Hotel Mazarin

Amazing customer service, very professional and kind. In a great location. Comfy beds, marble showers, clean and fresh linens. Go on the weekends, and get the brunch service; its fantastic, and one of the best breakfasts I've had in New Orleans. Wonderful experience

Stayed for 2 nights, 3 days and it was not enjoyable. The rooms were extremely humid and the bathroom fan did not work in either room we stayed in. The first room filled with fog from the bathroom for hours and there was mold traveling up the walls. The windows do not open, and they do not have fans onsite, so we had to prop the door open. The room itself was also filthy, we had something drop under the bed and when I went to pick it up, I almost gagged. The baseboards were covered in grime and mold, and the bed frame between the mattress had seen years of bacteria without cleaning.They were kind enough to move us to another room at no cost, but again that room's bathroom fan did not work and there was little to no ventilation. With that being said, the granite/quartz floors were slippery with condensation causing one of my guests to fall. There was no microwave, the fridge buzzed loudly, and most of the furniture was run down and broken. Overall, the location was great with walking distance to everything, 11 minutes from the Aquarium, 1 minute to the Mardi Gras celebrations and restaurants, but the actual quality of the rooms was lackluster and not worth the price. The view, location, and kind staff, were the only reasons I put 2 stars.

Great staff. Cute little place. Quiet room. The first room we were in, the AC didn't work. So they moved us. The second room- the toilet had no parts in the upper tank- and the water was turned off. Then we were moved to a third room. Room was much smaller. Fan in bathroom didn't work- which was okay and livable- but still not ideal. The shower doesn't close and water sprays all over the floor and even out of the bathroom. Someone else with us had a room with a musty smell. Overall- for the price- it was a decent value. It's super close to bourbon street- great location without being too noisy. Close and central to everything. Just needs some maintenance and it would be perfect.

My review but it is based on memory of a magnificent time. My trip was back in 2015 (almost 20 years ago) and I can't believe I didn't Yelp about it then. The stay was for a friend celebrating his 50th there and the entire trip was eventful but the hotel sat was so memorable, I wanted to rave about it 10 years later, especially as a friend who recently stayed thanked ne for recommending. The breakfast and weekend brunch buffet was a nice affordable bonus. So good I remember they had some of the best grits I ever had. Buttery & savory. Stay here. It's in the middle of the French Quarter action but far enough away that the boozers won't be leaving their calling card along the walk trails.

Here on Halloween and this joint is nice. Room is spacious and shower is nice n hot. A wine bar and another with live music daily is on the property.

This is absolutely not a luxurious boutique hotel. Room was filthy, sink was gross, the water would not drain from the toilet, and the lighting was so dim that we couldn't even tell whether the room or towels were clean. I reported to the office twice about the clogged bathroom tub. The only good thing about this place is the location and the fact that you get free water bottles from the lobby.

I really wanted to love my stay at Hotel Mazarin. The location is superb. Check-in was a breeze. Sonja was lovely. That's where it ended for me. My first room was #519. It was warm when I checked in. I knew it was hot AF in NOLA & thought maybe it would cool down. It didn't. I went downstairs about 10:00 pm and Sonja quickly moved me to another room, #515. It was my fault for waiting so long, but after laying there sweating I knew I couldn't sleep in the room. I get to #515 & it was only slightly cooler. I 'slept' on top of the covers all night and quickly got up and left this morning to head to work early, just to get out of there. I can definitely say that I won't be back.

Friendly staff and great location!!Our first time here at this hotel and Sonja at the front desk, made us feel welcomed and gave us some wonderful recommendations on places to eat and listen to Jazz .There is also 24 hrs security at the lobby too, and Crystal was on watch the evening we arrived.She was gracious to show us to the bar where they provided us a complimentary drink at this hotel.Thank you Crystal.Our room was above the courtyard and was spacious and clean.We had towels and bed service each day during our stay.We couldn't be happier with this hotel.Sonja even shared with us some homemade pralines she had one evening too.Everything is very close by and easy to navigate to. We certainly would return here to this hotel on future visits, because it faces away from the noise , but steps from Bourbon Street.Thank you , thank you for making our 5 day stay here so much fun!!!

Great Hotel getaway in the French Quarter! Old historic hotel with simple charm! Front end staff and bar staff suck! In between staff is great, clean rooms and great brunch server! Location is great for walking to many great destinations.

The reservation department is a huge joke. Botched reservation, so I was stuck with an undesirable room. The moldy smell was overwhelming, only to be told that it's natural there. Horrible customer service.. don't dare ask a question! Deceptive advertising.. drinks provided in the lobby.. have a bottle of water!The best part of the place is the maid staff. Very nice folks. Will definitely not be back!