Gray Line New Orleans

We booked our tour via Viator as they had a good cancelation policy. You could give them 24 hours notice and get a full refund. The other tour groups are non refundable and due to the ever changing winter weather you never know. As it turns out there was no rain on the forecast. It was just going to be cold so we bundled up.The tour was done by Grey Line Tours. It was fabulous. We were instructed to meet at the Natchez dock at the lighthouse. We checked in at the lighthouse and were told to go to stand in lane 1. Note, go to the bathroom before showing up. There isn't one close by and none in the bus.The process was easy to check in. You were given a QR code, but they just checked off your name instead.The bus was heated and not too hot. It was very comfortable and I was able to take off my jacket and I was ok wearing my sweater.The tour guide used a mic and talked the whole time. It was a lengthy ride. Pointing out other plantations and other roadside finds. He gave us history and background. Everything could be heard clearly too. That was a big plus with such a large group.When we got to the plantation and swamp he let those guides take over and he just waited around till we were done. If we had questions he was available and some took him up on that offer.I would highly recommend this tour company. It exceeded our expectations.

What a great tour! I admit this was not my choice in my group but I'm so glad that they said it was a must do, which is absolutely true! Tour guide gives great information on the way to Oak Alley Plantation and once you get there you have a tour and about an hour and a half to walk around and go to the restaurant if you want to. We did and it was good and also go to the gift shop they let you try some alcohol and some brittle. Which I ended up buying it was good. Oak Alley is a place they filmed part of "Interview with a Vampire," so cool, as well as "The Skeleton Key," "True Detective," (parts anyway), and "The Long Hot Summer." Take the time to get photos and videos from the front. So worth it. You get to view the slave quarters as well.Then you get to go on the Swamp Tour which was so funny because our tour guide was that hilarious! Shout out to Brandon! He should be an improv actor (I mean they do films out there), because when I asked if he was ever given a script for the tour his response was, "hell no." Haha! Has the face for tv/film as well for any agents or producers out there. Anyway, you see SO MANY alligators and get to hold a teeny tiny baby one which is so cute!Overall was a great day despite the rain!

I did the plantation and gator tour with this company. We started out with the plantation and it was gorgeous, the tour guides there were awesome, the food at the restaurant at the plantation was great, and I felt more educated. Then, we went to the alligator swamp tour, which was very cool, just a little bit more crowded on the boat than I would've liked. The bad part is that our bus broke down on the way home and the AC failed. As a result, we sat in a crazy hot bus on the side of the freeway for about an hour waiting for a new bus. This, however, seemed to be out of our tour guide's hands, which is the reason there isn't a lower rating.

I loved our tour in NOLA. We had time to get down and see some things. The tour guide was excellent. You want good local facts and stories and some humor and we definitely got all of that. Great price and very easy to find. I'm

We visited from out of town and this was a great way to tour and Alton was a great tour guide! Super friendly and had a lot of tips and information! Def recommend:)

Took the Original Craft Cocktail tour with Robi. 3 drinks were include and 2 were an option to purchase. First drink was near where we started at Gray Lines-Natchez Jazz Punch. 2. Bayou Bash at Court of Two Sisters. 3. Sazerac at Peychaud's. 4 Green Fairy (absinthe) at a bar in Pirate's Alley. 5. Moscow Mule at Fritzel's This tour is worth every penny. Robi was entertaining and receptive to questions. Lots of information learned. It's not a pub crawl! Tip your guide!

I booked w/ Grayline on Travelocity for our trip to NOLA. We went on the big boat swamp tour (not a fan boat). We went through a lot of paper to make it on to the boat; it was silly. We took our printed online voucher to a ticket stand in the french quarter. They gave us two paper tickets per person. We used one ticket to get on a charter bus. The bus took us to the launch point of the tour where we exchanged our 2nd ticket for a wrist band to get on to the boat. Can't you find a more efficient system than this?The charter bus had very narrow seats. My husband and I are no longer thin like we used to be, and it was uncomfortable for us to sit together, but there wasn't room for us to sit in separate rows because there were other people on the bus. The bus also had a leak in the cooling system and kept dripping on my arm the whole way there. When I booked online, there were lots of pictures of people holding small alligators, and I thought this was going to be included with our tour. It was not.There is a gift shop once you get to the boat launch that was cute. Inside was an albino alligator in a pool (but the pool was depressingly small). They did take fun photos before getting on the boat in front of a green screen (additional cost to take printed photos home---thing disney roller coaster rides). Once we finally made it on to the boat, it was heavenly! We had amazing views. We were visiting in March, and the weather was perfect. We were able to see several gators and a blue heron. Our boat captain was a cool cajun and had interesting local facts (some more dubious than others). I'm glad that I didn't go on a fan boat because one went by us. It was really fast and very LOUD. It definitely would have triggered a headache for me. The big boat was perfect. We were able to move slowly through the swamp and see cool stuff.

During our New Orleans trip, we booked the evening Riverboat Jazz Cruise (about $50/person through Orbitz). While I enjoyed the 2-2.5 hr cruise, I kind of wished that there was more information given regarding the history of New Orleans and the Mississippi R. Yes, someone gave a 5-10 minute speech about what we were going to see during the tour, but I would have liked to learn more. Perhaps, having QR codes, posted in various areas of the boat, linking to prerecorded audio discussing New Orleans history could accomplish this without sacrificing the jazz band. Perhaps, I'm asking for too much. While I'm not a huge fan of jazz, I thought the band was pretty good, and the band definitely had me tapping my foot during various parts of the trip. Overall, I thought the boat was in pretty decent shape and the crew was pretty nice (especially the two ladies working the bar on the second level). While we enjoyed the night cruise, I think that I would have enjoyed a daytime cruise instead.

Gray line was a great tour company. The shuttle bus to the swamp tour location was great. He was super informative about where the best Mardi Gras parade spots were. The swamp tour guide was funny and very informative.

We did the Bonfire Express tour last night. Tim, our tour guide entertained us with the history of the bonfires as well as New Orleans. Every entertaining. The bonfires were crazy. We didn't see elaborate structures, but lots of lmtall pyramid ones. People light fireworks and thrn their pyramids. Very cool! Our bus driver was great and the bus was new and comfortable.onthr way backwe had cookies and eggnog and Tim read us a Cajun story. They were able to let us off at the hotel because it was on the route. It was a perfect night. You donteant to miss this once a year experience. The only thingto make it better was if they scouted out ahead of time the sculpture structures you see on the news clips.Expect some walking! Some people didn't read the description and were a little miffed! We were prepared and it was magical.