Party Stop NOLA

I was in the area and decided to stop by because I was looking for Hello Kitty party decor. They did not have any, but they had everything else. There were different brands of balloons of all colors and sizes, banner printing, and everything else that one would need for a party. Their prices are more expensive but they are owned locally so that is probably why. Employees are very helpful and have great attitudes; store was very clean.

I came to party stop because I needed some 70 birthday decor. Party Stop is slightly pricier than a Party City but that is probably because it is locally owned. It is conveniently located off of the street car line. As I was looking for the decor I was surprised to see so many kids decor ( Paw Patrol, super mario, legos, soccer etc). There is no parking lot but easy street parking. The employees were helpful and I did not have to wait long.

I bought a small rainbow balloon almost $5.00 NO Way. Returning first thing tomorrow morning

Ok I previously purchased balloon decor from this store and was satisfied. I returned and purchased more balloons a few weeks later. A balloon randomly popped, after being set up. I returned to party stop the following day and explained the situation to the associate who advised me they will not replace the damaged item. He attempted to tell me the balloons are quality when I know for a fact they are the same balloons sold at Walmart for $5 and in bulk for less than a penny. So at a price of $15+ I think if there are any issues the store should honor their service. This customer will no longer utilize this business since this is their policy.

We purchased balloons for a celebration, spending around $200 on ballon letters as well as 2 latex ballon groups of 5. After about 4 hours of having the balloons, simply sitting in our home, one of the letters randomly popped. We were told the balloons should last for at least 12 hours. We asked if we could have a discounted replacement since they didn't last anywhere near 12 hours, and were met with hostility and sarcasm when we asked for care instructions for the balloons since our balloon popped when they weren't in any extraordinary conditions. The attendant told us, "it's not our responsibility to tell you what to do with balloons. We not about to sit down and give you a dissertation on what to do with balloons." Wow! If you are a quality establishment that stands behind your products, then you WOULD give instructions for how to ensure customers get the optimum use out of your product. That comment was unnecessary and unprofessional. I would not recommend purchasing from this establishment since their products randomly popped with no explanation, and no extreme conditions to blame it on.