Storefront
Trina K.
Sep 16, 2023
I've visited this beauty supply store a handful of times over the years. How you're treated depends on the day. So I decided it was time to provide their first review. Pros: -Every hair product you can think of. -Inexpensive shoes -Clothing -Accessories - Fairly reasonable pricing - convenient location Cons: - Practices ((1)overcharged for an item more than once, (2) add'l charge if item less than $5 and using a card) - Service - Store is cramped. Items on the floor at the register and everywhere in between. When I pointed out I was overcharged by .50 on today's visit. A gentleman who was stocking approached and said it was an accident. I said it was okay. There was a line of 2-3 people behind me, so he instructed me to step to the side so he could take care of them first before addressing my concern. When I pushed back, he begrudgingly handled it. What happened next was in poor taste and dishonest. He said "I'm giving you an extra five cents for the mistake". I didn't respond but when I counted, it was $.55 which was the amount owed because a 10% sales tax was applied. However, he accomplished his goal - sarcasm and to suggest he did something for me after I informed them I was overcharged. It is experiences like these that leave me wondering if others are mistakenly charged in small increments who might not catch it. It's a cautionary tale to always review your receipt before you leave the store.
Read More