Catahoula Hotel

I booked this hotel with friends for the last weekend in October. They just canceled on us due to "undergoing a change in management" and being unable to somehow keep our reservation AKA "Taylor Swift is in town and we are going to try to scrape every penny we can from people". On top of that, they said that any amounts of money prepaid to hotel will not be reimbursed immediately, and they will pay you when they are able to do so. This is an absolute scam.

I absolutely love this place! From the suites to the apartment,It's clean and safe! It had nice views and the bed was soft! It's close to everything from the public transportation to cheap Uber fares to bourbon st or French quarter. The front desk receptionist was nice and made sure everything went good during my visit. I would for sure come back.

This hotel is in the middle of a remodeling and will have a working phone number shortly. The hotel is UNDER NEW OWNERS. The staff is working with what they have until the contractors can fix everything up. Now, if they can get the rest of the place level of the lobby. The Dimond in the Ruff will shine once more. Making it a sparkling jewel of NEW ORLEANS once more. No, I'm not one of the owners. Just a person who cares about making the yesteryears coming back to life. LONG LIVE PURPLE, GREEN AND GOLD, BABY

Very misleading. No bar, website advertised that there was, no rooftop events, no restaurant. We booked here thinking we had these amenities and they don't. We found out at CHECK OUT that they are going through a change of management. We arrived into our room and the AC didn't work, they had a box fan running. MOLD ON CEILING! (Rm 30)The air was so thick of the smell of mold. I am pregnant and have athsma. They never made us aware that they were going through a change and no amenities/bar would be available. They ended up moving us to one of the apartment suits. The elevator didn't work, atleast this room had ac and no smell of mold. The king bed had no sheets or blankets, no one brought anything to us. We had to walk downstairs and get sheets ourselves. A ceiling light was hanging it of the ceiling by the wires, tv didn't work, couch was dirty, floor was sticky everywhere, the fridge was rusted, made the bed ourselves and the sheets were for a queen size bed and not king. No house keeping to give us extra towels.. Don't waste your money here!

Booked this hotel on a whim, & so happy I did. What a wonderful find for a great price, & I even paid a bit extra for their top suite. Still affordable for the location. My fiancé & I stayed for a long weekend to celebrate his birthday, and we wanted to be able to walk to everything. This place was perfect, no more than 20 minutes away from the classic New Orleans sights. It was noisy some mornings, but I think that's just the price you pay to stay in the city. TV didn't have cable but we were able to log into a couple streaming services so no big deal for us. Shower was gorgeous but pressure was only eh. The room itself was very modern and photographable, although one of the shades on our two large window would not rise. No biggie. People at the front desk were always present and super friendly, and had some great breakfast recommendations. All in all, a fantastic trip. I would definitely book here again.

Such a cute hotel! Would absolutely recommend staying here. When we arrived there was some confusion with our reservation Lashonda was absolutely wonderful in assisting us! She was so kind and knowledgeable, she even personally showed us our room! Inside is just the cutest rooms, and so clean! Really centrally located, without being too "in the action. Pretty quiet evenings, and the neighborhood is cute too! 10/10 would recommend for your NOLA adventure (Ask for Lashonda she's the best!)

DO NOT BOOK HERE!We drove 14 hours with a confirmed paid reservation and they told us the payment went to the old owners and they do not have a room for us even though we booked 2 months ahead of our trip!! We had to drag out luggage several blocks over to find a hotel that had available rooms!! several others in the lobby dealing with the same issue as us! This place is a joke didn't offer any refund to dispute with bank and could do nothing for us bc they had other who booked after us take the rooms!

RUN AS FAST AS YOU CAN!!!! Do not stay here. Dirty, nasty, noise from the A/C all night. The smell is horrible, wanted to give us a shared bathroom, which they knew we hadn't booked. Room was not cleaned when we went in. Was told they were short handed. We waited hours for them to give us another room. We tried booking at another hotels but everything was booked. (French Quarter Festival weekend) I can go on and on, will not waste my time, it would be a whole novel.RUN AS FAST AS YOU CAN!!!! Do not stay here. Dirty, nasty, noise from the A/C. all night. I can go on and on, will not waste my time it would be a whole novel.

Obviously, this hotel is terrible, considering all the other reviews. But I want to emphasize how horrendous the customer service was, and how unresponsive the manager, Alejandro Arana, is when it comes to resolving these issues.The room didn't even seem to be up to code. The smoke alarm had been ripped out of the ceiling. One of the nights, there was a disturbance outside of our room with some guy yelling, and as a female it made me feel very unsafe. We SPECIFICALLY booked this hotel because they claimed they had a taxi service. They lied. The hotel left us stranded at the airport at 1am without a taxi - even though we called and spoke to Harold and Lucas multiple times in the weeks leading up to the booking and they confirmed a taxi would be ready for us. Housekeeping somehow missed our room 2 of the 3 days we were there, and one of the receptionists blamed us for not "putting in a request". Even though we left the sign on the door requesting it. We feel like we got scammed - according to state law, a hotel room is supposed to be up to code, clean, and safe. This hotel was none of those things. It's been over a week and the manager Alejandro has yet to respond to us, so we will be filing a dispute with our bank.

A room was booked at the hotel for 11/1/24-11/3/24. The room was falsely advertised online. After we paid for our room we were told it was a shared living space (never advised as this). The door to our shared living space would not lock and the space could be accessed by anyone off the street. We were told we would receive a refund and we never did.