be ready until 4pm (so we put their luggage in our room), and the room wasn't ready until closer to 6pm. Long story short - the lack of noise on the first night was a fluke - we heard a lot on the remaining nights, into the wee hours. Drunk folks liked to hang out in the courtyard, apparently. Housekeeping was an issue though. We didn't receive any service after our first night, and after the second night, oddly they took all of our soaps and replaced them with new unwrapped soaps. Weird.Worst of all though was that they didn't close the door completely for my friend's room one day (and their room was on the ground floor, with lots of people walking by it). Thankfully, nothing was taken that they noticed, but it really stressed everyone out. :(Great location, but lots of room for improvement.

A beautiful building with efficient and friendly staff!Rooms were a nice size and impeccably clean.

We were in town for the Taylor Swift concert. We thought we paid for a clean, cozy stay but in contrast our room was dirty, damp, and infested with cockroaches. We tried to get ahold of management several times (5+) as we had paid $2,000+ for our 3 night stay but they never got back to us. They had no rooms to transfer us to and were unwilling to offer any solutions. Since everything was booked for the weekend we were not able to transfer. Book here for an extraordinarily humbling experience that will make both your spine tingle and wallet cry. Should have taken more pictures but wanted to stay out of the room as much as possible. Follow up to their response: I've already reached out several times including your survey. I've not had any response besides this review.

Would 100% recommend this place and come back again! We stayed in a balcony queen room which was excellent. The room was clean and large - but the customer service was top notch! The entire team there was so kind and hospitable. Shout out to Patrice at the front desk who was so warm and genuine - made my mom's birthday extra special. Stewart was also so nice and went above and beyond to help us get a reasonably priced cab when ride share prices skyrocketed!