Los Panchos

The staff is very friendly, the salsa is amazing. I really enjoy eating here. The only slight complaint I have is the music they have pumping, I don't know if the speakers have a little static or something. Otherwise, I would totally recommend.

I've been looking for 3 rolled tacos ala Alberto's since I left California. I can't believe I finally found a place with that and legit carne asada on the West Bank. And the prices are 1989 SoCal prices. California burrito??? Make this place your go to.

I have been here several times and NEVER had bad customer service. Just left and Mercy M was my server and she never checked on me. I had to called her more than once for a to go box and my receipt. When I was getting ready to pay, I told her that she had bad customer service skills because she never checked on me, asked if the food was good, nothing, and she rolled her eyes at me. I asked her name and she looked at me and said nothing. I asked the other employee her name and she looked at Mercy and didn't say anything. I asked for the manager and was told she is gone. So I took a picture of the receipt and than her and she gone say don't take a picture of me you stupid bitxh. The cook started looking and I asked him where was the manager. I proceed to tell him what happened and how she called me a stupid bitxh and he apologized and gave me a card to call the manager. I got her name from the receipt, but I'm going back to talk to the manager in person tomorrow!!!!

They have some really great dishes on the menu if you look past the usual items wrapped in tortillas. Their Caldo de Res (beef soup) is really great and a huge serving. The Molajete fajita bowl is also another huge serving and it comes sizzling and bubbling hot in an actual volcanic rock bowl which keeps it piping hot and makes for a really nice eating experience. They do have some drink specials here but you do have to monitor the drink strength as it varies depending on who is making them and sometimes they can be on the weak side. I sampled their gigantic huge super sized margarita which is larger than my head but I found it to be EXTREMELY weak so make sure to let your server know if you got "unlucky" in the booze department. My video review of Los Panchos is here:https://youtu.be/HmyuoAF1QyI

I've been here a few times. Service has always been medioApparently, the gratuity requirements have changed from a party of 6 or 8 to a party of 5 or more 18% automatically charged. So here's the story, I came to the restaurant with my 3 daughters (party of 4) at the end of our meal my husband came in, ordered and then got a box. He was the all of 5 mins. The restaurant charged us gratuity.

The service was excellent and the food was good not great. The atmosphere was comfortable. I would come back!

I'm not a fan of this place. This was my second visit and I just don't dig the food. The meat is not savory and carne asada is not tender. The barbacoa was okay but I can't say I love the food. The soft white corn shells are tasteless and soggy. I prefer the crunchy shells, which are not authentic Mexican ones but better to me. I'll stick to my own homemade tacos.

This was decent Mexican food, service was average. Food was average, nothing to write home about. A good place to grad a quick bite.

This review is for a takeout order only. I cannot speak to the atmosphere or customer service of the establishment.I ordered the chicken flautas lunch, which, according to the menu, comes with rice, beans, guacamole salad, and sour cream. My coworker picked up the order, and was told that everything was there. However, they had entirely forgotten the guacamole salad and sour cream. In all fairness, I was not able to give them the opportunity to remedy this, as it wasn't realized until the coworker brought the food back to the office.Unfortunately, the food was also very bland and under-salted. Had it been more flavorful, I might not have missed the missing items. Luckily, there was at least a decent salsa, but overall, it was an underwhelming lunch.

My go to for Mexican. So yum! Seems like most mexican restaurants are starting to jack up the prices and slim the plates. Los Panchos has not joined that trend, thankfully! Food is always on point, quick, fresh. Service is always friendly and nice.