Create A Cig

I'm so happy I stumbled into this shop on my way to work. I was kind of in a rush, but they didn't know that, and i picked out my novo, some juice, and the worker even explained everything I needed to know about it and I was on my way out. They have a rewards program too. I'll go here over places that are closer to house!

Horrible customer service. Absolutely horrible. My husband and I have decided that we want to quit smoking. We are interested in vaping but don't know too much about it. We decided to go check out a vape shop, ask some questions, & hopefully walk out with 2 devices. We were prepared to spend a few hundred dollars. From the moment we walked in we both felt like an inconvenience to the worker (who I'm pretty sure is the owner). This woman was unbelievably rude. She made us feel so stupid for asking questions. At one point she literally raised her voice at me and proceeded to talk to me as if I was...idk a child? Or as if I didn't speak English. We will NEVER return to OR recommend this store. Don't waste your time or money, especially if you're a newbie.

After moving to Metairie I had given up on finding a Vape shop that wasn't full of pretentious prick hipsters who could give a rats butt if I wanted to buy something or not because they were to busy being cool...I'm 60 years old and couldn't stand that shit. out of an emergency broken mod I was forced to take a shot at Create A Cig....hallelujah... a great vape shop was found. Love what I bought super friendly staff with a great choice of products....so there is a great vape shop in Metairie after all, I just had to kiss a lot of frogs before I found it.

The staff is very friendly and knowledgeable... The fact that you can receive points on every transaction is appealing but pre-Covid you received one point for every dollar you spent and now you receive one point for every $10 you spend which is not very appealing as some of the vapor shops provide you with more points per transaction. Perhaps the owner would like to reconsider his decision.

Great service, A place that has knowledgeable employees and helps you find what you're looking for even if you never been there before which requires a lot of help

Ive been buying from this shop since they opened. Im a VIP member and have sent many friends there....several are now VIP members....I bought a $42 item from them on Feb21....I returned to have it repaired a week later....the repair was temporary....i attempted to exchange it on March 4th but was told by Melissa that the replacement part was $5 but could only be sold as part of a "partial unit" for $39.99.....so, they offered me a $5 discount on a $39.99 to repair a $42 item about 2 weeks old.....I asked that they just exchange my unit and let me go....NOPE....not "store policy" I was told.....ive spent several thousands of dollars there...that's how you get the VIP discounts...but they apparently don't care....talk about POOR business sense and stepping over dollars to get to pennies.......they don't stand behind what they sell and I would NOT recommend buying from them.....and unless they fix this soon, Ill be at Vapor Zone on Williams Blvd from now on. EDIT: I just purchased the part on Ebay for $18.73. Free shipping.