Hotel Provincial

We were given a room in the back of the property that required us to walk up a flight of stairs. The balcony had to be accessed through a window. It was dark and creepy. My wife swore she heard noises that she felt were ghosts. Not a fan.

From start to finish this was a 5/5 experience. Upon arrival we were greeted by the valet who gave me info about where our car is parked, and the security of the area (one way in and out, cameras, gate) I believe it cost $39/day to park.Check in was easy, Chris at the reception desk was more than helpful with recommendations for our stay. We loved having a bar in the hotel, that has a happy hour! The bartender was really great and so kind.We got a king room and everything was beautiful, from the bed to the bathroom to even the window. Our room did have a ceiling fan which you never see places, but a HUGE bonus for us. Note: there is no elevator, but it is only a 2 story establishment.Lastly, we loved the courtyard. My daughter and I spent a lot of time there. She loved the fountain. We were only there one night so we didn't know there was a pool until we were leaving (on the other side of the courtyard), but it was very clean looking!Would 10000% stay here again.

Stayed here 3 nights and next time will be at least a week. It's located pretty much at the end of the French Quarter which is perfect. You are located within walking distance to anything in the French Quarter but also to Frenchman Street. We were in the 400 building and it was perfect. Fantastic valet/bellman and housekeeping. Actually all the staff from the front desk to the bar were great. It's only a couple of blocks from Bourbon Street but very quiet. We can't wait to return. Highly recommended.

This is wonderful hidden gem within walking distance of all you want to do in the French Quarter. Over 200 years old and updated amenities make it a treasure. The staff was wonderful. Our battery died and they were so helpful to get us back on the road. It is a privately owned hotel which I love supporting. Check this place out.

The hotel was clean and quiet. Pool was nice and the landscaping was pretty. The staff were amazing. The beds and bedding were comfortable We were able to have things delivered with no problem, including a disability scooter. I would recommend staying here.

Great location for an Affordable price. Clean hotel with lots of New Orleans charm. Staff was welcoming with local kid friendly dinner recommendations and coupon for BOGO drinks at the hotel bar. The pool was wonderfully refreshing. The only thing I didn't expect was the up charge for my truck for on oversized vehicle.

Really nice place. Absolute garbage customer service. We reserved two king rooms in an event block. When we arrived they gave us a king and a queen and took no responsibility for the mistake.On the first afternoon of our stay, I scanned my card to enter our locked room and there was a random stranger sitting in our room. It terrified both me and my wife. We found out quickly that he was a part of a wedding party (a bride was staying next door). It turns out housekeeping was working in there and he just wandered in and sat down thinking it was his sister's room or something...regardless of how he got in, we walked into our room at a hotel and a strange man was sitting in a chair a foot away from my wallet and at a desk covered in my wife's personal effects. That is NOT okay. Our trust and privacy were violated and that should be something to look out for if you stay here. On our last night, the young woman at the counter called us a cab. To be clear, the hotel told us at check in that they offered cab calling service. She told us it would be there in five minutes. I went outside two minutes later and never saw a cab. She claimed it "wasn't her problem" and only called for another at my insistence, which she did with a very juvenile reluctance. Before she found another, we hitched a ride with an Uber driving by. We still missed our reservation at Galatoire's, which was meant to be the highlight of our trip. I don't care what your reputation or popularity is, you owe customers at least some basic respect. And you need to be aware of the quality of service your employees are providing.It's unfortunate, because the hotel property itself was lovely.

We had a wonderful stay here before Thanksgiving. Great location and friendly staff with great service from the entire team. Convenient location, clean and quiet rooms. This will be our go to hotel when visiting NOLA.

Absolutely charmed & perfectly comfy... from the minute Dana checked us in until Tony checked us out, we had not one single complaint. Next time, however, I'll ask for a room not overlooking the street. Late night revelers made it hard to sleep a couple of nights, but that's hardly the fault of the hotel.

My entire experience at the hotel was lovely. The hotel front desk was very helpful and accommodating. The two bellhops were kind enough to store my luggage before my room was prepared so I could explore the quarter in the meanwhile. I didn't get a chance to try to cocktails at the hotel bar, even locals told me they have a great happy hour menu there!Thank you to the staff again for the excellent hospitality! Would highly recommend the hotel!