Loft18 Mandeville

I had a solid experience, nothing mind-blowing, but consistently good. The flatbread and Hangover Burger were cooked well, and the mozzarella sticks had a great pull. The strawberry mojito was a 5/5--refreshing and perfectly balanced. Service was amazing. I'd return for the drinks and apps.

It was alright, nothing really special. Food was okay, not really special or great, but for the price it could do better. Needed to call the Bartender over when we were ready to order and when we needed beers because she was chatting with the manager and cook at the end of the bar.she also didn't really know much about the menu and about 1/4 of the taps she said was empty.

I wish the service staff behind the bar would smile once in a while. I enjoy going here but service can be lacking at times and pricing is high. Pro tip: provide your phone number for Rewards dollars via Toast app and use that money on future visits.

We had a great time at Loft18. We visited on a Monday, it was also Memorial Day so they were running a half off special for each hour. The bay was ready upon our reservation time and had plenty of of seating for our party of 8. We were greeted by our server right away and was able to order drinks immediately. The place itself wasn't busy at all, only two other bays occupied (total 5) and the restaurant and bar area had a couple people. We arrived during happy hour so we were able to get some appetizers at a discounted price. My party consisted of two children and six adults. We were able to play several virtual games from golf, football, baseball, basketball, skeet ball, and zoobie dodgeball during our two hours, which was plenty. The food and drinks were served hot and we had no complaints. Our favorite was the beignet fries which was perfect to split between a large party. Yes, there is an automatic gratuity for service at the bays (20%) , the service we experienced it was worth it.

Went here and reserved a private room for my brothers birthday. The food, service,and drinks were so good and we had so much fun I forgot to take pictures. We will definitely be back.

Why is the hostess asking for an $80 tip? I made a reservation and paid the deposit online so the hostess only had to click my name and spin the iPad around when we arrived. On the screen it requested an $80 tip which i assumed would go to our server & bartender for the day but when i asked what the extra $80 was for I was informed it's just for the hostess. Sorry but that's a lot of money for someone just standing at the front door checking your name off a list. She wasn't even nice about it. I declined to give the unfriendly hostess an $80 tip but we had an amazing server & bartender who we tipped generously. We had fun & service was great but won't go back because of the questionable request for money at the front door. Also, even after checking the website we were unaware that they have a limited menu on the weekend, we had a large group for a Sunday saints game and were planning on having lunch and spending the day but they didn't have much to offer on the menu so we left

An update - after a month - still no response from the owners. I've spoken to other patrons that shared similar experiences with this place. Avoid - just really terrible.

While I've had a great experience with the staff, the food, and the service, I wonder why you only broadcast men's sports programs and not women's. When I inquired on 2 separate occasions from 2 different managers on differnt days, I was told that you don't pay for "those networks." What exactly does that mean? Do you not want to prioritize female customers or encourage them to come here? Additionally, you appear to only hire female servers who are required to wear skimpy uniforms, yet this is a "family" establishment. I don't see any of the men that work here in questionable, revealing attire. The two "managers" that I spoke with were male, who were dressed relatively conservatively. Do you have any female managers on staff? It appears as if you only want to attract male clientele and female patronage is not a priority. I also see families in here all the time, with both young boys and young girls. Are we signaling to our youth, in 2025, that only male sports and male's needs matter? You can do SO much better and I hope you do. It might actually bring in more business if you were concerned with diplomacy and cared about equal access to everyone who visits your establishment.Shout out to the amazing women you have actually keeping this place afloat. They have been the most positive part of my experiences here. From my vantage point, they're keeping your business afloat. It seems like you wouldn't have any male clientele without them.

Looks like I am the first to write a review so maybe I will get some attention. I am a big fan of Loft, have been to the one in Metairie and now a couple times in Mandeville. Regular customer. I go there to do the golf sim with friends and its great. Great service and the manager always come by to check on us. The burgers there are good. Have had other of their offerings in Metairie and not so hot I would say but I dont care, i dont go there to eatso what is my complaint - the music! I am someone who notices music, I can't help it. Doesn't seem to bother anyone else but it does me. I have asked them to change it and they do which is nice. but i hate doing that. So the music is on a cycle I guess and when its on what I would call modern music cycle it sucks. I dont even know who these performers are but you know, taylor swift, Kendrick Lamar, ashante. whatever I have to shazam them to even know. and when its on the rock cycle just the most anodyne, boring classic rocks songs, or even worse grunge.so my suggestion is, dont play modern music before say 730, before that the average age in there is maybe 40. try to find some interesting rock or blues or country. heck i would even take yacht rock over what they playOK, rant done

Food is always good! Compliments to the chef! We really had a wonderful time at the bar - Chairity, Abi and Payton were so accommodating even though we constantly asked them to change channels so we could watch the NCAA Super Regionals!!!