Grenoble House

The Grenoble House staff, hospitality, atmosphere, rooms and location is 1100/10. I can't stress enough how accommodating, kind, helpful and truly hospitable every single employee was. Our room was spectacular as well as the entire property. Truly New Orleans.

In a word...Champaign...who was great from our arrival on Wednesday thru our Sunday departure. Helped us decide where to dine, where to walk (and where NOT to walk), ensured our closet light was fixed, room was made up when requested with fresh towels when we returned. Our 2nd floor room was quiet and away from any potential outside noise. We'll definitely stay here again!! A great find from an exhausting search!

Grenoble House is definitely a little hidden gem, right in the heart of the French Quarter. Loved that it is smaller, with friendly, personal service. Thank you, Mr. Champagne! Nice courtyard with pool (not heated) and jacuzzi (heated). Could use some more plants or fountains or something to make it more inviting, though. We were in 202 - bedroom separated by pocket doors to living room and kitchenette, which was convenient. Loved the high ceilings and unique furniture. Bathroom was a bit drafty and outdated, and note that there are not elevators - we had to lug our luggage up a spiral staircase to our room. But overall, a very comfortable stay in a perfect location.

Really great location! Close to the French Quarter but also quiet at night. Close to little markets, pizza and a ton of food so you really can't go hungry, lol. I liked that they kept the hotel key while we were out and that you had to be buzzed into the hotel so it felt safe and secure. The tower apartment suite we stayed in was super large and very clean stocked with everything you might need (disposable glasses and plates). Loved the mini bottle waters they provided as we were so thirsty when we arrived and hadn't gotten to a market yet to get supplies for our week stay. There were plenty of towels which they would change out (make sure to check the bathroom cabinet for even more towels). Towels were much needed after my tweens would go swimming/hot tubing so that was very nice. There were 4 beds in the suite so the 4 of us each got our own bed which was really nice. We all slept good too and lots of pillows. Loved that they would make up your room everyday if you asked, some days we didn't want it made up. Friendly staff. Property was pretty quiet no hustle and bustle of a big hotel so that was very nice. We didn't come across other guests too often even when we used the pool. And even though there was no elevators, I thought they were doing me an exercise favor... climbing stairs so I could burn off the ton of food I ate, lol. They let us store our luggage with them on our last day as our flight didn't leave until the evening so that was really cool not to have lug all that around. Wouldn't hesitate to stay there again.

Location and comfort!The folks at Grenoble are great. Mr Champagne and Chantel were a special hit with our crew. We loved their spirit and attitude! So fun!This place was built in 1834 and is just dripping with history in its bones.Our suite was great for our group of boys. Keep in mind that you may have a lengthy climb. 3 stories up on winding staircases and my boys all made it each night. (Mostly in bad shape LOL!)The courtyard and hotel was very quiet, even while being so close to Bourbon. The place felt very secure which is a comfort. You need to ring the doorbell to be let in. 24hrs a day there is someone at the front. You can safely stumbke back here. Beds were great. Cleaning was great.Absolutely ZERO bad about this place. For its age, Grenoble does a wonderful job.I have one warning: It's a place that will only make you fall harder in love for this town.

I really made a poor choice in my decision to stay here. I should have read the reviews more throughly both on yelp and trip advisor before booking. I should have read their cancellation policy closely before booking shame on me.Let's start with the good. The staff is friendly. The mini breakfast pastries are good. I think that's it.I was so excited for my NOLA trip. This room was booked months in advance. I booked a King Executive Suite directly on their website. I immediately called to request a quiet room. Javier told me he could accommodate my request by putting me in the back. After checking in I knew there was a problem. They gave me room 207. Although its off the street and only one unit is below they failed to recognize it shares a wall with the Holiday Inn next door. From 9/9:30 to 5/6 the industrial washers and dryers of the hotel next door are running all day next to you. Next to the bedroom in fact and also audible in both the living room and bedroom. I immediately notified the front desk. They called the owner Vic and basically told me there is nothing they can do to help me. I paid $199 for 2 of these nights and $349 for the other 2. I absolutely feel ripped off. If I were traveling on the company dime I would have checked out immediately. Vic hasn't felt the need to contact me about the room or offer any type or reimbursement. In addition to the room being very noisy the room was dirty. I thought I'd give housekeeping the benefit of the doubt but after one day it was clear no sweeping, vacuuming, mopping of any type was done. My black hair was still on the white bathroom tile. Shower knob felt like soap scum. There were crumbs in the dining area from a previous guest. Dust was on walls and framed art in the bedroom, ceiling fan and heating/cooling vents. There are no windows which can be opened in the unit. Only the main door. The other pair of french doors are dead bolted. The bedroom had outside shutters nailing it shut. There are no other windows in the unit. All rooms had aluminum blinds which do not help with sound or temperature insulation. Usually hotels have curtains which help with both. I've had better experiences at a Motel 6. I normally do not post photos but my stay was so horrible I feel it necessary to share. I do not recommend staying here.

The Grenoble is a great place to stay and the location is perfect to just about everything. I am writing this for those that really like to plan and have a certain expectation of a place while on vacation. This place is not your typical hotel think of it more like a AirbnB with a front desk with limited service. 1. There is no elevator so if you on a second floor, plan accordingly because you will be carting them up the stairs yourself.2. No service for entire stay, you have to go to check in and get towels and toilet paper. 3. Please bring all your bathroom supplies because this isn't your standard hotel- you just don't need to bring toilet paper4. If you like complete darkness when you sleep, this is not the place there are no curtains and the blinds let plenty of light in. 5. Brings house shoes and a rob of you like those things because they are not available. 6. The beds are high so if you have difficulty getting in and out of bed, please call and confirm they have a low one. 7. The beds make noises when you move while sleeping. 8. Shower heads are standard no real pressure so don't be surprised, this is not your waterfall showers. 8. While kitchen is in the room, this isn't your kitchen so don't plan on having an elaborate in room dining experience. 9. Hangers are locked to the rod, which will irritate you while hanging clothes. 10. Pool area- this isn't your Vega's size pool area, very small and very cold.If you ok with all the above then stay at this great hotel and truly experience NOLA, if not then stay somewhere else.

once again, Bob and I had a fantastic experience at the Grenoble house. Champagne makes it so comfortable and easy! He is a professional, friendly, kind, and very helpful!if you're looking for a great place to stay in New Orleans, one block away from Bourbon Street, but close to GW finns and Galatoire's it's only a block or two away Bob and I really like room 103, but you can't go wrong with any of them!thank you so much champagne for making our stay so enjoyable once again

Amazing cozy home away from home! Only regret was wishing I stayed longer! The host was warm and welcoming

We were in New Orleans for a concert at the Saenger and thought this would be a good place to stay in terms of location. Well, while the location is okay and we never felt unsafe, it isn't the most picturesque of areas in the French Quarter but I guess that's what you get for the price. We arrived for check-in at 3 and our room was not ready until after 4, which put us behind for our dinner reservations. The lobby is kind of shabby and the staff throughout our stay ranged from semi-friendly to disinterested. The staff was watching Fox News in the lobby. Very unprofessional. Political shows of any sort should not be playing in a business environment. While the pool and courtyard of the building is pretty, our room was dark, dreary, poorly decorated with zero New Orleans charm. Beds were horribly uncomfortable and there was nothing at all luxurious about the sheets, pillows or bedding. We are not demanding or picky guests, and of course we had a good time during our visit, but we would not stay at Grenoble House again.