L'Auberge Casino Hotel

We had a good experience other than a very rude valet person Frank. We were leaving the hotel and asked about our car and he snapped at us. We even told him he was rude and he went back to being consumed by his cellphone like nothing happened.

Simply don't go. Here are the pros and cons Pros: It's on the same grounds as the casino/event center so all you have to do is walk across. There is a nice sized shower with a tv in the mirror in the bathroom.Cons:1. Valet parking is the worst I have every experienced. Long lines. Vehicles left abandoned so first impressions were not good. We had to unload everything ourselves.2. Check in staff was quite rude.3. The hotel room was old, the carpet was extremely worn out and there was a musky smell in the room. 4. Walked over to the casino and checked out the place. The very limited number of food choices was unbelievably small. We had dried out leftover pastries from PJs cafe. We skipped lunch since there wasn't a variety. Sportsbook for dinner. The bacon potato chowder was water white soup with imitation bacon bits on top. The next day we tried the Asian fusion restaurant as take-out only. The basic buffet was $40 per person. Add better food and the price increased by $10 increments. 18 steakhouse opened late and reservations are needed. 5. The casino gets extremely packed and some tables weren't even open.6. For the Jeff Dunham show, we were packed into this event room that was obviously not big enough for the audience. Those seats made the cheapest airline seats seem luxurious.7. The show and leaving were the two best parts of the trip.

I've stayed here many times. But this stay was a bad experience. It took 20 minutes to check in. There was a line of 4 customers and only one person at the front desk. At 5p that seemed like a mistake. My room was tired. The desk was all chewed up and the tv mount was broken. No fridge in the room and although I asked to have my room cleaned, I didn't get any cleaning or new towels or coffee for my stay. I don't think I'll be back

I enjoy attending conferences at L'Auberge, and this visit did not disappoint. I attended a conference called Curate. It was fantastic, and the food choices were better than any conference food I've ever had. The quality of the conference and the food was superb.

We haven't been in years and many things have changed. The decor is still amazing, well kept and smells great. We ate at Bon Temps as they've finally brought back all you can eat now crab legs. We went on a Friday and waited in a short line when they opened at 4pm. After reading comments online we knew to get there early. It's not even Buffett style anymore. You order crabs and they bring you a bucket or pan with 3 clusters of legs, 1 potato and 1 corn cob. Now I'm not filling up on this sides cause I want my moneys worth. It was $39.99 a person for the crabs. The waitress would come peek and see if you was running low and then she would bring you another bucket or pan of crabs. I noticed that some people was ordering food off the menu so if you didn't want crab legs you wasn't getting charged for that just whatever you ordered. Again, no buffet! We was thrilled to have a much closer drive and it was also cheaper than where we've been going for years.

Stayes in the hotel July 10, the person at the front desk was very rude. Told me they didn't offer a military discount. Ok no problem, called the following day to let the manager know about the poor service and learned that they in fact offer a military discount.I will not be staying with them again.

Lots of fun at the hotel and casino! Great food drink and entertainment venue! Great show and band afterwards! Looking forward to going back!

I called the front desk a couple of weeks ago to inquire about a pool pass. I was told it would be $30 and I could pick it up there. Packed a bag and drove across town yesterday. When I asked about the pool pass, I was told that these were only available for week days. Would have been great if that was mentioned when I called.

Nice casino and I love that it's nonsmoking. We have been comped hotel rooms and they put us in a suite which is so nice. My only suggestion (besides loosening up those slots ha ha) would be to offer more food options, especially that are open later. The options are meh and pretty expensive for what you get.

Air conditioning not work right, hot in casino, no ice in drink machine ,ticket cashing machine not working