Dog Day Afternoon

Moved back to NOLA and needed a vet for my dog that was sick. They were nice, welcoming and gave my dog some shots and medicine. I recommend them to anyone.

This place is whack! They basically extorted us for our dog's paperwork (because a real vet requires all current papers) but when we asked for copies etc they said they lost them and need us to book again to receive them?! Vibes not right! Plus the "Dr" Antoine was very awkward and dodged questions. Drugs energy

DO NOT GO HERE... unfortunately I failed to read the reviews before going there. Place is very unsanitary and the bottle of liquor is still out (as mentioned by a previous Yelper)... thankfully my dog knew she wasn't in a good place. Started scratching the door so I made it an excuse to say she needed to go potty. Then got the heck out of there. Of course the owner called multiple times in which I replied with a text. See the text message thread below for the ignorance and lack of professionalism from the owner. STAY AWAY!!

If you care about your pet, avoid this place at all costs. Dr. Antoine Saacks seems to be a toxic combination of fragile ego, disorganization, and pure carelessness. I've taken two rescue/foster cats to see Dr. Saacks, each for multiple visits. He runs this "business" more like a hobby, which means he doesn't keep an appointment schedule or any records of procedures, and often double- or even triple-books patients. (The last time I had an appointment, so did someone else -- and Saacks was ALSO "about to go into surgery" so couldn't see any of us, despite the fact that my neighbors whose cat I was helping care for had spent 2 hours taking the RTA to get to the clinic.) Saacks barely does cursory examinations, and then recommends multiple visits either because he's too busy to actually give care or because he wants to charge you again. Prices are subject to change based on what he's feeling that day. Don't expect a receipt or even exact change. More on each cat I took there:Cat #1 had a nonvisual, swollen, weeping, occluded eye that needed to be removed. It took 2 visits for Saacks to prescribe an OINTMENT (which obviously did nothing, but cost $55). Took Cat #1 to Prytania Vet, where an actual veterinarian immediately confirmed the eye needed to come out.Cat #2: Saacks quoted me $150 for an "exploratory" surgery for this cat, who belonged to my neighbors. He was 18 years old and very sick. When I arrived with Cat #2 for the surgery, he said it would be $75 extra for a "required" IV fluids charge. When I asked, "Why wouldn't you quote the full $225 right off the bat if IV fluids are required?", he snapped, "No one is forcing you to be here" and walked away. (He was also preparing to do another surgery--simultaneously??-- in a dirty exam room with an open door.) Thankfully, I took him up on that offer. I picked up the cat carrier with Cat #2 and went straight to Prytania Vet, where I should have gone in the first place (why didn't I learn from Cat #1??). Prytania actually examined my neighbors' suffering cat, and concluded that -- as I had suspected an entire month earlier before stupidly bringing this cat to Saacks -- that humane euthanasia was the only option.By the way, Prytania did one SINGLE exam and was able to tell me things Saacks never knew after seeing Cat #2 three times. Along with advanced ear polyps and infection, the cat had a heart murmur, fast heartbeat, probable thyroid issues, and a rigid abdomen. The vet at Prytania told me that with his health issues, the cat likely wouldn't have survived the anesthesia Saacks was about to put him under that morning. Thank god I didn't leave him at Dog Day Afternoon -- my neighbors might not have had a chance to say goodbye.When I asked around, multiple staff of other veterinary clinics have heard "horror stories" about Saacks (their words, not mine).Let me remind you again that Saacks keeps no records that he's able to share with other vets when asked. Also, Joe who oversees the kenneled dogs has no training, and will let an unleashed dog run right at you and your pets with zero attention or apology.I'm sure that posting this will earn me Saacks' ire, since he's publicly railed against Yelp reviews as "childish" on his personal Facebook profile. But considering he's also showed how racist, xenophobic and violent he is on that page (including calling coronavirus the "Wuhan Virus" and regularly sharing misinformation), I don't really care.Stay away.

Tl;dr - this place SUCKS and please don't go here Yall, this place is wild. Truly an experience that left me quoting moments for the rest of the day. We arrived at 8:59a for a 9a spay appointment. There was no one on site so we called the number listed on the front door. The guy who answered said he'd be there in a few minutes and that's what exactly what happened. Ok, right on. He asked if we were there for a check up and I said no, a spay. He said, "on a Saturday??"He checks us in, gives us paperwork, and goes to check on some of the animals in the back. At this point my boyfriend pointed out a bottle of vanilla vodka just chillin in one of the waiting room chairs. Listen, I don't want to see vodka in my vet's office but I sure as hell don't wanna see VANILLA vodka. The man came back to check on our paperwork and pointed one or two things out and when I say it was like he had just given his car an oil change under them fingernails. During this, another man came in to the office and announced "hey, I just woke up and I think there's a dead cat under my car...is there anything you guys can do to help?" Which like, sidebar, LOVE that he started with, I just woke up. Totally unnecessary information but so relatable in that moment. The employee responded "uhhhh, I could give you a bag". At this point we still don't know if this is the guy who's gunna be operating on our cat. Turns out, no, and the man who was supposed to is a TRIP, yall. He busted into the office lookin like a Chili's line cook, rag on his head, tshirt and shorts. He immediately started rattling off all of these extra tests and options that he recommended that rocketed up our total. He asked a bunch of questions about the history of how we got the cat, its living conditions and was openly judgmental and caustic in his responses. When it came to the spay itself he quoted $100. I had seen $45 online through the Humane Society of Louisiana (https://humanela.org/programs/spay-neuter-resources/orleans-parish/ ) so I was surprised. I said as much and he questioned where I found that number. I said "Louisiana Humane Society?" and he said, "not Humane Society of New Orleans". I was like, "I'm not sure, it could have been". He smirked. He really did!! And said "I AM the Humane Society of New Orleans". I was like ok???At this point I was like "ok, well, I think we're gunna leave". He continued to engage us even though we fully said we were gunna leave. He snarkily threw in that we "should have gotten a verbal quote" and that was it for me! I said "ok, have a great day" and started to walk out. He mumbled "ok, I WAS gunna work with you but ok" as we left.

I brought my dog here for daycare last week and was very disappointed. When I dropped my dog off he had just been groomed. When I picked him up I asked to tour the facility and when I saw Ollie he was in a kennel, FILTHY and wet. I have the most outgoing and happy dog. He was terrified and could not wait to leave this place. He use to go to a different daycare before I moved and he always loved going. It seems like the dogs are kenneled the majority of the day which was not what I was told would happen during daycare. They also fed my dog without asking me. I do not recommend this place at all and will not be returning.

Located a half-block off Magazine, Dog Day is a great find. Though small in space, this vet is HUGE on customer service and friendliness.Their convenient hours 7:AM-7:PM, six days a week, with emergency appointments available Sunday fits very nicely with the welcoming Magazine Street vibe.Dr Saacks has over 15-years of practicing veterinary experience. His down-to-earth approach with pet owners contributes to the high number of repeat and multi-pet clients.

Its been exactly 30 days since my terrifying experience at this place. I wanted to wait until I was no longer hurt by what had transpired to write this. NEVER bring you loved companions to this person. His only motive is money, not whats best for your animal. I always confirm price before making an appointment to be sure I have enough funds. On a previous visit, I picked up my baby and to my surprise, it was $30 more than what I was told when dropping him off. I figured it was a miscommunication, so due to the fact that I love his groomer, I returned again only to have the same thing happen. Naturally I was confused. Why is it that that you tell me 1 price over the phone and then when I arrive to pick up my shih Tzu, its much higher. The Vet replied "well I added on extra treatments that I think he needed". I am all for the well being of my baby but if you think there is certain treatments he needs, pick up the phone and call his owner before you decide the give him medication. Not to mention the treatments you gave him, he was already treated for (i.e. rabies & heart worms. I get those done at the LSPCA because its much cheaper). I stressed that I only have the amount of money he told me over the phone, and that's when all hell broke loose. He refused to give me my dog and said "If I don't come up with the extra money in 7-11 days, by law he can sell my dog" he told me to "call someone and see if they can pay the difference over the phone, because that's to only why i'm leaving with me dog". Meanwhile my baby is cry so loudly in the back room (probably because he heard how upset I was) which caused me to panic. I pleaded with him to take the $140 I had and he refused. My only other option was to call the police to come and help but I was informed that it was a "civil Matter" and there was nothing they could do for me. My last resort was to call a friend of mines who ended up loaning me the money but the situation was escalated tremendously and handled all wrong by someone who is supposed to be a "certified veterinarian and business owner". The saying "you get what you pay for" is surely accurate when it comes to this vet. NEVER EVER USE HIM!! BRING YOUR LOVED ONES ELSEWHERE!!

Antoine Saaks always trying to add procedures that are not needed . He insisted my 12 yr old dog needed to be put under and have a back tooth pulled . I took Lou to a different vet the next day. Long story short, absolutely nothing wrong with said tooth . A bit of discoloration , which is expected in a 12 yr old canine. Shame on you Antoine Saaks, willing to put my sweet Lou through the trama and pain of an unnecessary procedure, for what Just so sad for a vet to do that! Even to add to also remove a skin tag while the pup was under ..SMH!

Dr Saacks is an amazing Veterinarian who has taken great care of our pup. Unfortunately our senior dog had ongoing dental issues. Other vets were quoting huge amounts to do the necessary procedures. Dr Saacks quickly and capably handled the surgery (for a reasonable amount). He's a true professional and clearly cares about the animals that visit his clinic. Our pup is back to full speed and enjoying life again. Thank you.