On The Spot Auto Detailing

I will was this review by saying the detail requested was done well. The trunk was wet from the shampoo, which is a minor complaint. This has left a wet smell in my car in conjunction with a clean smell from products used. And the price asked for services rendered was fair. My issue is customer service related. I called at approximately 12:15 to schedule an appointment between 13:30-13:15 for a 2.5 hour long detail. Tyrone stated that would be fine and to bring my car in. The lot was full of cars waiting to be detailed when I pulled up at 13:07 and was then told my car would be ready at 17:00 when they close. Not 2.5 hours after I turned over my car, I would've came in later if informed to do so. I walked back over at 16:58 to my car being worked on still, with no text informing me of the longer time past closing to finish the job. My keys were provided between 17:20-17:25.***ISSUE***My vehicle's trunk worked properly before the detail. Afterwards, at the detail lot, my trunk would pop open when closed repeatedly. Credit to the detail crew, we began troubleshooting. I disassembled my key to ensure it wasn't my key creating the issue. The trunk lever was checked. It's assumed that residue from detailing products are depressing the button on the trunk. Tyrone, who I assume own the establishment was not as accommodating as the detail crew. He attempted to blame the sensors, then my key, attempted to ask for help from a neighboring mechanic (as I ensured it was understood the trunk was a problem) that was gone by this point in time. The trunk was held down as beeping that is atypical of the car continued, which did lock the trunk, which Tyrone attempted to claim fixed the problem until I reopened the trunk and replicated the problem. He then attempted to accuse me of bringing the car with the defect already happening. At this point, the conversation took a different tone, and I bluntly stated that was not the case and would he be financially responsible should my car's trunk issue persist. We shook hands and had a gentleman's agreement that he would assist, as I was told they were packing in and leaving for the day. Detail occurred Dec 26th.The video attached is my trunk 23 hours post service.

We just bought my wife a new, black Mazda CX-90, and after one week, it needed a wash. I will go on record and state that I do not like washing cars at all. Others find solace and enjoy doing it, but I am not one of those people. However, I didn't want to bring it to an automated car wash that could possibly scratch or put swirls in the paint/clearcoat. And although I will have to break down and eventually hand wash it, I just wasn't ready yet.So I logged into yelp and looked up car detailers and mobile car detailers. "On the Spot Detailing" was number one on Yelp with lots of great reviews. There are always a few negative reviews, but you can't please everyone all of the time. According to their website, which can be found at https://www.onthespotsuperiorautodetail.net/ , owner Tyrone Davis, who has 15 years of experience on the car detailing business, opened for business in 2009. They offer a complete line of both interior and exterior washes and detaining services, as well as under the hood detail services.I called up the phone number and owner Tyrone Davis answered the phone and set up my appointment. Upon my arrival, as I was greeted by the owner as I walked up to the lot. He took my keys, showed me to their comfortable waiting room and immediately began washing my car himself. He worked along side 5 or 6 other employees as they were simultaneously washing 3 cars. As I watched from inside, I was impressed with the level of attention they gave to each car. The wash didn't take too long, but the results were very impressive and he car definitely looked better than when we bought it. I asked what I should do to protect the car's paint from the sun's UV rays, as well as tree sap and bird droppings, as my car is not garaged. He stated that a good clearcoat sealant applied twice annually is all that I would need to keep the paint looking great. The price of the hand wash, which includes dressing up the interior was very reasonable, The quoted price for the paint sealant, which includes an exterior wash, a clay bar treatment to remove impurities was also less than I expected and I plan to go back very soon. If you are looking for an excellent car detailer with good rates, give Tyrone Davis a call.

I trusted the guy and didn't inspect everything. He did not clean the engine. Didn't clean trunk. It is a convertible. Did not clean or wax back glass or lid that is part of interior.

I am loyal customer to this detailing shop, they always do great job, pay attention to small things . never had a problem with them, trustful crew, always satisfied! As long I live in this area, I will always come back to the shop! Thank you!

Quick & Efficient when cleaning my Q8The Owner & Staff are always pleasant...Totally worth the drive from the Westbank

best car wash ever had. they buffed out damage to my left bumper to the point that you can barely see the damage. I have had several car wash's previously and did not think it was possible!!!

I am highly disappointed. I was fooled. When I picked up my car, I was fooled in believing my car was up to par. When I started digging deeper I found multiple areas that were dirty and not fully cleaned. I purchased the premium detail. The door sills weren't clean. My seats weren't properly cleaned, still dirty. There was dirt by the tires. The minor scratches on the top hood weren't touched. I still have the same amount as before. I have attached a picture of a before and after of my seats from a side angle. The photo with the dirt was left from them and I decided to try and touch it up myself; I was able to remove some of the dirt. I do not recommend getting a detail from these people. Yes, the owner have a good personality but that does not make an excuse for the quality of work provided. I feel like I have been ripped off. I spent $200 for this service.

All I can say is WOW!! I went years without a detailing. I had YEARS worth of crumbs, dust, paper, trash, food, you name it in my car. Not to mention the stains and pet hair. I was willing to pay hundreds of dollars to get it cleaned up like new but wasn't sure what to expect. As soon as I met with Tony and he viewed my car he assured me he would have it looking like new. I was surprised when he charged only $250 seeing as though other places quoted me closer to $400. It took about 4 hours but when it was done all I could say was WOW!! My car really looks new. I just cannot help but smile ear to ear. My touchscreen even worked smoother. All the crumbs, pet hair, food stains GONE. Now my car smells new. Looks new. Feels new. Thank you, Tony!!

Been there several times. I have always been satisfied when they are finished. They do the little extras when shown. The RR is vacuumed in and out with trunk. I do not recommend the tire dressing. If not dry it may get on the white body when rolling.

I pulled up without knowing I had to make an appointment, but the guys took me in and got me in and out with amazing results. I highly recommend this spot for a good handwashing and cleaning service. Thanks fellas for taking care of my baby as I would.