Gators and Ghosts A New Orleans Tour Company

The Ghosts and Vampires tour was one of my most memorable parts of my trip to NOLA. Katherine is the BEST tour guide I have ever had (and I am a researcher so I've been on my share of tours). Katherine's love for the city is infectious and you leave the tour spooked and appreciative for those who made NOLA what it is. *This is not a gimmicky tour* it is based off historical facts! History is always scarier than fiction.

Very friendly and communicative staff - from the customer service/booking agent, to the bus driver, to the tour guide. The price was reasonable and my group of 10 had a great time. It was a trip highlight!

AirboatAdventures.com Enjoy Jean Lafitte, LA aboard the Airboat Swamp Tours & Adventures via the Gators & Ghosts! Hotel pickup was smooth and easy. Ride safely to Marina. Check in and final payment a breeze. Clean bathrooms and water available to purchase. Our captain, Steve was fabulous! We were on a smaller boat and able to maneuver around the swamp and bayou! It was an overcast day as Hurricane Ida was churning in the Gulf ... we had encounters up close with the gators and got lots of stories and local lure!! It was our second time going and each time was great experience - continue to highly recommend!

If I could give 0 I would. My husband booked 2 adults and 2 children for a gator and plantation tour. It cost $600. We waited at our hotel at 8:15am and the bus didn't come. We called and then the bus came at 8:45am. We proceeded to get on the bus and the driver took off and 5 minutes later driver told all of us very rudely to get off the bus. He said we only had 2 adult reservations (no kids) and acted like we tried to scam him. Despite us showing him our receipt for 4 paid reservations he said we have to call the company. He was talking to some women on the radio and she insisted we had a reservation for 2 and paid $300. So there we are on a bus and we call them they insist we were wrong. The driver nor the people on the phone wouldn't even take our booking number that showed we had 4 people. We insisted on giving them a confirmation number for 4 they said we were just out of luck. Then they had the gall to tell us we booked through a 3 party and we should have booked through them. We have a receipt directly from gators and ghosts (my husband has 7 emails from Gators and Ghosts company and made us call another number which they had a hard time finding. We called that number and the person said he booked all 4 of us. Not only did we not get to go on the tour, highly disappointing all of us but Gators and Ghosts insulted us that we booked incorrectly when I have a receipt from them. They quickly added they were full all week and we couldn't be rebooked. I would be very leery of doing any business with this company. I mean how can you not look a book numbering up? If you do have 3rd parties booking business for you should be able to look up the booking #.

So so happy we decided to go on this swamp tour! Our group did a private 6 person airboat ride. Our boat captain was super nice and entertaining! These boats are FAST AND FUN! Super glad we went with the airboat tour vs a regular boat We also opted for the round trip transportation option-- glad we did there is no where to park at the venue and I don't think Uber/Lyft can get into this place!

I used this company to book my airboat tour and they were so accommodating. I changed my reservation at the last minute to the following day and they were great about it. So thankful for that.I used the pickup service and it was prompt and reliable. And pickedup/dropped off right in front of my hotel. The gator tour was amazing and so was out guide. Sadly I dont rememeber his name. We saw a few gators (they enjoy marshmallows). Being in the airboat was an experience in itself. Speeding through the swamp was sooo fun. They have a little gift shop inside with souvenirs and a few snacks. Also bathrooms.Hope to do another tour one day.

Walking tours can be hit or miss. Sadly, this one was a miss for us. We booked online the night before the tour and immediately received an email "pre-confirmation" that let us know they received our request for a booking and would get back to us with a final confirmation. Shortly thereafter, we received a receipt for a partial payment and a confirmation. The email said we would pay the remaining balance-in cash-to our tour guide. Had I known that was going to be the arrangement, I would have booked another tour, as I do not wish to carry cash and we had to make arrangements to get enough cash the night before for our morning tour.Our confirmation email advised us to meet out tour guide outside of the Beachcorner Bar & Grill 20 minutes prior to departure. We were there and saw nobody else. Just before the tour was scheduled to begin, I texted the number on the email and learned that the departure address had changed and we headed over to meet the group. Annoying, but we made it in time.The tour guide is the person who can make or break an activity such as this. We purposely booked this one because it was more educational than scary-we also liked the shorter duration of 90 minutes. However, after two hours and only 2/3 of the way through, we bailed out early. I appreciated learning some facts about the cemeteries, burial traditions and some of the history. But the guide spoke to us in a condescending manner, calling out a few people and speaking in a way that made me uncomfortable. She was over dramatic and went off on unscripted tangents frequently. It was hard to follow her-she'd start into something that seemed promising but would go down another strange path. She would probably be a fantastic actor on a stage. The cemeteries themselves were amazing and we enjoyed learning a few facts. Depending on your guide, your experience may vary greatly.

We booked an 830 AM city tour as we have one morning free to see the city before our flight home that day. The timing worked out perfectly. We really enjoyed this tour! Our guide was knowledgeable and entertaining. He had amazing commentary as he described the background of what we were seeing out our window (on the drizzly morning tour). We got to see so much and I learned so much! It was nice to get outside for 2 stops as well. I highly recommend this tour and company if you want to have a fun and informative tour.

Amazing, is all I can say. So much fun. They took us to amazing places and explained everything very well and in detail (with cool southern accents). Fed the gators right in front of us, and stopped at plenty places and gave everyone plenty time to take pictures. Went fast with the airboats in the swamp and gave everyone a rush. Amazing experience 1000% recommend.

i booked two tours with Gators and Ghost and honestly it was such a fun time! both tour guides were super funny and nice. loved how organized everything was and on time. definitely would book with them again when I go back!