Direct Tire Town

This business has a sign on the door that states no opening time, & closing times of 5:00 PM, M-F. I have a picture as proof. After driving out here & arriving at 3:45, I was less than pleased to see bars on the door & for the business to be closed for the day. I asked the guy what was at the mechanic shop next door & he said "They close when they want. They're never here past 3." That's highly unprofessional to not honor the times you've chosen to operate your business & have posted on your door & website. I suggest you change your sign or remove it. I needed a tire today & got one....from somewhere else. I would have been a new customer & own 4 vehicles, so I'm assuming you guys have so much money that you have no use for customers. I won't be returning. Best of luck to you if this is how you choose to do business.

They tried to sell me a new tire for $150!! I have a Honda Accord, LOL!!! When I asked him how much he gets them for he said I was "Out of Line!" Uhm, you're out of line for trying to screw me... why do these jerks think they can take advantage of women?? We're smarter dude!! Don't shop here...

Great service! I stopped in on my way to work because I needed a plug on my tire. I hit a screw, and I could hear the air coming out. Goodyear wouldnt do it and was running 2 hours behind, so they sent me here. Was in and out in 15 minutes!! Friendly & fast service with a walk in? Totally not what I was expecting... Highly recommend this place!

My husband and I have come here for oil changes, tire rotations and new tires on several occasions. They are professional and friendly. The prices seem very reasonable. I like the place, we will be returning.

These people were like dealing with a used car lot. The older gentleman whose desk is in the front, had told me my tire was available used. I am assuming his son, a shorter, stockier man with slicked back hair then told me they didn't have it used, and that I needed a new tire. Because I was on a doughnut and didn't have many options having only a couple hours until my shift, I agreed on a new tire that was $77.00. They then both start bombarding me with questions about my driving habits, asking where i drive, how far i drive, how often etc.. I knew what was going on, and politely insisted that I wanted the tire that we had agreed on. The younger man insisted that we go look at the tire on my car. Once outside he pushes harder, "So really, tell me. What are your driving habits like." I don't think these people know how to deal with millennials. I am very industrious, I had looked up the warranties associated with the tires I priced and they carried before walking in. I knew what I wanted when I came in, which was the used tire, and I also wanted to get one new tire in the rear of my car. I walked out agreeing to the tire he strong armed me into, just because his condescending tone was provoking my temper and I didn't want to get confrontational at a store that already looks like a couple bodies may be lying around out back. I agreed on the tire he special ordered and never came to receive it or pay for it. I then got a nasty phone call. Sorry to waste your time fellas, I genuinely hope you read this and adjust your strategy because I am a hardworking young guy who drives a lot, and goes through some tires. Firestone was more than happy to sell me the tire I CHOSE, at a fair price and no haggle necessary.

This business is FIRST CLASS! Fair, quick, and truly affordable. Came through with every promise, over and above!

This business advertises that they "offer fast reliable service..new tires or need a repair" but apparently if you just need air in your tire, they provide NO SERVICE AT ALL. While coming across the causeway in a torrential rain storm my tire pressure light came on. After exiting the causeway, I saw this business (a tire shop, right, perfect for getting air for a tire, so one would think) so stopped and asked the attendant if he could add air to my tire. He sent me inside to the office and I inquired with the man in the office - may I please get some air? His response was an immediate "NO, we are too busy". I quickly explained that all I was asking for was air, not to check my tire. He immediately replied again, NO, we are too busy. I said, "for air, you are too busy to put air in a tire?" He told me I could sit and wait for 5 1/2 hours. Really? Yes, really! 5 1/2 hours for air....

I had a racist experience here wouldn't recommend anyone to go here. I came to get a used tire placed on my car early in the morning. They had a kind older man help me and he went to see if they had a used tired for my car until the tire repair man came. While the older man was looking they had another guy just getting to work I guess he was the tire man. Anyways he had a scarf on his head and big sunglasses(typical hillbilly wear) and came to my car and told me very aggressively, "YOU NEED TO BACK OUT" I looked at him crazy and said ok then he repeated very aggressively "YOU NEED TO BACK OUT" so I said ok I backed out and left those people were not about to get money from me it's crazy you try to support people and they are rude for no reason had to be a race thing anyways no one should come here until he gets fired or something because that was a very rude/racist way to handle a customer that is trying to support y'all business.P.S. that one star is for the elderly man that helped me.

I walked into this place 30 minutes before closing time. I figured id get the run of the mill "come back tomorrow" that you would typically hear at pep boys etc. The guy in charge said he had to check to see if they had the tires to fit. They did. He and the guy who actually did the work were all smiles, extremely friendly, and willing to do what it takes to make the sale.15 minutes and $400 bucks later, i walked away super happy.This place has a true old school ideal of customer satisfaction and it was greatly appreciated by me.

One of the worst customer service experiences that I have ever had in Metairie La. I'm sitting waiting for my car tires to be fixed and the owner is talking about politics in a very negative way, in which is very unprofessional and is very uncomfortable when they are speaking about very serious matters that may offensive to some, but he didn't care!! Apparently a "VIP"customer came in and they pushed her too the front and fixed her car before mine and I was clearly here before her! And then they start fixing my tires and start taking the front off and I told them four times it's the back!! Never go here if you are not a local VIP or a minority because they make it clear that you are really not welcome!! It's disgusting and awful that in 2016 we still have to deal with such Ignorance!!!