Liu's Wok

Haven't gone there before and won't go back. I ordered chicken and vegetables to go order. Got home and there was no chicken. I called and offered to come back and pick up the chicken. The lady in the telephone had a real problem communicating with me. Probably why my order was messed up! The owner? Got in the phone and he argued with me! Why? He insisted that it was my fault ! Never offered to cook my chicken. Bad bad customer service. I won't be back. PS the inside of the "restaurant" is a mess with boxes and stuff strewn about the place. I should have known better.

This is a family ran business that I have tried to support for many years. The food is good. My problem is that when a mistake is made with the order and the customer is inconvenienced, they do not do anything to correct it and make it a better experience for the customer. For example, once I ordered wontons and drove all the way home before I realized I did not have any. When I called, they were willing to make me some but were determined I would still pay the $2 for them. No one cared about my time or gas when they messed up the order. They wanted the $2! Forward to recently, I gave the lady a written order in which I have the pic. She chose to write it on her pad. I go back later at my very short lunch break to pick up food for my coworkers and me and she forgot a lady's order of egg rolls. She kindly argued that it wasn't her mistake and then tells me I can wait for her to make more and would have to pay the difference. I was not waiting. I didn't have time. I complained later to them in writing in which I didn't receive a response. I also told the lady when I was there that my take out box had a hole in it a few weeks ago when I picked up. It was not a hole made after pick up bc the missing piece was not in the box and looked more like a manufacturing defect. There's no way it wasn't seen on the lid when plating. I think it was another moment when they tried to save a few cents at the expense of the customer. I'm very disappointed. If they would take care of their customers and chalk up the loss of a $1 here and there when they inconvenience customers, etc. then maybe it will save them some bigger losses later.

Solid, consistent Asian takeaway.They make a lovely Hunan beef and all the takeaway staples

This little hole in the wall Chinese place is pretty typical when you think of a place that serves "delicious bad Chinese food". 10 pictures up top with 60 things in the menu. That said, it's cozy! The food was fresh and the service was great! And FAST! Feeling Chinese? Hit them up!

We stopped here on a road trip and were so pleasantly surprised. The service was fast, food was cheap, freshly made and deliciously seasoned! If I lived near here I would eat here all the time. Had general Tso's chicken with fried rice, egg drop soup, and an order of rangoons. They literally had the best rangoons I've ever eaten, anywhere. Lol

First of all, the service here is AWESOME! The lady who I'm assuming owns this place is always working the front and she is so welcoming and sweet. The food always comes out quick and you can tell that they are a clean restaurant. Not to mention, everything they cook is delicious and hot when it comes out! Definitely a hole in the wall that you don't want to miss out on. My favorites are the hot and sour soup and the orange or sesame chicken. Today I ordered the chicken with mixed vegetables and it was just as delicious as everything else that I've ordered here. Super underrated! Will come back every time.

Over a pound of rice in a lunch combo and way less entree. Used to enjoy their food. Super nice folks. Haven't gotten a combo special in a while. And when I did- not so good. "Sides" section of the togo container had the entree part, which means a lot less entree food-6 shrimp total. The shrimp tasted good and the vegetables were great. Lunch combo special comes with fried rice... annnnd that's what I got- tons of rice. Entree side half of the container had the fried rice. What was in the fried rice? A total of 1/2 teaspoon of scrambled egg, three onion bits, two diced carrot cubes, and one pea. Yup, I spread it out in disbelief just to make sure I wasn't missing reality. Wish Lou's Wok well, but I won't be back.

Got 2nd takeout. Other than the Hot & Sour Soup, not good. Chicken entree was OK. However ordered Beef with Chinese vegs to get CHINESE vegs. Mistake: got unidentifiable fatty/rubbery meat and no water chestnuts, bamboo shoots or snow peas. Really sucked. Will get H&S Soup and go elsewhere for entrees.

Best takeout in Northshore. Really good hot and sour soup. Kinda hard to find, just look for McDonald's parking and strip center behind

Hard working , family own and run Business ! They are friendly and food Is what you would expect from a fast Food Chinese food restaurant ! It's Wanton soup is perfect for a craving And there food is great for takeout cravings