Couronne

I don't even want to give Craig Von Babylon 1 star, but I am forced to in order to leave a review.I am a Los Angeles based Jewelry designer that was visiting New Orleans when I met Craig. I set up a consignment contract with Craig to showcase 15 pieces of mine in his jewelry store. My pieces were all one of a kind solid gold and pearl jewelry. At first, he seemed very kind, polite and enthusiastic to work together. Unfortunately, politeness, professionalism and communication completely halted once I left New Orleans. No matter how many times I attempted to get a hold of Craig, I was constantly ignored. He did not respond to any emails, phone calls or texts for years. Although this happened over 5 years ago, I will never forget this experience for the rest of my life.To my opinion, Craig Von Babylon is a thief, I have not yet received any of my jewelry, any checks or even communication from Craig. I am writing this review to let people know Craig is a dangerous person to do business with. Pleas avoid this person and any company he is associated with.

Randomly stopped in Thanksgiving weekend of 2011. My fiancé had been looking for this impossible ring and Couronne promised that they could deliver this custom ring. We were so excited. We were told that it would be two weeks to make and ship the ring. After about a month, we had nothing. They used the excuse that they had moved and were still getting things in order, which I believe that this was a lie as their address still hasn't changed a year later. We were lucky to even have someone answer the phone and when we did it was very unprofessional. I believe that it was the owner, Craig's, personal sell phone and he just answers, "Hello." I was always worried that I called the wrong number and had to ask if this was the jewelry store. At first we were patient, calling every other week to check the status of our order. Praying that somebody would answer the phone. Craig would always say that the ring was on his desk, but two weeks would pass by and still no ring. This went on for about 3 or 4 months before we finally had enough. We filed a complaint with the Better Business Bureau, which I just noticed that their accreditation was finally revoked, before they finally started to make any effort. They jumped right onto the problem, sent the package, and gave us a tracking number as we requested.When the ring finally arrived, it was horrible. We asked for a line of five diamonds in the ring and it looked like a 5 year olds art project. The line of diamonds were crooked. They were also not flush with one another, the diamonds overlapped in some places. The cut into the ring was not straight. We immediately called and requested our money back for this joke of a ring. They were quick to refund the money, but it didn't seem like the right amount. We had originally ordered two rings, the custom and a regular one. We were never given a breakdown of charges so I called Craig to ask how much the regular one was because he was charging us $250 when it retails online for $100. I called a couple of times and I never got an answer. I finally gave up.All in all, I don't know how this man has been in business for 40 years. He lacks customer service and from the looks of the ring we received, the talent to be called a jeweler. Avoid this place at all cost!!