Fountain Lounge

I would love to tell you how great this place is. Honestly. Would. I'd love to say that everything tasted amazing. Sadly, I cannot. After waiting 30 minutes for a table, everything we wanted on the menu was unavailable. They were out of each item we tried to order. After several tries, we Thought we'd finally ordered at least a desert they had available (Wanted the Walnut Toffee Tart, no luck) so the Chocolate lava cake that's served with the vanilla ice cream it was to be! Well, we were later told that they were out of vanilla ice cream. (Who runs out of vanilla ice cream!?? lol) It was apparently a busy day/night. So, I can only tell you that our Server was patient and friendly. He was honestly great. (Thanks Jimmy, you earned them the star) The restaurant itself was quite loud. There was a live singer and piano player, who were very good. But the noise level from the other patrons was at a level that you couldn't give them (the entertainers) the attention they deserved. This threw off the nice ambiance you would expect here. We did order one of the holiday drinks, the Cookie Cocktail and decided when offered to try the Chocolate Lava Cake with strawberry ice cream. I can now give you an honest review of these two items. The Chocolate Lava Cake was a couple of things. The first being, cold. The second being that it contained nothing that could be called lava. It was more like a round, cold, dense chocolate muffin-like desert. I didn't like it at all. The Cookie Cocktail was however after the first couple of sips, was slightly better. It took a minute to be palatable. Tasted a bit medicine like initially. All in all, I'd pass on this lounge and hit one of the others in the area. We were staying at the Roosevelt, so opted to try it. Now we know. We were quite dissatisfied and disappointed. Expected much more from a Lounge in a Waldorf Astoria Hotel.

Ordered the Sazerac and aviation cocktails, both were delicious. The Sazerac was the best I've had, it is definitely the drink to try! It is a bit pricey $21

We were staying at the Roosevelt and had to give the Fountain Lounge a try. We were seated quickly and after reviewing the menu felt the options were rather limited. We ended up having the Grilled Redfish and Hanger Steak Fritters. The grilled redfish was great and surprisingly it came with shrimp. And our steak fritter was perfectly cooked to our preferred medium rare. The service was spectacular, but the food, although great, was not as impressive it should be for the price.

Service differed per staff. Some staff were excellent and exhibited excellent service, while some staff could use reminding of the importance of customer service when servicing customers.Enjoyed dinner here on Monday. The service, food, and atmosphere were great.On Wednesday, we decided to have breakfast here. While the lounge was not crowded and there was no one other than my husband and myself waiting to be seated, it took the more than sufficient staff longer than 10 minutes to seat us. There was absolutely no greeting or response to my greeting. We ordered coffee, and by the time we chased someone down for cream, the coffee was no longer hot. A young woman asked (almost under her breath) if we were ready to order. We gave her our orders, and she walked away. Her attitude almost seemed bothered even though we were as kind as we could be (I never express dissatisfaction in eateries for fear my food might suffer). Fortunately, things picked up, and the young woman who refilled our coffee was very kind as well as the gentleman who served us our meal.The breakfast was very good and more than met with my expectations.

Dined at the bar Tuesday night. I had a few excellent cocktails my endive salad was so delicious!! bartender was very good and my steak was cooked perfectly. The potatoes were actually seasoned well and I don't even like mashed potatoes but they were good! The truffle potato chips were so excellent!!! The asparagus was very dry and not tasty they were not prepared or cooked properly and that's the only complaint. Overall I recommend and will be back they surprised me because usually hotel restaurants aren't that great

Got the hot crawfish fondue and the grilled prime ribeye. If you're staying at the Roosevelt, you've got a great restaurant just steps away from the elevator.If you're not in the hotel for some reason, I can't honestly say that it's worth the trip there, as you can throw two rocks and hit three excellent 5-star restaurants almost anywhere near the French Quarter. But I certainly wouldn't dissuade anyone from eating here. The food and drinks are good.

The service is extremely slow! The food just average for the price. There are too many other great options to explore. Why compromise by eating here.

While visiting NOLA and staying near this beautiful hotel we stopped in on our last day for breakfast. When we got there, there was only one couple currently dining and two servers standing around chatting with each other... they looked over at us waiting at the entrance a couple of times, but still seemed to wait a minute before greeting us and directing us to a table. From there on, service was great though.Their menu is nice, some of the basic breakfast items, but also some items unique to the area. The items we chose were actually nicely prepared and tasty. Their egg white andouille omelet was great! But the biscuit I got with it was a rubbery mess, like it was heated up in a microwave, definitely wasn't fresh. The breakfast potatoes were really tasty though.Overall, it's a basic "hotel breakfast" and nothing special enough to warrant coming here from another luxury hotel to experience.

We're staying at the Roosevelt. Got in late on Friday and didn't want to leave the hotel. Went to the Fountain lounge. Great locale, definite ambience, really good food, lousy service. I do t know if it's that they have too few staff for a busy time of year, or if the staff is new, or if they know they're in such a popular site folks can take it or leave it - but really bad service. We made the mistake of popping in tonight (Saturday) after having dinner at Antoine's (superb). We got a table after a ten minute wait, and then no waiter even came to the table. We left after 12 minutes. After two bad nights - this place is definitely thumbs down.

Great food and atmosphere. Very classy.To top it off, Eddie, the host, played piano for us (and he is an amazing pianist who played 90s classics from Whitney, KC & Jojo, Boyz II Men, etc. Definitely will come back next time I'm in NOLA!