Lakeshore Chrysler Dodge Jeep RAM

a salesman name Joel carrubba aka JC Crewscam me out of 2800lies constantly on paying me backhad his wife send a insufficient funds from a checkand this guy sells cars at Lakeshore this path lair should be fired

Great sales team. Very responsive. Very Knowledgeable. Big selection of vehicles as well.

Thank you for your excellent service today! Service was quick and efficient. Going forward, Lakeshore will be my dealership of choice. Thank you again!Invoice #55044

I still haven't received a follow up call from your company ! It been a week!!!! IF I could give this establish now 0 stars that's what I would truly grade them! Thanks

The service department is absolutely terrible. They claim to do their "due diligence" and return calls but they do not. Multiple phone calls go unreturned. Our 2022 Jeep was brought in over the summer with issues. After having it for two weeks they said it was a voltage issue and changed the battery. We told them we thought it was a transmission problem but they disagreed. Fast forward to September and the issue happens again. Lo and behold it's a transmission problem. They have had our car for two weeks now and they still have not fixed it. They also did not have a car for us to use temporarily. We are forced to go through a rental car company which is a whole other mess. I would never buy a car from this dealership or use their service department. Avoid at all costs.

Service department is terrible went there several times and my CARFAX records are still not updated with my oil change will never bring none of my cars here!

SAVE YOURSELF A HEADACHE AND MONEY! I wish I would have read the reviews before I brought my car here to be serviced. It took my car over 2+ weeks to be serviced, and not even completely done. Misplaced charges, hidden fees, and wanting to charge me for my own car parts. My old parts, not needed to be taken off were removed and sent back for them to receive a credit($). And additionally, I was charged for new parts not needed. Over $2k in charges. The service department as a whole has poor communication skills and lacks empathy or care for customers. The manager, Antonio Rosado leads his team to continue to work this way as he does not answer his direct line or return calls based on voicemails or messages left. Speaking to him in person does nothing as his lack of concern, care, or effort to resolve issues are very evident. Extremely disappointing. I was fixing my car to gift to a family member and was gonna buy a new car from this dealership. I will absolutely take my business elsewhere and ensure anyone I speak to knows this is not a place to bring your car. BEWARE!

Worst service department. No update and no one to attend your calls. Always and I repeat always short on staff. I wished if I had not bought my truck from them.

This is the worst car dealership I've ever seen and Brinkly it's new. It can only be about three years old maybe four when the first got it up and running it was OK now they switched everybody out and then they had absolutely no technicians there the ones they did have only change tires or your oil today being August 9 they claimed their so backed up with so many people. They can't see you before August 19 and if you drive by there, there is so many people just standing out there doing absolutely nothing to have your dog out it's lousy they're lazy. They don't wanna do nothing.

This car dealership has no sense of what business ethics is or honesty. Not only do they allow salespeople to miss lead customers with lies about vehicles being still available to see which customer gives a higher price but; the management supports it and does nothing about it !!! BE AWARE of this place !! And aware of GARY SCHWANDT - this sales person will LIE to keep you on the hook and waits to see if someone else gives a better price.